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24/12/2017 25/12/2017
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    Relais & Chateaux Hotel Castel Fragsburg

    Via Fragsburger Strasse, 3, 39012, Merano, Italy
    011 39 0473 980042
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    24/12/2017 25/12/2017
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    Traveller (207)
    Room & Suite (62)
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    Overview
    • Excellent84%
    • Very good12%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “hunting lodge” (8 reviews)
    “italian alps” (5 reviews)
    “star michelin” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Banquet Room
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (346)
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    1 - 5 of 98 reviews

    Reviewed 3 weeks ago

    On the plus side, the surroundings are beautiful. The small garden with the pool area is lovely and the food and the wine in the restaurant was very good, albeit the rather small selection of items. The organic and delicious breakfast was the best in...More

    Review collected in partnership with Relais & Chateaux
    Thank Nirac_Wa
    Response from CastelFragsburg, Inhaber at Relais & Chateaux Hotel Castel FragsburgResponded 1 week ago

    Dear Mrs. Warnoff, thanks that you took the time to write a review about Fragsburg. We are pleased that you appreciated the beauty of the surrounding as well as our Breakfast Royale, the friendliness of our front desk staff as well as the sleeping quality....More

    Hotel's Favourite
    Reviewed 16 July 2017

    Just one of the best hotels we have ever been. Lovely staff, fantastic food, the best breakfast ever, try the egg Fragsburg! Beautiful new decorated rooms with comfy beds and good silent airco. The grounds are just wonderfull with heated pool and of course the...More

    Review collected in partnership with Relais & Chateaux
    Thank GerdaEdegem
    Response from Alexander O, Inhaber at Relais & Chateaux Hotel Castel FragsburgResponded 17 July 2017

    Dear GerdaEdegem, It is a great honour for us to be considered as one of the best hotels you have ever been. The satisfaction of our guests will always be our biggest reward. You will always be more than welcome here at the Castel Fragsburg....More

    Reviewed 5 weeks ago via mobile

    An enchanting weekend at this jewel of a hotel. You feel at home as soon as you set foot out of the car. People are waiting to welcome you. Your bags disappear as if by magic and you are accommodated in lovely surroundings for a...More

    Thank micias10
    Response from Alexander O, Inhaber at Relais & Chateaux Hotel Castel FragsburgResponded 4 weeks ago

    Dear "micias10", thank you very much for your fantastic review. It is a pleasure to read that everything was alright. Your review has been forwarded also to the kitchen team. We really hope to see you soon again! Fam. Ortner & team

    Reviewed 30 September 2017 via mobile

    we have been here a year ago. since then the service in the restaurant suffered greatly as antonio the waiter left. now the service is average at best which is not even nearly good enough for a 5 star property. e.g. we were told twice...More

    Thank vir2l
    Response from Alexander O, Inhaber at Relais & Chateaux Hotel Castel FragsburgResponded 10 October 2017

    Dear vir2l, first of all I would like to thank you that you still gave us 4 points out of 5 in spite of the not perfect performance of our service with you. I will not try to justify this. It is unacceptable how the...More

    Reviewed 24 September 2017

    Bjorg Henriksen wrote 3 days ago Hello, We received a question from you, asking how we would rate our latest stay at Fragsburg. The answer to that is quite simpel, just wonderfull - or exellent as your star system suggested. We appreciated the upgrades done,...More

    Thank bjorghenriksen
    Response from Alexander O, Owner at Relais & Chateaux Hotel Castel FragsburgResponded 9 October 2017

    Dear "bjorghenriksen", We really appreciate the time you spent in writing this wonderful review. Your compliments have been forwarded to all team members and we all feel very proud thanks to your kind words. We can not wait to welcoming you again here between sky...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$410 - US$672 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Merano
    • #3 Romantic Hotel in Merano
    • #4 Luxury Hotel in Merano
    • #5 Family Hotel in Merano
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 20
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Hotwire and Orbitz so you can book your Relais & Chateaux Hotel Castel Fragsburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Trentino-Alto Adige >
    • Province of South Tyrol >
    • Merano
    • Also Known As
    • Castel Fragsburg Hotel
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    Traveller (207)
    Room & Suite (62)
    Dining (43)
    Pool & Beach (11)
    Hotel & Grounds (163)
    Bathroom (1)
    Nearby
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    Ask a question
    Questions & Answers
    Roberts08
    8 November 2017|
    Answer
    Response from Alexander O | Property representative |
    Dera Roberts08, thank you for your qestion. No, our Hotel is 7 km from Merano town center. It is located on a cliff overlooking Merano with beautiful views of the south tyrolean alps. The next restaurant is 5 km from us... More
    0
    Votes
    Google Translation
    Room Tips
    "Chose a room on the top floor if you are bothered by the sound of people walking on hard floors above you."
    Read review
    "Royal suite"
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    "You'll definitely want a vallley view room."
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    "Room with view on Meran and the mountains on second floor."
    Read review
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