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Novotel Milano Linate Airport

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#147 of 431 Hotels in Milan
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Novotel Milano Linate Airport
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1,434 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Milano Linate Airport
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Showing 426: English reviews
Valinhos, SP
Reviewed 30 October 2016

I choose the hotel because was close to Linate Airport, where I would leave. General: It is a chain hotel, with confort but not warn staff Location: close to airport, and 20 minutes from downtown, 15 to 20 euros for a taxi, however hotel offered a van to airport where it is possible to take a local bus until close...

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Helpful?
Thank rmandl
LisacchiVincenzo, General Manager at Novotel Milano Linate Airport, responded to this review

Dear guest, first of all i would like to thank you to share your experience in our hotel. Your opinion is essential for us, to understand if our performance and quality of service are at the high of our guest's expectations. I'm happy that you enjoyed your stay in our room, that you liked our cleaning, fast wifi and our...

Reviewed 30 October 2016 via mobile

Horrible hotel with zero customer service. I stayed there for 16 nights as I was on an assignment at Linate airport. Took 5 days and complaint to the manager before I could get more hangers in my room (I had only 4 to begin with). Enter the room to a disgustingly dirty carpet. You have to ask for an iron....

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Helpful?
1Thank Vikramjeet S
LisacchiVincenzo, General Manager at Novotel Milano Linate Airport, responded to this review

Dear Guest, We thank you for your stay in Novotel Linate and for the precious time you spent to leave your comments. We apologize for the inconveniences and we grant you that action have been taken to improve the quality of our service. Concerning air conditioning is not working during Autumn/Winter but it's enough to switch the heating off to...

Cambridge, Massachusetts, United States
Reviewed 26 October 2016

The lobby of the hotel is awesome -- it's a well-designed space that looks like it fell out of a mid-century modern pinterest board. We booked a king-sized room with air conditioning. Our confirmation said that a/c was available, but there was no a/c and the room was super hot and stuffy. I asked the front desk and they said...

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Helpful?
1Thank Rob T
LisacchiVincenzo, General Manager at Novotel Milano Linate Airport, responded to this review

Dear guest, i would like to thank you for writing your comments about your stay. it is important for us to know what our customers think of us and what we can do to improve. We have a heating system and air conditioning centralized. This means that they can not operate both at the same time. Usually the temperature inside...

Reviewed 25 October 2016 via mobile

Not very glamorous but functional. Service level very random depending on the person you deal with. However, why the hell was the bedroom so hot end of October? Also, I could have lived without the bug in my bed.

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Helpful?
Thank Michel L
LisacchiVincenzo, General Manager at Novotel Milano Linate Airport, responded to this review

Dear guest, first of all I would like to thank you for sharing your impression about your stay. They are very precious because they help us to imporove our points of weakness and find an innovative solutions to do better. We have a central heating that can be adjusted from the room. Usually the temperature is quite warm enough so...

Southampton, United Kingdom
Reviewed 23 October 2016

As I only stayed the night I'm unable to comment to a depth but the staff were friendly and happy to help in any way, A very good buffet breakfast which consists of cold meat, pastries, bacon and scrambled eggs and of course loads of coffee. Once we landed at Linate I called the hotel to request the free shuttle...

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Helpful?
Thank Glenn H
LisacchiVincenzo, General Manager at Novotel Milano Linate Airport, responded to this review

Dear guest, thank you very much for your detailled feedback about your stay. It's a pleasure for me to know you enjoyed our services and our performance. As you mentioned in your report, we are really close to the airport bu also to the city center and it's very easy from here to reach it, so we always give all...

Rome, Italy
Reviewed 20 October 2016

I decided to book a twin bed with my mom because we watched a concert of The Chainsmokers at Fabrique. The place is very convenient because it's only a seven-minute walk away from Fabrique and only few minutes away from the airport of Linate. There are also options if you want to take the public transportation. The place is like...

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Helpful?
Thank modestobanzoniii
LisacchiVincenzo, General Manager at Novotel Milano Linate Airport, responded to this review

Dear guest, thank you for sharing your experience with us. Thanks for the expressed appreciation about the room and the cleaning. It's very important for us your feedback, it help us to improve our performance. We will share your impression with all the staff. Regarding slippers they were not included in your room type, but for the toothpaste we give...

Bucharest, Romania
Reviewed 18 October 2016 via mobile

I stayed for a month in Milano @ this hotel. First of all i would like to thank all the staff for making me feel at home. My biggest thank you goes to Emilia who took care of me and my colleagues as we were family. She helped us all the time with everything we needed. Besides the staff also...

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Helpful?
Thank Gabriela B
LisacchiVincenzo, General Manager at Novotel Milano Linate Airport, responded to this review

Dear guest , thank you very much for this wonderful feedback. We are very happy that you enjoyed your stay and that you felt helped in all your requests. We love our job and we love to express our positive attitudes to all our customers and make you feel at home. Reading your feedback make us feel very proud and...

Reviewed 17 October 2016

Honestly the worst night I've spent in a hotel anywhere. I last minute changed my reservation from two guests to three weeks in advance before my stay and the woman at the front desk said they never received the message even though I had proof that they're customer service replied to me and changed the reservation. She ended up charging...

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Helpful?
Thank Katie R
LisacchiVincenzo, General Manager at Novotel Milano Linate Airport, responded to this review

Dear guest, I'm really sorry for what happened during your stay. Please accept my sincere apology. Our services are made especially for our customers to let you enjoy every comfort. I'm sorry if, in this case, we could not meet your expectations. I kindly ask you to provide us more information about your stay to our email address H1137@ACCOR.COM; we...

Crystal Lake, Illinois
Reviewed 14 October 2016

The hotel was decorated very nicely and the room was comfortable. With my two night stay, I did eat dinner in the restaurant and the food was good. There was a business meeting going on so the bar, in the middle of the lobby, was busy and loud to be expected. The desk service was pleasant and responsive with any...

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Helpful?
Thank RyanErin2014
LisacchiVincenzo, General Manager at Novotel Milano Linate Airport, responded to this review

Dear guest, thank you for sharing your good experience with us. I am happy that you enjoyed your stay and you liked our services. Our most important target is satisfy all the requests of our guests and customize every service, in order to offer a unique and unforgettable performance. Thank you for your loyalty to our chain and we hope...

East Grinstead, United Kingdom
Reviewed 13 October 2016 via mobile

Pretty much the worst Novotel I have ever stayed in. I travel quite a bit for business and booked this last minute as it was near the airport. Dirty floors, hairs in the bed and blood stains in the bathroom. Pics supplied. Won't be using this hotel or chain again

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Helpful?
Thank TremeloTowers
LisacchiVincenzo, General Manager at Novotel Milano Linate Airport, responded to this review

Dear Guest, We thank you for the precious time your spend to leave your comments. They are very important for us to measure the quality of the service we offer. We apologize the cleaning problems you mentioned at we grant that action have been taken to improve the quality of the service, We hope to welcome you soon in Novotel...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Novotel Milano Airport is a modern 4 star hotel with 206 rooms, close to the Linate Airport (4 km) with a scheduled shuttle service and to the highways (200 m). Easy access to the centre of Milan (6 km) and the railway station (7 km). The hotel isideal for business trips, with a Convention Centre offering 8 meeting rooms (320 guests), business corner and WiFi access. Features family rooms for 2 adults and 2 children, NovotelCafé (open 24 hours), a bar, outdoor pool, garden and garage parking. ... more   less 

Additional Information about Novotel Milano Linate Airport

Address: Via Mecenate 121, 20138 Milan, Italy
Region: Italy > Lombardy > Milan
Price Range: $108 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Milano Linate Airport 4*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Odigeo, Travelocity, Agoda, Hotels.com and Priceline so you can book your Novotel Milano Linate Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Milano Linate Airport Hotel Milan
Novotel Hotel Milan
Milan Novotel
Hotel Style:
#18 Green Hotel in Milan
#82 Family Hotel in Milan
#112 Luxury Hotel in Milan
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Milano Linate Airport staff and other travellers.
17 questions
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Questions? Get answers from Novotel Milano Linate Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in odd number rooms (west side), away from the noisy highway on the east side.”
 of 5 bubbles TroyF, 30 Oct 2016 | Read review
“In top floors”
 of 5 bubbles rmandl, 30 Oct 2016 | Read review
“If you're booking during the winter months, book on a low floor, ask for non-smoking ahead of time.”
 of 5 bubbles 256robt, 25 Oct 2016 | Read review
“rooms are good and very clean”
 of 5 bubbles travelissimmo, 3 Sep 2016 | Read review
“End of the higher floor ,both sides are good”
 of 5 bubbles Travelstar3, 7 Aug 2016 | Read review
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