Hotel Dei Cavalieri
Piazza Giuseppe Missori 1, 20123 Milan Italy
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#204 of 461 hotels in Milan
Location
Cleanliness
Service
Value
The Hotel Dei Cavalieri is the perfect hotel for visiting Milan and for staying in the center of the city. From the prestigious four star Hotel in the heart of Milan, it is only a few steps away from the Duomo Cathedral and the Alla Scala Theater. You can reach also the fashion shopping district, the largest museums and exhibitions in town and all the most important economical and cultural points of Milan in few minutes
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Wifi
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Rooftop bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Italian
Location
100Great for walkers
Grade: 100 out of 100
418Restaurantswithin 0.5 km
236Attractionswithin 0.5 km
Contact
Piazza Giuseppe Missori 1, 20123 Milan Italy
Name/address in local language
Getting there
MissoriMilan Metro2 min
DuomoMilan Metro5 min
Car HireSee all Milan car hire
1954Reviews36Q+A100Room tips
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Was super excited to travel to Italy for the first time, for a special occasion, however was extremely dissapointed with this hotel. The room smelled like sewer, which came from the bathroom sink. The hotel was informed of this issue, and we were told that the hotel has a sewer problem and is being fixed. The smell was brought up everyday, to no avail. The room kept smelling and their sewer issue was not fixed. Our room was not switched, nor was any comprensation received. Upon checkout, we were told no refund can be given because hotel was purchased on expedia. After emailing the hotel and expedia a refund of $118 was issued, without and explanation of what this amount is for. The breakfast staff were extremely unhappy and rude. The hotel elevators were horrific and the wait was forever for them. Spoke to Italians and was told that this is actually a 3 star hotel, not updated nor considered top notch. Service was on a 2 star level. Read less…
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel- cmanager, Owner at Hotel Dei Cavalieri
Responded 4 days ago
Dear Alexandra, Thank you for your feedback, We sincerely apologise that you were not satisfied with your experience. Regrettably, some issues such as the odour, are out of our control and whilst we will do everything in our power to rectify the problem, sometimes there is little we can do in the short term. We understand the impact this had on your stay with us and we regret you also found our elevators below the standards you expected. Our entire team try to do their best to ensure all guests have an enjoyable stay with us and we are sorry that this was not the impression you received. We have taken note of your comments and will be reviewing these with our team. If you would like to further discuss this experience with us, then please do contact us directly and we will be more than happy to follow up with you. We hope to welcome you back for a return visit. Best regards, Claudia Urgesi, Front office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First, the location is so convenient with a distance walk to Duomo attractions, shops and metro stations. Second, the rooms are small but that’s normal in Milan I guess however, the elevator was out of service for a few days and everyone was using 1 elevator and sometimes the staff elevator. The breakfast is very good with varieties and good service but I didn’t like pets being allowed in the restaurant t. Overall, an old facility but still ok and would recommend for all travelers.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Parking is not close to hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Great hotel at the city center. big superior rooms and quiet. Excellence breakfast, only avoid to go at rush hour. Parking is at 3 minutes walking from the hotel and open 24 hours. Excellent roof top bar with great ambiance at night. You should make reservation if you are interested on it.
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Date of stay: March 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I booked a room for 4 nights at the hotel by the name of Rebanta Sachdeva. I was recommended by my agent to book this hotel. And he praised a lot about the same. Unfortunately the experience was completely opposite. As I arrived I was given a room with a stinking bathroom(Room 216). For which I had to call the reception and they changed my room. The room given to me had a broken lock. The room couldn’t be locked from the inside, a non working refrigerator and the curtains didn’t close leading to light in the room. (Room 505). On complaint for the same, I was told that the room can’t be changed as it was just changed and we will compensate the next morning. Next morning I was shifted to another room (Room 733). I was told that the room was just renovated and I will not face any issues. But again the bathroom started stinking and this time like a dead animal. I raised a complaint again. A person from the housekeeping came and poured some liquid in the sink, drain and the WC. Later at night, i again raised the same complaint. Some other guy came and did the same and I was assured that it will be taken care the next morning. There was nothing done the next morning. On raising a complaint again I was told that I will have to change the room once again. It is really hard to pack and unpack again and again. Specially the forth time. If there are serious issues like this in the hotel, you should shut it down for a while and get it repaired. And not blunder the experience of the staying guests. Also there is no review sheet in the hotel to actually give a proper feedback. I paid a good amount to stay in this hotel and that too for 4 nights. And this is what I get. A ruined experience. I sent a mail to the manager regarding the same. But there was no reply.…
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: Booking in the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hotel- cmanager, Owner at Hotel Dei Cavalieri
Responded 4 weeks ago
Dear Rebanta, Thank you for taking the time to provide your feedback. We appreciate that you chose to stay with us but are very sorry that your stay did not match your expectations. Please accept our sincere apologies for the issues you mention and while we are glad our team was able to provide you with alternative rooms, we are sorry to read that you felt the issue with the bathroom was not resolved to your satisfaction. We take our guest's feedback seriously and rest assured we will investigate this with our maintenance team and will be addressing your comments with our team to ensure we deliver the service expected. We hope that you will allow us the opportunity to welcome you back in future. Kind regards, Claudia Urgesi, Front office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good hotel. A little old but with an excellent service and a very good location. All the staff very helpful. Special the concierge! I forgot my cuff links and was asking where could I bought and he offered me one pair that he had! Thank you very much!
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
We had a very nice stay in this hotel in March 2022 when I traveled with two friends. Great location, only 3 minutes far from the Duomo. Superb breakfast and kind staff. My second stay was in November 2022 when I travelled with my boyfriend. We enjoyed our stay a lot. And don’t miss to visit their rooftop bar it’s just amazing 🤩
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Date of stay: March 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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If you are a couple rooms are very small,so if you have more than one suitcase each plus a carry on then the rooms are too small for that. No electricity outlets by night tables. A real challenge to charge cel phones since there are only 1 available outlet in the room(by tv)and the other one is in the bathroom. Not for a businessman,very uncomfortable. Bathrooms are way too small,nowhere to put the stuff you’d use after shower(like clothes and cosmetics). Not for tall or over weight people. Very narrow and small. Claustrophobic to me. Breakfast is excellent. Everything fresh a great variety. Location-the best location you can find. Nothing beats it. Close to everywhere,tons of restaurants and cafes around,close to museums,cathedral etc. Beware-Rooms that are facing the main street are very very noisy even with all windows closed. We did not have one good night sleep in our 5 nights stay. Overall-It’s good for the price you pay. Tall man at the door is the nicest. Reception boy was supposed to call me after a call he had to discuss a change in room but never called.…
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Dont stay in a room that faces the street. Too busy and noisy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I was torn between a rating of 3 and a rating of 4 for this hotel but chose to go with the lesser rating as the cons of this hotel are pretty annoying and not so easy to look over or ignore. This hotel feels luxurious but isn't, it can easily be if the right level of attention was given by the staff. LOCATION This hotel is a prime location for Milano, it is only a 3-4 minute walk to the Duomo and the Metro (train) is directly across the street. Getting an Uber or taxi is very easy as well. ELEVATORS If you're reading this, I'm still waiting for the elevator, that being said, I don't think I've ever stayed at a hotel where elevators weren't a cause for aggravation, this hotel was no different. For the entire 9 days, we were there, only 2 elevators were in service. One of them is a mini-elevator that fits maybe 3-4 people at most, the other is a bit larger. There are no service elevators (I assume) in this hotel as construction workers and employees use these to get around but have keys to activate the bypass system so they don't have to wait for the elevator or make stops at other floors like us normal folk. This made the waits for elevators even longer. I was on floor 8 and I'd often see the elevator go from -1 to 10, back down and up, skipping my floor entirely. Again I think all hotels have elevator issues, it can be worse or better depending on what's going on at that particular point. ROOM The room was large, updated, and very comfortable but because we had the sofas converted into 2 twin beds for our kids it meant there was no seating. We visited in January and the temperature was from 40-50° every day and the thermostat in our room did not work, I woke up sweating every single night. I complained to the front desk 3 times and even wrote an email that the room was too hot, but it was never fixed. I even asked for a fan in the room and even though they told me they'd send one up, it never came. There are only so many times I can complain about the same issue and not have it addressed. Opening the window at night was not an option for multiple reasons (noise, privacy, no wind, etc...)The room also had a strange smell to it every day, it wasn't until the last day that I realized the smell was emanating from the drains in the bathroom, I was already leaving when I figured this out so there was no reason to make a complaint about it. I couldn't watch TV in the room because although the room had 2 TVs, 1 remote controlled both. So if I turned my TV on the other TV turned on, if I turned it off the other turned off, if I changed the channel the other did as well, you get the point, but that was annoying. The bed and pillows were one of the most comfortable I've ever experienced, if it wasn't for me sweating my … off every night, I would have slept like a baby. NOISE This was something I was slightly concerned about before staying here and reading the other reviews. Growing up in New York, street noise isn't an issue for me. I was on the 8th floor so the street noise was present but it wasn't loud enough to keep me from sleeping (with the windows closed, if the windows were open that's another story). The rooftop bar is loud. I must have heard the DJ up there play Benny Benassi's Satisfaction every night at least 3 times. On the 8th floor, I clearly heard the bass it didn't stop until way after midnight (maybe 1-2). Out of all the nights, my 7-year-old son complained that it kept him from sleeping once. It's a nuisance, some people can tune it out, others can't, but it is there. A working HVAC system or a fan in the room would help drown out that noise. (hint hint) If the owner of the rooftop bar is the same as the hotel, I don't get how you shoot yourself in the foot by running a business that disturbs the guests of your other business. *This was applicable to my stay, as they were updating the rooms on my floor, I believe both rooms were next to me. One night around 9 PM there was drilling in one of the rooms next to me and one morning around 8:30 AM they were hammering in the room next to me, just be aware of that* BREAKFAST This was nothing special, but I've rarely ever gone to a hotel complimentary breakfast where I was blown away. They are trying to appease foreign guests. Italians don't normally make pancakes, bacon, and scrambled eggs so if you're expecting an Italian hotel to make them good, you're setting yourself up for disappointment. The cappuccino and cornetto were perfectly fine for me each morning. This isn't a breakfast meant to hold you over until dinner, it is very lackluster. The juices were inexplicably bad though, that I will say. I have no idea what kind of concentrate they were using, the apple juice tasted nothing like apples and they were all room temperature. The most annoying part of breakfast was you need to check in for it and be seated (to confirm you have the breakfast package), and I'd say 4 of the times we went there was no one at the podium so we were just standing there waiting. WIFI This was one of the more annoying parts of my stay here. The WiFi is the one where you need to enter your email address whenever you connect. For some reason, this WiFi would need you to recertify your connection randomly. If you're traveling with kids who have Nintendo Switches and iPads be prepared to spend a majority of the time in your room reconnecting them to the WiFi. OTHER PONTS - Housekeeping was good but they would never give us more body wash/shampoo. We were a family of 4, so it would be clear we didn't have any more soap but they still wouldn't replenish it unless we explicitly asked. - They play Sinatra throughout the halls of the hotel, I don't think you can hear it in your room, but we're in Italy put Italian songs. I think they try too much with the trying to appease foreigners. - I took advantage of their laundry service, it was expensive ($7 to wash a pair of sweatpants) but it was fast and I needed to get it done. - There is a Carrefour Supermarket Express a block away from the hotel that you can load up on drinks and snacks for your room for cheap. Just don't expect the mini-bar fridge to keep anything cool, that thing is set to the lowest of lowest settings. Overall, I've stayed in Milan before and this hotel is better than the previous hotel I stayed at. It has a lot of potential to be better than it is, it just needs direction and more attention to detail. I would recommend this hotel as long as you get a mid-floor room and one of their updated suites. Also, be wary on check-out day, I went to get breakfast before leaving the hotel and returned to my room at 11ish to get my bags only to find my keycard had already been deactivated (check-out is at 12:00)…
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
Room Tip: Higher-floor rooms have louder music from the bar, lower floor rooms have louder street noise....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at Hotel Dei Cavalieri
Responded 19 Jan 2023
Dear Guest, Thank you for taking the time share your feedback with us. While we are pleased our location met your requirements, we are sorry that your recent stay at our hotel didn't meet all your expectations. Please accept our apologies for any inconvenience with the lift and the renovation work we are undertaking to improve the guest experience at our hotel. We also regret that you faced some issues with your room and that the level of service delivered did not meet your expectations. We have taken your feedback into consideration and have addressed this with our team members to ensure that your concerns are dealt with. We appreciate all your candid comments and have duly noted your feedback regarding breakfast and the replenishment of complimentary toiletries. Rest assured your insights have been addressed with the relevant teams. Nevertheless, we are glad to know that our spacious rooms met your expectations and that you appreciated the comfort of our beds. We hope to welcome you back. Best wishes, Claudia Urgesi, Front office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Four of us just returned from Milan, having stayed at the above hotel. Rooms are nice and comfortable, with large restrooms and nice decorum. There is a rooftop so make sure if you want to sleep stay away from the 9th floor as it is right under the rooftop. There is loud music and a lot is stomping right above your head. You would think people at the front should consider it when situating older adults there, almost asking for a bad review. When I complained, they told me it should stop at midnight. Lovely, ha! They agreed eventually to change the room to a lower level the next day though did not do it happily. We arrived in the middle of the day and the first floor was filled with the line waiting to check out so be aware that it may delay your departure. Aldo for the most of our stay ( 4 days) there was only one elevator of the 4 working. Breakfast is a shame, looks plentiful but supplier is a Costco equivalent, juices are lousy and of concentrate, eggs are cheap, scrambled eggs and cold cuts are cheap and dry, baked stuff is saggy, coffee is watery. Breakfast area is packed even though it was not a pick season, you have to wait till you get seated . I never went to the rooftop though my husband did and reported seeing barely dressed girls waiting to be picked by busy gentlemen with thick wallets. Loud music . There is a tram running in front so if you get a room with the view then beware of the trams making noice. No AC in winter so you have to keep the window open and endure the noice. So bring sleeping pills.…
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel- cmanager, Owner at Hotel Dei Cavalieri
Responded 17 Jan 2023
Dear Guest, Thank you for taking the time to share your feedback. While we are happy to know that you were pleased with your room's decor, we are sorry to hear that not everything was to your satisfaction during your stay and regret that you were disturbed. We appreciate you bringing the matter to our attention at the time and are glad to have been able to offer you an alternative room. We do wish, however, that you had notified us of your concern with the room temperature at the time as we will always do our best to find a comfortable solution. Furthermore, we are sorry to hear that our breakfast was not to your liking and apologise for any inconvenience you faced; our team are happy to inform you of the optimum moment for your meal that avoids this for your next visit. We appreciate your insight and rest assured your comments have been noted to be addressed with the relevant teams. We hope that we may have the pleasure of welcoming you back in the future. Kindest regards, Claudia Urgesi, Front office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Located in the very centre of Milan, few minutes by walk from the Duomo, Hotel dei Cavalieri offers a good stay in Milan. A nice room with a double bed and a less comfortable sofa bed, beautiful large shower with rainwater and an original hand shower, complimented by comfortable bathroom with bath robe, toiletries and towels. Breakfast was very good quality with a good selection, highly recommended. On the negative side is the lifts which having one not working, are not enough for the hotel, on some occasions we waited long that we used the stairs 7 floors down Internet does not remain connected so one has to log in every time. All in all, this is a good hotel.
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$204 - US$336 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dei cavalieri milan, dei cavalieri hotel
LOCATION
ItalyLombardyMilanCentro Storico
NUMBER OF ROOMS
160
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Frequently Asked Questions about Hotel Dei Cavalieri
Which popular attractions are close to Hotel Dei Cavalieri?
Nearby attractions include Duomo di Milano (0.4 km), Piazza del Duomo (0.4 km), and Chiesa di Santa Maria presso San Satiro (0.2 km).
What are some of the property amenities at Hotel Dei Cavalieri?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Dei Cavalieri?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Dei Cavalieri?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Dei Cavalieri?
Conveniently located restaurants include Yokohama Flavour Journey Cuisine, Piz, and Tamo Mozzarella Bar.
Does Hotel Dei Cavalieri have airport transportation?
Yes, Hotel Dei Cavalieri offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Dei Cavalieri located near the city centre?
Yes, it is 0.4 km away from the centre of Milan.
Are any cleaning services offered at Hotel Dei Cavalieri?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Dei Cavalieri?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Dei Cavalieri offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.