We travelled as three friends. The photos made the junior suite look luxurious and I thought there was a separate bedroom for some privacy, since there were 3 people sharing, it was not the case. The suite overlooked a main road and traffic noise at night was very loud, making it difficult to sleep. They claim a 4 star service but there were limited facilities. There was no water or milk supplied. There was a 24 hour front desk service, however staff were not friendly or particularly helpful. It was not a luxurious experience as I was expecting for the price we paid, which was expensive. The positive was the beds were comfortable and the location was amazing. Would not recommend, way too pricey.
We stayed at the Suite Milano Duomo for our wedding anniversary and are so pleased we chose here. The room was stunning, decorated beautifully and was clean and tidy and secure. The bathroom was gorgeous and there was plenty of storage in the apartment. The location is amazing for getting around Milan, just a couple of minutes away from the Duomo and nearby M stations. Paulo was especially helpful with any queries and arranging transport back to the airport. Would certainly stay here again if we return to Milan.
We stayed for one night in Milan at Suite Milano Duomo. Check in was easy with Christopher meeting us outside, showing us the room and offering some great tips about enjoying Milan. We had been given some recommendations earlier by Leonardo about restaurants and the easiest way to get to the rooms. The room was lovely with a very large bathroom. It was close to the Centre of Milan and we could walk to the Duomo and the Galleria. Great place to stay in Milan.
My daughters and I loved this apartment, It was beautiful, comfortable and really well located. We were received by a pleasant man who showed us the apartment and was available throughout our stay. When we go back to Milan we will definitely stay here again!
Suite Milano Duomo is a small hotel occupying one floor of an business building. Our room was beautiful and clean with a nice balcony. Xavier and Christopher were fantastic! They were knowledgeable and made our very comfortable.
We loved this hotel. Everything was perfect from the room to the staff. Room and bathroom were sparkling clean with elegant furnishings. Evenings were quiet. Great room to have a restful night. Good location, a walking distance to Duomo di Milano. Leonardo, the owner, was very helpful. Both staff, Christopher and Paolo, were friendly and courteous. Customer service was superb. We will, definitely, stay here again.
We used this accommodation to facilitate our one night stopover in Milan. John Paolo was so welcoming and met us on the street to guide us to the building. The room and decor was very stylish and of a high standard. John Paolo also recommended an authentic sea-food restaurant for us to visit which turned out to be one of our best meals of the full holiday. Would definately recommend these suites to any friends / family staying in Milan.
The owner of this establishment has generously awarded himself five stars in his logo. To be fair, the rooms are beautifully designed and furnished but, sadly, this effort has been sabotaged by management who haven't the least clue what constitutes five star service. Honestly, this place would struggle to get two stars based on my experience. First of all there was no hot water. Now, I understand that things can go wrong in the best regulated hotels but this establishment has nobody on site in the evenings. There is no reception. It took the best part of an hour for the day concierge to arrive and another hour to fix the problem. We fell asleep dirty after a day's travelling. Secondly there is no breakfast available before 8 am. Why? Because they use a local restaurant which opens at that hour. Interestingly, there is a cafe which opens at 7 am just opposite. We had an early flight so we were not best pleased to miss breakfast. I know not all five star hotels can provide breakfasts before 8 am, but I thought I could at least make a coffee in the nespresso machine provided. There was just one snag to this plan. Management hadn't seen fit to provide any capsules. Tea perhaps? Well, sadly we had used the two teabags provided the previous night. I understand five star establishments can't be handing out limitless tea bags to guests but TWO????? The info pack helpfully provided the WhatsApp number for the Manager if I 'had any questions'. Well yes, actually, I did have some questions and composed a short message asking about the lack of coffee etc. Yes you guessed. No reply. This is a beautifully designed place but until it gets a manager who actually cares about the guest experience I'd give it a miss. Cool interior design only goes so far when the service is so poor. On a positive note, Paul the day concierge could not have been more helpful. He was professional and had a great manner with guests. Perhaps he could teach his manager a few tricks? …
Even if the employees are really nice, and kind...this is not a 5 star boutique hotel, but an overpriced small room in a 6th floor. No 24 h reception, no decent breakfast, not specially clean. For 220 euros a night, ir is a rip off. There are many options in Milan. Well located, and nice staff. But a complete rip off. Be careful!
My husband and I spent 4 nights at this accommodation. The Suites are fantastically situated (especially for shopping and sightseeing) and just a few minutes walk from The Duomo. The staff, especially Christopher (and Baul) are highly attentive, extremely helpful and provide first class service. Transport to and from the airport was easily and quickly organised for us along with suggestions for places to eat (which could have been booked for us too) and it was evident that nothing was too much trouble. The standard of cleanliness very good with the rooms being cleaned thoroughly on a daily basis. The Café (which is practically next door) where breakfast is served, has a lively and nice atmosphere with good staff and a range of Italian breakfast options. Highly recommended. Thank you Christopher (and Leonardo and Baul) for making us so welcome and our stay ideal.…