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Maison Venezia UNA Esperienze

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Ruga Dei do Pozzi Cannaregio 4173, 30121 Venice Italy
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Traveller (644)
Room & Suite (740)
Dining (77)
What is Travellers’ Choice?
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What you can expect during your stay
  • Individually wrapped toiletries
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#68 of 411 hotels in Venice
Location
Cleanliness
Service
Value
Travellers' Choice
Maison Venezia | UNA Esperienze, precious pearl in the Lagoon, is a luxurious hotel located in the historical and lively Cannaregio district, close to the most important tourist sites. The prestigious building has been restored to the ancient grandeur in the classic Venetian style and features 28 gorgeous rooms and a rich American Bar.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Wifi
Bar / lounge
Breakfast buffet
Special diet menus
Newspaper
Non-smoking hotel
Shared lounge / TV area
Express check-in / check-out
Dry cleaning
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Residential Neighbourhood
Languages Spoken
English, French, Spanish, German and 1 more
1479Reviews44Q+A100Room tips
Traveller rating
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Robert P wrote a review Sep 2022
Orleans22 contributions20 helpful votes
Five star review because of location, friendly and professional staff and a excellent breakfast. If you have a chance to take arrive by water taxi it is a unique experience to arrive by boat at the base of the hotel. The hotel is about 10 minutes from the Rialto bridge and market and around 20 minutes from St-Marco square. Once you understand how to navigate the street it is easy to get around.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alssandra Martina, Other at Maison Venezia UNA Esperienze
Responded 1 week ago
Dear Robert, Thank you for taking some of your valuable time to share your feedback with the Tripadvisor community about your stay at Maison Venezia. We are all truly delighted to hear that you have loved your time with us. Your wonderful experience here is exactly what we aspire to deliver. At Maison Venezia, we are committed to exceeding our guest’s expectations and your suggestions motivate us to improve the service delivered by our staff. We believe it is the small details which make a crucial difference and help us create memorable moments for our valued guests. Our team is our greatest strength and your appreciation will encourage them to do even better. Thus, thank you for your special mention about the attention and the sympathy they spread during your stay. The team and I look forward to welcoming you back again in the not too distant future. In the meantime, we remain, Sincerely yours Alessandra Martina Direttore Maison Venezia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ridley2015 wrote a review Sep 2022
Horsham, United Kingdom61 contributions90 helpful votes
This is a beautiful hotel, less than five minute's walk from Rialto bridge and the main thoroughfare through Cannaregio. It is situated in a quiet canal side area. We were initially disappointed with our room allocation and could not be moved to a suitable room until the next day. This did disrupt the start of our stay here. Eventually, we were able to move to a room which had a canal view and a large bathroom on the same floor. This room was beautifully appointed with a large bed, plenty of storage and quiet. The hotel only serves breakfast each morning, which is very nice but limited. It does offer additional items which can be ordered for a supplement. The waiting staff were very helpful and attentive.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alssandra Martina, Other at Maison Venezia UNA Esperienze
Responded 2 weeks ago
Dear Ridley2015, thank you for your lovely detailed review. Being high season period and almost fully booked everyday, we are sorry if we were not able to accomodate you the same date of your arrival. We are glad you were completely satisfied with the next day new accomodation. I have passed on your kind words to the entire team who was delighted to make your stay an enjoyable one. Needless to say we all look forward to welcoming you back whenever you are next in Venice. With kind regards, Alessandra Martina Direttore Maison Venezia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KarenM003 wrote a review Sep 2022
Philadelphia, Pennsylvania46 contributions54 helpful votes
Quiet and off the beaten track! What a treasure of a hotel! The staff couldn’t have been more helpful. The rooms looked like something from a 14th century castle! I would highly recommend this property. After a very crowded day it was always nice to come down the alley to a quiet retreat but also very great location!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alssandra Martina, Other at Maison Venezia UNA Esperienze
Responded 2 weeks ago
Dear KarenM003, Thank you for your charming review. It was an enormous pleasure to welcome you at Maison Venezia. Our attention and dedication to providing excellent service is genuine and it’s always wonderful to have that acknowledged. I am thrilled that you left with fond memories and hope they shall remain with you for many years more, and hopefully bring you back to stay again in the future. Best Regards Alessandra Martina Direttore Maison Venezia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PompeyPoseur wrote a review Aug 2022
Melbourne, Australia82 contributions9 helpful votes
The room was delightful; the staff couldn't be more helpful - a minor bathroom issue was fixed immediately. Breakfast was superb and the complimentary afternoon tea a very pleasant surprise. Two issues to prevent a 5* rating: - Wi-fi was, at best, variable. - The shower, which I measured by hand to be a maximum of 600 by 600mm, was too small for the average-sized adult, it was awkward to wash without continually knocking open the sliding doors. As I say, minor issues only. Overall, a very enjoyable and pleasant stay.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alssandra Martina, Other at Maison Venezia UNA Esperienze
Responded 23 Aug 2022
Dear PompeyPoser, Thank you very much for your lovely review about your recent stay with us. We are proud that you enjoyed our friendly staff, the complimentary tea time and the quality of the breakfast. We know that Venice is a privilege and a responsibility and nothing is too much trouble when we take care of our guests! It is important for us to be able to follow our guest from their arrival to departure and sometimes it is an exciting challenge! We will be pleased to welcome you once again and assign you a room with larger bathroom. We wish you the best. Alessandra Martina Direttore Maison Venezia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1980princess wrote a review Jul 2022
3 contributions3 helpful votes
I loved so much my stay here, l came with a friend for the weekend. The hotel is amazing, walking distance from rialto bridge and san marco square. The hotel is in typical venician style, the room was confortable too...the staff was so friendly and helpful to make our stay special( it was my friend's 40) and gave us so much advice on where to go and what to do. Thank you so much, I will definetely come back here in the future, perfect spot! Ciao and see you again... x
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alssandra Martina, Other at Maison Venezia UNA Esperienze
Responded 2 Aug 2022
Dear 1980princess, Thank you so much for your 'Very Special' and delightful review following your recent stay with us. . We are so lucky with our location and I'm glad this suited your needs. We are thrilled you found our facilities and service to your liking and we are delighted you would choose to stay with us again in the future. We really look forward to seeing you again. Best regards Alessandra Martina Direttore Maison Venezia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PaddyBrentwood_Essex wrote a review May 2022
Brentwood, Essex84 contributions46 helpful votes
Our children booked this hotel for my husbands 60th birthday, should have been here in 2020, definitely worth the wait, our room was not in the main building, it’s literally a 10 second walk from the main entrance, the room was small but was comfortable and quiet. Bathrobes and slippers provided, lovely bed, even a complimentary half bottle of Prosecco, there is also a kettle and selection of teas and coffee. Breakfast was really good, the pastries were so fresh and the staff are really nice. They have complimentary tea, coffee and cakes served in the breakfast room from 3pm. The hotel is situated in a very quiet area but a two minute walk and you are in a busy part, also only a five minute walk to the water bus area. Planning to come back in 2024 and I will definitely come back and stay at this hotel!
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alssandra Martina, Other at Maison Venezia UNA Esperienze
Responded 18 May 2022
Dear Paddy, I am delighted that you had an enjoyable experience and it give me great pleasure to ready your kind words on our attentive and welcoming team, our well-appointed rooms, and our central location. We pride ourselves on our attention to detail here at Maison Venezia, so it thrills me to read your comments about the little touches that we have dotted around the hotel itself. I hope we have the pleasure of welcoming you back to your Venice ‘home’ very soon again. Best regards Alessandra Martina Direttore Maison Venezia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter S wrote a review Apr 2022
San Diego, California309 contributions348 helpful votes
I stayed 3 nights here in a junior suite with my son and granddaughter. We were in room 501, a ground floor room directly across from the breakfast room, but very quiet. The room would have been quite spacious but for the sofa bed I used. The staff was especially helpful and friendly. Breakfast was quite good. The hotel is a bit out of the way, a short way off the main route from the train to San Marco, but that also makes it very quiet. The vaporetto stop to Murano is a short walk away & the Rialto only a few minutes walk. There are no restaurants in the immediate area but several only a short walk away. This a great base for exploring that’s a bit away from the hectic pace of San Marco.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alssandra Martina, Other at Maison Venezia UNA Esperienze
Responded 28 Apr 2022
Dear Pksolecki, Thank you for taking your time to share your feedback with all the TripAdvisor community! Thank you very much for your fantastic review! We are at our best when we read that we were able to offer a warm and great service to our guests. Thanks for your enthusiasm and optimism! We are so happy and proud to read that we were able to meet all your expectations during your stay in Venice . Thank you for complementing our beautiful location, our elegant rooms and our staff. We are pleased we were able to make your stay in Venice a memorable success! We hope to have the pleasure of greeting you again, Best regards Alessandra Martina Direttore Maison Venezia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
692jamiey wrote a review Apr 2022
Partridge Green2 contributions
We stayed here for a long weekend in March. Staff were superb and very friendly. Particular mention for Nedar’s excellent service and help plus the friendly breakfast team Cristina and Myrta We booked the suite which was huge with small balcony overlooking a canal - easy walk to all sightseeing areas Definitely recommend Jamie and Tammy
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alssandra Martina, Other at Maison Venezia UNA Esperienze
Responded 8 Apr 2022
Dear Jamie, thank you for taking the time to share the feedback of your experience here at Maison Venezia. We are glad you enjoyed our welcoming staff you defined "superb and very friendly". We are glad you appreciated our spectacular Suite with the small balcony on Rio Priuli as well as our strategic position . We look forward to welcoming you soon. Best regards Alessadra Martina Direttore Maison Venezia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Annalisa 71 wrote a review Feb 2022
6 contributions2 helpful votes
We have slept at Maison Venezia for one night. Everything was just perfect! The hotel is close to Rialto, very conveniently located. We have been warmly welcomed by the receptionist who is a concierge too: she gave us all the useful advice to go around. The room is spacious, silent, cosy, warm and well decorated as the hotel has been recently refurbished. The breakfast is lavish, fresh produce. Everything you may want is there. I strongly recommend this hotel, it has made our experience in this stunning town even better!!
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alssandra Martina, Other at Maison Venezia UNA Esperienze
Responded 12 Mar 2022
Dear Annalyza, thank you for the marvellous review and for sharing your experience in Tripadvisor. We are glad you were satisfied with all the services offered so as to define "everything perfect". Our team work so hard every day to grant a marvellous stay to all our guests. We are glad you enjoyed your experience in full. Looking forward the pleasure to welcoming you during another occasion, please have our Best regards Alessandra Martina Direttore Maison Venezia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Irina P wrote a review Aug 2021
Lugano, Switzerland7 contributions3 helpful votes
During my summer vacation I appreciated a lot the service and it's fantatsic position. The personal was very helpful, always available, simpatic and very well organized. I had a very nice experience and will be back with pleasure. I would recommend this Hotel with pleasure.
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Date of stay: August 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alssandra Martina, Other at Maison Venezia UNA Esperienze
Responded 1 Sep 2021
Dear Irina, Thank you for taking the time to review our hotel in TripAdvisor. We are delighted to hear that you had such an enjoyable experience with us and enjoyed our lovely the location. We appreciate your kind words regarding our staff and service. We look forward to welcoming you back soon. Best regards Alessandra Martina Direttore Maison Venezia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$140 - US$291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
una hotel venice
FORMERLY KNOWN AS
Maison Venezia
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceVeniceCannaregio
NUMBER OF ROOMS
28
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Frequently Asked Questions about Maison Venezia UNA Esperienze
Which popular attractions are close to Maison Venezia UNA Esperienze?
Nearby attractions include Canal Grande (0.5 km), Ponte di Rialto (0.4 km), and Gioielleria Eredi Jovon (0.4 km).
What are some of the property amenities at Maison Venezia UNA Esperienze?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Maison Venezia UNA Esperienze?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Maison Venezia UNA Esperienze?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Maison Venezia UNA Esperienze?
Yes, parking is available to guests.
What are some restaurants close to Maison Venezia UNA Esperienze?
Conveniently located restaurants include I' Bacaro De' Bischeri, Al Grill, and Hostaria Bacanera.
Are pets allowed at Maison Venezia UNA Esperienze?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Maison Venezia UNA Esperienze?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Maison Venezia UNA Esperienze?
Many travellers enjoy visiting Doge's Palace (0.9 km), Ca' Zenobio degli Armeni (1.6 km), and Scuola Grande di San Rocco (1.0 km).
Does Maison Venezia UNA Esperienze have any great views?
Yes, guests often enjoy the river view available here.