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San Marco 1459, 30124 Venice Italy
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Traveller (2097)
Room & Suite (1275)
Dining (308)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#71 of 411 hotels in Venice
Location
Cleanliness
Service
Value
Travellers' Choice
The five-star luxury BAUER PALAZZO is located in the heart of Venice, where Luxury rooms able to redefine and elevate the conception of the journey as a pleasure. A unique experience of its kind, where you can experiment true Venetian lifestyle. The view on the most enchanting foreshortenings of the city by a privileged location, combined with authentic Italian marbles, precious fabrics and inlaid furniture, give the true expression of Venice. 56 suites and 135 rooms: BAUER PALAZZO will meet the desires of every guest, by guaranteeing them the best comfort as possible and their privacy.
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Property amenities
Free internet
Fitness / spa changing rooms
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Rooftop terrace
24-hour security
Wifi
Paid wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Flatscreen TV
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Lagoon View
Languages Spoken
English, French, Spanish, German and 1 more
3254Reviews65Q+A100Room tips
Traveller rating
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flavia m wrote a review Sep 2022
1 contribution
We were in Venice in August 2022 for a few days attending the Biennale. We were quite touched that staff remembered us from previous visits. Upon our arrival, we were upgraded to the Presidential Suite, complete with his and hers bathrooms and closets, drawing room and master bedroom and private balcony. The prosecco on ice was awaiting our arrival and very welcome after a sweltering day. Throughout our three days, we were attended to by the friendliest, most attentive and courteous staff - from the lovely Valentina at reception to the breakfast and restaurant staff. We cannot wait to return following the three-year renovation period. Beautiful and warm memories!
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Date of stay: August 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bauer Palazzo, Servizi per gli ospiti/front office at Hotel Bauer Palazzo
Responded 5 days ago
Dear Mr N5125UUflaviam, We would like to thank you for your kind and extensive feedback regarding your stay at the Bauer Palazzo. We couldn't be more delighted to read that you were completely satisfied of all the different aspects of your experience, including our attentive service. Our Team is truly looking forward to welcoming you back to Venice in the next future. Warm regards, Giorgia - Guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chimata-no-kami wrote a review Aug 2022
New York City, New York193 contributions151 helpful votes
Hotel's Favourite
Did I mention the location? First, it is 2min to San Marco square, but in my view on the better side, just where the Grand Canal starts, because it is more central than the Zaccaria side and it has the open view on one side and Santa maria della salute on the other. Easy to get to Academia, go towards Rialto... Second, it is on the waterfront. They have the most stunning roof restaurant/bar in all of Venice. We were planning to dine there, but unfortunately the restaurant had very negative reviews, so we cancelled and opted to have drinks only. Breakfast is served right on the water, too, on the ground floor. Amazing! Third, for those who like to shop in the most expensive stores, this is in the middle of it. It is a grand hotel, slightly dated, but to me full of charm (when was the last time you had a real key to your room?). The service is impeccable. Water taxi straight from the lobby, and vaporetto just around the corner. What I loved the most was the price for a deluxe room on the top floor, which I somehow got on Orbitz for $350, breakfast included!
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Date of stay: August 2022
Value
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Room Tip: high floor with an external unobstructed view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Bauer Palazzo, Servizi per gli ospiti/front office at Hotel Bauer Palazzo
Responded 4 weeks ago
Dear Chimata-no-kami, thank you very much for sharing such a beautiful feedback with us. It is a real credit to read that you have enjoyed your experience at the Bauer Palazzo. We are striving to create memorable moments for every guests and to know that we have managed to deliver a world class service, yet very genuine and friendly in these hard times it is the best recognition we can receive. On behalf of the entire Team, we are truly looking forward to welcoming you back very soon. Most cordially, Valentina Costagli Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
momadyl wrote a review Sep 2022
Old Saybrook, CT20 contributions102 helpful votes
We went to Venice for our anniversary and were so excited to stay at the Bauer because of its location and other reviews. That said, I wish the other reviews mentioned how dated the rooms were. The good thing is that Venice is so amazing that we didn't spend much time in the room. Our room was not ready when we arrived, so we decided to grab lunch in the hotel restaurant. The food was delicious and service was wonderful, however we were charged a coperto of $30!!! We were used to paying a small coperto at restaurants, but $30 in the restaurant of the hotel where we were staying seemed quite steep. Most disappointing was that the roof top restaurant was closed all of the nights we were there. I wish they had informed us of that when we made the reservation. All in all we had a wonderful time, but would probably choose another hotel the next time we are in Venice.
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Date of stay: September 2022
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bauer Palazzo, Servizi per gli ospiti/front office at Hotel Bauer Palazzo
Responded 1 week ago
Dear Momadyl, thank you for sharing your feedback following your stay with us at Bauer Palazzo. We were delighted to read you enjoyed your stay and in particular our excellent location. We are very sorry that he was unable to book at 7 cielo during his stay, but in September Venice hosts the film festival and throughout the city there are many private events taking place in clubs and restaurants. We have taken into consideration also your remark regarding the restaurant prices; we truly appreciate our Guests’ comments and reviews. It is only through feedback such as yours that we are to maintain and indeed, where necessary, improve upon the service that we provide to our valued Guests. I hope this experience won’t affect your faith in Bauer Palazzo and we are all really looking forward to welcoming you back in the near future. Kind regards, Chiara - Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rubens Goelho wrote a review Sep 2022
New York City, New York5 contributions1 helpful vote
Amazing hotel, beautiful location, amazing breakfast and bars… specially rooftop. Sheets and bed wonderful. Maid service very helpful. Great bathtub for long tiring days of walking. Walk in closet. 2 doors so you don’t hear those in hallway. Room service over priced $26 for 2 dishes of ice cream. Could use more as far as Devore on outside front of hotel on the piazza part. Flowers plants or something. Doesn’t do this amazing hotel justice. Deffintley 5 start. Very historic feeling. Private boat taxis entrance.
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Bauer Palazzo, Servizi per gli ospiti/front office at Hotel Bauer Palazzo
Responded 1 week ago
Dear Goelhinho, thank you very much for sharing such a beautiful feedback with us. It is a real credit to read that you have enjoyed your experience at the Bauer Palazzo. We are striving to create memorable moments for every guests and to know that we have managed to deliver a world class service, yet very genuine and friendly in these hard times it is the best recognition we can receive. We would like to thank you also for your comments and reviews. It is only through feedback such as yours that we are to maintain and indeed, where necessary, improve upon the service that we provide to our valued Guests. On behalf of the entire Team, we are truly looking forward to welcoming you back very soon. Most cordially, Chiara - Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Meander45095969718 wrote a review Sep 2022
11 contributions2 helpful votes
Beautiful hotel and location was excellent. Easy arrival and easy departure. Staff was so helpful and the view from our room, the roof top bar and the restaurant are beautiful. So happy with our stay and our tours departures were real close. Also easy to get an antigen test right around the corner. Thank you for a lovely stay
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Be ready to get lost in Venice.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bauer Palazzo, Servizi per gli ospiti/front office at Hotel Bauer Palazzo
Responded 1 week ago
Dear Meander45095969718, We would like to thank you for your kind feedback regarding your stay at the Bauer Palazzo. We are truly pleased to read that you completely enjoyed your stay in every single detail. We are looking forward to welcoming you back to our property on the occasion of your next stay in Venice, to revive the same charming and timeless experience. Kind Regards, Andrei Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patrick wrote a review Sep 2022
4 contributions5 helpful votes
We have visited many 5-star hotels across the world, but unfortunately the Bauer Hotel in its current condition does not fit into this category anymore. It is well known that the Bauer Hotel is a “historical” hotel, and there is perhaps a charm to the concept of staying at a Hotel that was established in the late 19th century, but the current state of the Bauer is unacceptable for the 21st-century, discerning luxury-category traveler. Our arrival already marked a darkly ominous start to what would be a nightmare 3 day stay. Upon said arrival, we had to wait a good 5 minutes until staff was ready to check us in (already unacceptable in any 5-star hotel). During check-in we were told that they had “upgraded” us to an executive suite. Upon hearing this we were of course delighted (who doesn’t like a free upgrade?). We went to lunch with smiles on our faces (the room was still being made) - unaware of the horror that was to come. Upon arrival back in the hotel, the reception staff showed us our “executive suite”. Let me tell you, all the positive feelings I had of just arriving in Venice immediately left my body as I stepped inside of this “suite”. The room felt depressing. It was exceptionally dark, the bathroom was very small for a “executive suite”, the furniture seemed like it belonged into a repair shop for museum artifacts. The view was alright (partially overlooking the Grand candle), but there really was only one meaningful window in the entire room, so that wasn’t exactly adequate compensation. Moreover, the room was only semi-clean (hairs in the bathroom, stains in the carpet). Upon encountering this horror of a room, we decided we would refuse the so called “room upgrade” and request the room we had originally booked (a junior suite). Thankfully, the staff (after a bit of a discussion) gracefully allowed us to stay in the room we had actually booked. This room was certainly nicer (more windows, much larger bathroom, still a decent canal view). Unfortunately the furniture and interior design was still severely lacking. The toilet broke down during our stay, there was no key for the safe (you have to call down to the reception for this - why?), no complimentary water (only in the evening - again why?), no fruits, chocolate or any welcome letter to greet you, the TV was locked behind the cabinet (only in the evening after turn down do they open the cabinet and and allow you to use the TV apparently), poor quality of shampoo, body wash and conditioner, etc… To be fair, the water pressure of the shower was excellent and the beds were fine (hence 2/5 and not 1/5 for this review). Regarding the service, it seems a good number of the staff has lost the motivation to be friendly and welcoming to guests. The management was nowhere to be seen (not surprising given the state of the hotel and service). The concierge has zero pull to get you good restaurant reservations and they already have trouble booking water taxis in advance (it seems the Bauer Hotel has lost all the “soft power” it perhaps had some decades ago). We had a drink at the bar and it took 15 minutes for a waiter to ask us for the order (the people on the table next to us had to go to the bar directly so that they could even place their order). This is a long review so I will spare you any more of the headache-inducing details we had to witness during our stay here. During checkout we shared some of our issues with the reception staff and they told us the hotel will soon be closed for much-needed reservations. We felt like idiots booking the Bauer and expecting a solid 5-star experience. Perhaps the new management will be able to pull off a miracle renovation and restore this establishment to former glory (I wish them well). Certainly there will also be a “renovation” of the staff and in particular, management personnel. Until then stay at another of the other luxury establishments in Venice (hint: one of the recently renovated ones). Don’t make the same mistake we did!
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Bauer Palazzo, Servizi per gli ospiti/front office at Hotel Bauer Palazzo
Responded 2 weeks ago
Dear Patrick, thank you for sharing your detailed review on your experience at the Bauer. We are very sorry you left the hotel not being satisfied with your stay, above all wiht the first Suite we gave you, which is one of the most appreciated accommodation in all the hotel, thanks to the view on the Grand Canal you can enjoy form it and as you said it was given you as complimentary upgrade, as a gesture of goodwill. We are also thankful for reporting immediately that you di not like the room, as we could provide you a different accommodation closer to your preference. The fact the the Recepionist took some time to find another room is because we wanted to keep the complimnetary upgrade given, but the hotel was fully booked. We are also sorry if you experienced some discomfort with the service. Please, rest reassured that we will use your comment as a training point to improve. I can assure you that even if the Hotel is about to be closing for some renovation, as you mentioned, we truly believe that we are here to deliver a World Class Service to every single guest. Indeed the Hotel will be renovated soon, but this is only because the new owner company wants to modify some details. I can assure you that they will keep the Venetian spirit and mood we currently have and that our Guest truly love. Once again, we are sorry you did not leave satisfied and we thank you for your constructive review. Best personal regards, Valentina Costagli Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Larusso wrote a review Sep 2022
London, United Kingdom65 contributions82 helpful votes
The Hotel Bauer is a gem of a hotel, a stunning and legendary property, it's beautiful art deco interior is iconic. However, the time has come for a renovation - although I have seen few hotels that have aged as well as the Bauer. Compliments also to the team, from the GM down to every employee we engaged with, it was always a pleasant experience. Wishing all the staff and team the best of luck for the upcoming renovation and transition as we are looking forward to returning - provided we can still afford it when it's finished!
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Date of stay: May 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bauer Palazzo, Servizi per gli ospiti/front office at Hotel Bauer Palazzo
Responded 2 weeks ago
Dear Larusso, We would like to thank you for taking the time to share your beautiful feedback following your stay at the Bauer Palazzo. Your lovely words are a real credit for us, as we strive everyday to create memorable experience for our valued guests. We truly appreciate your comment regarding our attentive Staff: it makes us very proud, as the satisfaction of our geusts is our main goal. Thank you for your wishes for the future! We hope to have the privilege to welcome you back on the occasion of your next trip to Venice. Warm Regards, Angelica Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
elmfeld wrote a review Sep 2022
Emerson, New Jersey42 contributions35 helpful votes
Perfect hotel, rooms beautiful and modern. Amazing breakfasts ( free with your room) from 7-11 . Beautiful rooftop bar and restaurant. Service was amazing!! Restaurant Settimo Cinello on the roof has a wonderful tasting menu with wine…wonderful!!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bauer Palazzo, Servizi per gli ospiti/front office at Hotel Bauer Palazzo
Responded 3 weeks ago
Dear Elmfeld, thank you very much for sharing such a beautiful feedback with us. It is a real credit to read that you have enjoyed your experience at the Bauer Palazzo. We are striving to create memorable moments for every guests and to know that we have managed to deliver a world class service, yet very genuine and friendly in these hard times it is the best recognition we can receive. On behalf of the entire Team, we are truly looking forward to welcoming you back very soon. Most cordially, Valentina Costagli Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leanne P wrote a review Sep 2022
HENGOED2 contributions
Lovely hotel, amazing staff. received a complementary bottle of wine in my room as it was my birthday. The breakfast was out of this world and had everything you could think of including juice, bottles of bubbly, tea, coffee, cerial, toast, cold meats and cheeses, bacon, sausage, eggs, tomatoes, pastries, cakes, pancakes, fresh fruit.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bauer Palazzo, Servizi per gli ospiti/front office at Hotel Bauer Palazzo
Responded 4 weeks ago
Dear Leanne, We would like to thank you for your kind feedback regarding your stay at the Bauer Palazzo. We are truly pleased to read that you completely enjoyed your stay in every single detail, and we are looking forward to welcoming you back to our property on the occasion of your next stay in Venice, to revive the same charming and timeless experience. Kind Regards, Lucrezia-guest relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sonnyjumani wrote a review Aug 2022
Fort Lee, New Jersey3 contributions
Great location. Right off San Marco. Suggest you meet with Concierge as soon as you check in. We were a large group of 12 people in 5 rooms. With kids. The Concierge set us up with restaurants, day trips to Lido Beach and of course to Murano Burano. We had reservations at a "fancy" restaurant - he steered us away from that. Absolutely fantastic experience. Gave us umbrellas the one day it rained. Georgia at the Front Desk - we got her our check in was SMOOTH. She made it so easy.
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Date of stay: August 2022
Location
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bauer Palazzo, Servizi per gli ospiti/front office at Hotel Bauer Palazzo
Responded 4 weeks ago
Dear SonnyJumani, Thank you for sharing your feedback following your stay with us at the Bauer Palazzo. We were delighted to read you have enjoyed your time with us and you truly appreciated the service received by Giorgia and the Concierge Team. Your lovely words are a real credit for us, as we always strive to create memorable moments in our guest experience to provide the most unforgettable Venetian stay. We are truly looking forward to welcoming you back very soon. Best personal regards, Valentina Costagli Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$491 - US$1,057 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bauer hotel venice
FORMERLY KNOWN AS
Bauer Hotel
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceVeniceSan Marco
NUMBER OF ROOMS
191
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Frequently Asked Questions about Hotel Bauer Palazzo
Which popular attractions are close to Hotel Bauer Palazzo?
Nearby attractions include Doge's Palace (0.3 km), Piazza San Marco (0.3 km), and Basilica di San Marco (0.4 km).
What are some of the property amenities at Hotel Bauer Palazzo?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Bauer Palazzo?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Hotel Bauer Palazzo?
Conveniently located restaurants include Ai Do Leoni, Ristorante La Piazza, and 60/40.
Are there opportunities to exercise at Hotel Bauer Palazzo?
Yes, guests have access to locker rooms available in the fitness centre during their stay.
Does Hotel Bauer Palazzo have airport transportation?
Yes, Hotel Bauer Palazzo offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Bauer Palazzo?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Bauer Palazzo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Bauer Palazzo?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Hotel Bauer Palazzo?
Many travellers enjoy visiting Doge's Palace (0.3 km), Ca' Zenobio degli Armeni (1.2 km), and Scuola Grande di San Rocco (0.9 km).