The complimentary breakfast offered many options and the staff, including a lovely woman named Mariam, were friendly and generous with their attention.
Amazing position nearby torre velasca and the fashion district Fancy restaurant with new food Quiet small rooms with modern furniture some touches were cheap Great friendly staff always ready to answer your request
... into a bed, 2 TV's with Netflix (which you have to find in one of the drawer's), a little kitchenette (fridge with freezing compartment and a 2-spots cooking plate) with all the necessary equipment, a neat and...
Good position, easy acces to metro station, close to the Dumo di Milano. All you need in the apartment, very clean . Restaurant, cafe, nearby . Easy comunication with the host, they send us all the information we...
1-Ugly 2-Promised check in at 2:00pm didnt get room till almost 6:00pm 3-Extremely sense of insecurity, the main door lock doesn't lock properly and thigh, I made a text with my credit card and I was able to...
We were told to ring 20 minutes prior to arrival, which we did. However, it took over an hour and a half for us to enter the apartment due to incompetence. Location was a little further than we initially realised...
Very clean and nice. The place to be when you visit Milano . Stuff was very friendly and helpful. Close to Duomo, only 5 minutes walk from Central Square and to shopping centre. Οnly the on line check in was a bit strange as a process since you have to contact a representative of Sonder to give you the link to the application. It is not available anywhere
Stayed yesterday and today here with colleagues for work and i have good comments: original breakfast dressup and great choice, nice rooms (but some lights and rumours in the hall at night), Friendly staff, but unfortunately no dresssing room for storing your luggage before check-in Time. I might be back
Our room was ground-level, and its window looked directly onto the street. As we went to sleep, we felt a flow of air coming into the room and noise from outside. When my wife tried to close the window, it popped out of the frame. Fortunately, she managed to hold it while I could help. We left the window propped up, and I went to the front desk to ask for help. When the concierge saw the situation, he claimed that we had broken the window because if they rented rooms in that state, they would be sent to jail. Later he reacted and was kinder. He told us he could not change rooms because they had just rented the last ones. Together with the concierge, we left the window sash detached from its frame so that it would be less likely to fall. My wife and I moved the bed because if the window sash, which must have weighed about 20 kilos, fell out, it could have caused a severe accident. We have numerous photos to illustrate the above. After this incident, we spent the night practically sleepless because of our indignation, the fear that the window would fall, and the noise coming from the street. This event was before a 20-hour plane ride. The hotel manager in the morning acknowledged that the window was broken, but he claimed that it could be left in place with little effort. I believe we have the right to be compensated for the grave accident suffered. …
I booked a room via Expedia. We arrived at 11pm and a guy with a terrible attitude demanded that we did the check in online. That he could do nothing. It was impossible to understand the prices. After 30 min trying and the worst services of our lives we left. It was just impossible. The guy horrible. Please don’t go to that hotel
My stay was canceled 2 days before check-in. No customer service, no assistance, no contact from a live person to help with alternative arrangements. NEVER STAY HERE if you have a choice. Had to find a different hotel last minute and I never want to experience that again.
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