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All reviewsbusiness suitegreat hotelsan salvariotrain stationsmall deskrecommend this hotellobby area isworking orderthe main shopping areamodern hoteltv channelshot and cold foodcoffee makerother hotelsminutes walkinggood sizefirst morning
Stayed here for 3 nights. My room was extremely warm. Had to keep the windows open to let the cool air come. I complained once to reception but they just came to switch the heating off. It still did not resolve the issue.
Stayed for two nights. (Sat and sun)
Positives: excellent service, went above and beyond by offering to print tickets to sports event, speaking to our cab driver on the phone and giving some great tips on getting around.
We arrived early but they were very...More
2 Thank Jared B
Response from Gen M, Responsabile relazioni pubbliche at Best Western Plus Executive Hotel and SuitesResponded 15 December 2017
Your words makes us very happy. We want to thank you for sharing Your opinion about us here on Trip Advisor.
Our main goal is to make every guest happy about his staying with us. Helping you with every needs that could makes...More
A bit out of the way, although handyish for Porta Nuova railway station; not a great walk with a suitcase as the pavement was especially uneven and narrow in places. Reception staff were good, but when we asked for milk to go with the advertised...More
1 Thank SaraCorner
Response from Gen M, Direttore at Best Western Plus Executive Hotel and SuitesResponded 4 weeks ago
Thanks for sharing Your opinion with the TripAdvisor community. Every review has the same relevance for us because contribute to makes our service better. The distance betweeen our property and the central station allow us to be one of the best option for...More
Highly professional staff modern environment close to the tube and train stations, and walking distance from the city centre. Great breakfast and decent rooms for a four star hotel. We really had good time.More
1 Thank Riccardo B
Response from Gen M, Responsabile relazioni con la clientela at Best Western Plus Executive Hotel and SuitesResponded 23 December 2017
We would like to thank you for sharing Your things about us.
Porta Nuova station and the historical city center are very close to us, easy to reach in only ten minutes walking. Is also available a metro station near by us useful...More
The hotel is not in a very good area, we arrived to be told there was no restaurant on site and as Sunday not much open. The reception area etc were very contemporary but the rooms a mis-match. Plus was the room was a good...More
2 Thank BristolUKBristol
Response from Gen M, Responsabile relazioni pubbliche at Best Western Plus Executive Hotel and SuitesResponded 14 November 2017
First of all, we would like to thank you for sharing Your feedback with us as this will be a great opportunity to improve ourselves and give a better experience on your next stay with us.
Unfortunately our hotel don’t have a restaurant...More