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Hotel in good location with old school tram number 1 round corner that will take you into the city centre 10-15mins free just remember your stop name or you will find it hard as most places look same outside the city or €15 for taxi....More
1 Thank Josef K
Response from ha0e5rm, Responsabile relazioni con la clientela at Mercure Milano RegencyResponded 1 week ago
We thank your kind review and we will take care about your suggestions.
Rooms are going to be restyled soon.
We await you again to receive your positive approval.
Mercure Milano Regency
Never usually post reviews good or bad but this was one of the worst hotels I’ve stayed in over the last 20 years. Walls are paper thin so you can hear conversations in adjoining rooms, toilets flushing and people waking down the corridor.
A jog before a meeting helps.
I chose this hotel because it has a gym.
The running machine does not work.
The safe does not work.
The only electrical socket in the room besides the one for the TV are on the floor level and...More
1 Thank David M
Response from ha0e5rm, Responsabile relazioni con la clientela at Mercure Milano RegencyResponded 25 January 2018
We regret to hear about your bad experience.
Reviews help us to improve ourself everyday.
We are planning restyle and maintanance.
We hope we will have the chance to change your mind about our Mercure Milano Regency.
Mercure Milano Regency
This was our second stay :) Excellent friendly staff, great breakfast choice,The people at the reception are so nice.Special thanks to Maria she always tells us in detail and responds to every one of our questions, She is always smiling and ready to help us!...More
Response from ha0e5rm, Responsabile relazioni con la clientela at Mercure Milano RegencyResponded 23 January 2018
We appreciate your special review.
Very glad to hear about our good guest satisfaction achievement and about your enjoyable stay at the Mercure Milano Regency.
We hope to welcome you again in July.
Maria is very thankful for your words.
It was my first trip to Milano to discover the city and spend NYE in the area and I was a bit disappointed: location of the hotel is ok but not especially convenient (8-10mn to tram and 30mn to city center). The building itself is...More
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Thank V D
Response from ha0e5rm, Responsabile relazioni con la clientela at Mercure Milano RegencyResponded 15 January 2018
We regret to be informed about your bad experience that certainly was not our usual
attitude towards our guests, we hope to have the chance to confirm our standard hospitality as you can read in many revews here listed.
We will be glad to welcome...More
Hi we caught the Airport Shuttle to Central Station (5 euro) then a taxi to the hotel (10 euro) We had intended leaving our cases at Central Station and doing a bit of local sight seeing but Central Station although... More
Hi we caught the Airport Shuttle to Central Station (5 euro) then a taxi to the hotel (10 euro) We had intended leaving our cases at Central Station and doing a bit of local sight seeing but Central Station although fabulous is on the edge of the city in a business district so not much around. You can pick up the No1 Tram south of the station which goes right to the hotel but it was too far for us slightly older people to haul our luggage.