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Relais & Chateaux Hotel Castel Fragsburg

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#6 of 57 Hotels in Merano
Certificate of Excellence
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Relais & Chateaux Hotel Castel Fragsburg
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255 Reviews from our TripAdvisor Community

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There are newer reviews for Relais & Chateaux Hotel Castel Fragsburg
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Showing 76: English reviews
New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 July 2016

It isn't often that a hotel is more complete than the sum of its parts might suggest. No, the Fragsburg is not the latest flashy boutique property. No, the Fragsburg does not have the latest technology in its rooms. No, it is not the ne-plus-ultra of "luxury" if that over-used word is defined as floor to ceiling marble, gold and... More 

Helpful?
Thank marc b
CastelFragsburg, reception at Relais & Chateaux Hotel Castel Fragsburg, responded to this review

Dear marc b, Thank you so much for those kind words. It means the world to all of us that we could make your stay special. We always try our best to make our guest feel at home in our Castle and therefor it is especially nice to hear that you enjoyed our hospitality. We would love to welcome you... More 

New York
Level Contributor
3 reviews
Reviewed 28 July 2016

This hotel was fantastic, and I would recommend it to anyone, especially as a romantic getaway. Pros: Service was exceptional and genuine. Grounds are really, really gorgeous (it feels like a movie set). Food at restaurant was fantastic. Spa/yoga offerings are excellent and reasonably priced (the latter was a nice plus). I am an avid yoga student from NYC who... More 

Helpful?
Thank sguite
CastelFragsburg, reception at Relais & Chateaux Hotel Castel Fragsburg, responded to this review

Dear sguite, Thank you for taking the time to write this review. Thank you for your compliments about our restaurant and our yoga classes. We are very sorry that you did not get all the requested information from our front desk. Our team normally knows the area quite well. We hope to welcome you back here soon. Best regards Family... More 

Level Contributor
59 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 3 July 2016 via mobile

Exploring South Tirol and me checking some interesting hotels we looked for Fragsburg and were led a scaring ascent by our GPS which almost made us turn around as the road was extremely narrow. Luckily we went on and arrived safe. We were later informed of the actual quite easy way up. The reception was very friendly and we were... More 

Helpful?
1 Thank Bobfu
CastelFragsburg, Reception at Relais & Chateaux Hotel Castel Fragsburg, responded to this review

Dear Bobfu, Thank you very much for this amazing review. It is true that the Gps sends you on the wrong street, but just give us a call we are more than happy to give our guests the right instructions. Thank you also for all the nice compliments they are the best reward for the whole team. It is always... More 

Hong Kong, China
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 July 2016 via mobile

On a round trip of Suedtirol staying in fine hotels this place is by far the best. Friendly really helpful staff. Beautiful individual rooms. Excellent food with outstanding service. For me one of the very best hotel stays ever and I have been around the world. The location with view over Meran and the valley from the outside terrace where... More 

Helpful?
1 Thank Luxury6
CastelFragsburg, Reception at Relais & Chateaux Hotel Castel Fragsburg, responded to this review

Dear Luxury6, Thank you for taking the time to write this lovely review. We are glad that you think that the Fragsburg is a “fabulous perfect place”. It is a pleasure to hear that you enjoyed our hotel and our food. We hope to welcome you back here soon. Best regards Family Ortner & your Fragsburg team More 

Level Contributor
85 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 June 2016

We stayed overnight at this magical place, our rooms big and accomadting as was the bathroom, the bed was the best I have slept on in a long time. The staff are excellent and super friendly in all areas of the hotel, breakfast a treat with plenty of selection, sitting on the balcony looking at the spectacular view of the... More 

Helpful?
Thank Casino2470
CastelFragsburg, Reception at Relais & Chateaux Hotel Castel Fragsburg, responded to this review

Dear Casino2470, Thank you very much for your lovely review. We are glad that you liked your room and that you slept so well. Thank you also for the compliments about our staff and the restaurant. We hope to welcome you again soon here at the Fragsburg. Best regards Family Ortner & your Fragsburg team More 

Amsterdam, The Netherlands
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 May 2016

We had a very good time at this hotel. Three evenings we enjoyed the Michel star dinner and every time it was delicious. Good wines and very nice staff. The room was large and cozy. And the view was stunning, with Merano down in the valley and mountains with snowy peaks in the distance. The breakfast buffet was large with... More 

Helpful?
1 Thank Travel-Maurits
CastelFragsburg, Reception at Relais & Chateaux Hotel Castel Fragsburg, responded to this review

Dear Travel-Maurits, Thank you for the great review - we are happy that you enjoyed your stay in our hotel! Thank you also for all the compliments about the hotel and the restaurant. We hope to welcome you again here at Fragsburg! Your Fragsburg team More 

Italy
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 May 2016

The view, the rooms, the staff, the restaurant, the wine list- many things to discuss here and all of them rate absolutely outstanding. We had a wonderful visit last year and this year was even better. Merano is an amazing place to begin with and this restaurant and hotel are top even for Relais & Chateaux. Detour to come here.

Helpful?
Thank Travelsig
CastelFragsburg, Rezeption at Relais & Chateaux Hotel Castel Fragsburg, responded to this review

Dear Travelsig, thank you so much for your feedback. We are glad that you enjoyed your time with us. It is our pleasure to have you among our guests and we would be happy to see you soon again. All the best. Your Fragsburg Team More 

cary, north carolina
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 December 2015

We stayed at Castel Fragsburg for two nights in September and wished we had stayed longer. The property is beautiful and our room was rustically elegant. When we arrived it was pouring down rain, but cleared off. The pool cover was on, because of the rain and cool weather, but the staff was more than happy to remove the cover... More 

Helpful?
Thank Jayhawk1980
Bar Harbor, Maine
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 October 2015

This is our second short stay at the Fragsburg. We stayed in 2014 for 4 days and for 3 days just now, a gift from my wife. And again, leaving on Sunday we knew that we will be back. Worth the trip, worth the stay.

Helpful?
Thank scherte
Scotch Plains
Level Contributor
251 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 13 October 2015

Relais,and chateaux properties rarely disappoint- and this was no exception. The rooms are comfortable as are the linens and beds. The amenities are delightful and the views are well worth the trek up the winding mountain road. The spa offers a broad range of services that are fairly priced and the staff is charming and welcoming. They handle small details... More 

Helpful?
1 Thank IMB95

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
High above the valley of Merano – nestling against the sundrenched southern slopes of the mighty Dolomites and commanding spectacular sweeping views over one of Europe’s most enchanting landscapes: this is Castel Fragsburg, a fine 17th century Retreat of noble origins, now the smallest luxury hotel in the region. Castel Fragsburg is privately owned since 1955 by the Ortner family, who continue to give the hotel remarkable character reflecting the unspoilt, vast landscape of the Dolomites and the vineyards and orchards of South Tyrol. As a member of Relais & Châteaux the Castle Fragsburg follows the philosophy ‘a unique home for a unique stay’ and is part of their ‘collection of the world’s finest restaurants and hotels’. ... more   less 

Additional Information about Relais & Chateaux Hotel Castel Fragsburg

Address: Via Fragsburger Strasse, 3, 39012, Merano, Italy
Region: Italy > Trentino-Alto Adige > Province of South Tyrol > Merano
Price Range: $543 - $770 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Relais & Chateaux Hotel Castel Fragsburg 5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Castel Fragsburg Hotel
Hotel Style:
#3 Romantic Hotel in Merano
#4 Spa Hotel in Merano
#4 Luxury Hotel in Merano
#5 Family Hotel in Merano
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Questions & Answers

Here's what travellers have asked, with answers from Relais & Chateaux Hotel Castel Fragsburg staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room will have a view - some take a bit of a winding tour through the castel!”
 of 5 bubbles janeo830, 10 Oct 2016 | Read review
“All rooms are different and unique, this is an old castle!”
 of 5 bubbles 800davea, 27 Sep 2016 | Read review
“2nd floor facing the valley”
 of 5 bubbles ann2015959, 16 Aug 2016 | Read review
“Stayed in the Royal Suite - It was LOVELY!”
 of 5 bubbles Sooze1961, 12 Aug 2016 | Read review
“Book a room with private terrace and larger bathroom (deluxe suite).”
 of 5 bubbles Travelsig, 9 May 2016 | Read review
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