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Sina The Gray

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#205 of 430 Hotels in Milan
Certificate of Excellence
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214 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Cheltenham, United Kingdom
Level Contributor
113 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 16 May 2016 via mobile

Ok you can't change the room sizes which are small, or the tiny bar, or tiny lobby. The staff are lovely. However €38 euros for breakfast is taking the mickey, not to offer an iron in your room is just not right for business travellers, and why does a Becks beer cost €9 in the mini bar, and water €5.50?... More 

1 Thank Rob N
Level Contributor
3 reviews
3 hotel reviews
Reviewed 6 May 2016

Was expecting something much better due to its great location. The lobby and the breakfast area are tiny. Nice and polite staff always ready to help in any way possible, it has a great location (2 min walking to duomo and 10 min by car to central train station). I stayed in this hotel for one night , would i... More 

Thank Michel H
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 April 2016 via mobile

I came with a high expectation but finally I wasn't impressed. The decoration and style is very nice, but the quality overall not great, service could be also better. The location is great, very close to the Duomo and I have to say that breakfast selection and quality was very good!

Thank Esteban G
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 March 2016 via mobile

I do not recommend it at all. When traveling on business getting a good sleep is critical. My room is 28 degrees and when asked for the A/C was told it was not working and that I should leave the window open ( and let all the noise from outside bother me even more). Asked also for an iron to... More 

1 Thank Darío R. I
Istanbul, Turkey
Level Contributor
138 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 2 February 2016

Looks like that it is very easy to get stars for hotels in Milan. Reception, lobby (there is none) dining room room sizes are far away from a 5 star hotel but it says that it is 5 Star hotel. Its only advantage it is centrally located. It is at Duomo and just behind La Rinascente. It can only be... More 

Thank altanbak
Mary N, Direttore at Sina The Gray, responded to this review

Dear Mr Altanbak, Thank you for spending your time to share your impressions and experience at The Gray. We appreciate customer’s feed back and do our best to improve level of services in our hotel and to make our guest’s stay with us a pleasant one. Clients satisfaction is what we work for. To get 5 stars for the hotels... More 

London, United Kingdom
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 January 2016

The hotel is certainly in an ideal place - tucked around the corner from the Duomo in a street that is bustling during the day but quiet at night. It is also well decorated and modern. Unfortunately that is where it ends... a) it is well lit but untimely cramped and claustrophobic - the corridors are narrow, the breakfast room... More 

2 Thank Jezza G
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 12 January 2016

I had a room booked in this hotel for 6 nights whilst in Milan for business. The initial thoughts when i arrived were that this is a small hotel (21 rooms in total) so the service is most likely to be impeccable. The reception desk always seems to be in subdued lighting. The staff are attentive and will try to... More 

1 Thank parv01
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 November 2015 via mobile

This hotel was recommended by a colleague. Perfect location on the heart of Milan, steps away from the Duomo and center of town. Beautiful rooms, each one unique. I stayed with two other colleagues, all three rooms were beautiful. Ample amenities, clean and comfortable. Restaurant on site, serves a fantastic breakfast buffett. Dinner was very limited, but your are literally... More 

Thank Cosmogirl48
Mary N, Direttore at Sina The Gray, responded to this review

Dear Cosmogirl, Thank you for taking the time to post a review on our TripAdvisor page. I am glad to learn that you have enjoyed your stay at The Gray, Milan and that you have appreciated our daily breakfast offered at our Restaurant Le Noir. Indeed, our location is a great advantage for guests wanting to discover the vibrant life... More 

Rome, Italy
Level Contributor
271 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 18 October 2015

Absolutely unbeatable location on the footsteps of Duomo, Palazzo Reale and Galleria. Very small property in the very heart of Milano. Small sized rooms but still trendy in design. Smart and helpful daytime staff.

2 Thank Max120368
Mary N, Direttore at Sina The Gray, responded to this review

Dear Max, Thank you for taking the time to review us. I am delighted to know that you have enjoyed your stay at The Gray, Milan. Our location is a great advantage for guests wanting to discover the life of Milan and our staff is always ready to assist and our clients. I look forward to welcoming you back at... More 

Bowdon, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 September 2015

The Gray hotel is perfectly placed in the heart of Milan right next to the Dumo and La Scala. The rooms are spacious and comfortable and the staff are extremely attentive and very helpful in ensuring you get reservations at the best restaurants. This is the place to stay for a short break

Thank Douglas C

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Room/Suite (22)
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Dining (3)
Hotel & Grounds (11)
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Management photos: Courtesy of the property manager

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Room/Suite (23)
Dining (4)
Hotel & Grounds (21)
Bathroom (4)
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Staying in Centro Storico

Neighbourhood Profile
Centro Storico
The pulsating core of Milan is in Centro. Duomo Square is enclosed by the gothic cathedral, the historic icon of Milan. However, shopping is what draws most crowds to this area. The classy and versatile Galleria Vittorio Emanuele II with luxury boutiques and high quality restaurants will turn any shopping or lunch expedition into a royal experience. Head to the rooftop of the flagship La Rinascente to enjoy the view of the animated square with a panorama of the Duomo. The Corso Vittorio Emanuele II is the street for high-end shopping. Brands of all kinds and street artists attract the attention of all visitors; while at Via Santa Radegonda 16, Luini Panzerotti is a much appreciated street food shop providing unimaginable culinary experiences. If shopping takes its toll on you, consider visiting Castello Sforzesco, a 15th century castle housing several museums. Those looking to relax can go to Parco Sempione, where nature provides respite from the energy of this dynamic and international city.
Explore this neighbourhood


  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A gem of a hotel in the heart of Milan, where stunning contemporary design meets sophistication and comfort. The Gray, with just 21 individually decorated rooms, is an intimate property full of style, an d includes an atmospheric restaurant, a cosy bar and bedrooms, some of which have their own private gym. Smart, witty design elements throughout add to the sense of elegance and comfort. Deep chocolate browns contrast with crisp creams, geometric lines are softened by colored lighting effects, while bright colour accents,such as the suspended fuchsia swing in the lobby, enliven the ambience. An afternoon of sightseeing could not be easier as the Duomo is literally at the end of the street and the Galleria Vittorio Emanuele is in front of the hotel. A five-minute walk takes you to the fashion district around Via Monte Napoleone. Return to the hotel for delicious Mediterranean cuisine in the restaurant before heading to the opera.The Gray is a Small Luxury Hotels of the World property. ... more   less 

Additional Information about Sina The Gray

Address: Via San Raffaele 6, 20121 Milan, Italy
Region: Italy > Lombardy > Milan > Centro Storico
Price Range: $349 - $812 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sina The Gray 5*
Number of rooms: 21
Reservation Options:
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Also Known As:
The Gray Hotel Milan
Gray Hotel Milan
Hotel Style:
#85 Romantic Hotel in Milan
#98 Family Hotel in Milan
#137 Luxury Hotel in Milan
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Questions & Answers

Questions? Get answers from Sina The Gray staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the Junior Suite is very nice on 2 floors”
 of 5 bubbles 636michaelh, 27 Oct 2016 | Read review
“Rooms on the backyard are more quiet.”
 of 5 bubbles rgkhalife, 1 Aug 2016 | Read review
“Avoid and find an alternative.”
  • DIRTY - Previous Guest's Food
  • DIRTY - Previous Guest's Food
  • DIRTY - Previous Guest's Blood
 of 5 bubbles jezzag2014, 16 Jan 2016 | Read review
“An upgrade to the slightly larger street front rooms is worth it!”
 of 5 bubbles 229AnneS, 7 Jul 2015 | Read review
“301 had a fantastic bathroom and view. 302 has a bathroom upstairs, which could be an issue, but is a lovely room.”
 of 5 bubbles ChicagoALG, 25 Jan 2015 | Read review
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