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Subject: Hotel Gonzaga
Location: Milan, Lombardy, Italy, Europe
Have traveled extensively for more than 40 years. I have never experienced such an encounter as that at the Hotel Gonzaga, whose staff apparently was trained by someone from the Neanderthal School of...More
The hotel was not easy to find . Rooms were large but basic. The staff member when we checked in was very helpful but the night staff/ porter mostly sat on a couch in reception playing very loud music from the computer and sleeping on...More
When we first arrived by train we walked towards the hotel, now that is the only thing that was convenient. First we couldn't find the hotel as this is in a business building. Then when checking in the staff struggle to find our reservation, also...More
Didn't feel like a real hotel. It was on the third floor in what felt like an apartment building. The staff were very unfriendly and unhelpful. The room was clean however we asked for a double bed and got two singles pushed together. The lights...More
The staff was not easy to deal with, nor helpful. We checked in and told them two names the booking was under because we were not sure whose name it was for sure under. This seemed to be too much work for him to figure...More
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