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Friendly and warm welcome at reception is not consistent with the outdated decor and odor throughout the hotels.We warned if you have a garden facing room-they appear to have nightly parties and the noise level does not allow a peaceful night sleep.
Despite a confirmed booking, they told me at arrival 10pm, that they gave the room to someone else, as I was arriving so late. Hotel fully booked. After 30 min waiting and insisting, they booked me in a shabby hotel nextdoors. Very unprofessional behavior, avoid...More
1 Thank eugenzz
Response from Starwood M, Front Office Manager at Sheraton Diana Majestic HotelResponded 4 days ago
I regret to read about your comments.
Unfortunately your reservation was confirmed from the day before your effective arrival. We have been informed of your arrival for the morning of next day.
Considering the high demand of rooms, we held the room for...More
We arrived the morning after having been closed much of August. Its not a new place (like much of Europe) but has all of the basic services and is in a nice location. Right next to a train stop and less than a mile from...More
Unfortunately not a lot is special about this hotel. The staff are courteous and helpful which is great, but not an extraordinary experience.
There's no executive lounge so limited SPG platinum perks although the evening cookies and additional water sent up to the room was...More
1 Thank MsHellfire
Response from Starwood M, Front Office Manager at Sheraton Diana Majestic HotelResponded 2 weeks ago
We regret to acknowledge that your experience wasn't notable.
Our Diana is a classic historical building with a lot of charming tales about the fashion environment to tell and we would be really pleased to inform you that we are considering a renovation...More
The Sheraton Milan is housed in a wonderful building but regrettably is in need of some tender, loving care. Whilst clean & reasonably comfortable, it lacks the Sheraton standard, needs updating and more careful attention to detail. Rooms are spacious but old fashioned (which can...More
1 Thank Brendan D
Response from Starwood M, Front Office Manager at Sheraton Diana Majestic HotelResponded 3 weeks ago
Dear Brendan D,
Thanks a lot for sharing your experience!
Our Sheraton Diana Majestic is a very charming property, considering its historical background and privilege location with our wonderful garden.
We actually reopened on August 28th after a 3-week closure, during this time we took...More
US$181 - US$663 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#90 Business Hotel in Milan
#107 Luxury Hotel in Milan
Non-Smoking Rooms ,
Number of rooms
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