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We felt quite pampered during our stay at the Palace Hotel. While I’d booked a standard room we were given a suite, with no fanfare and no extra charge; I suspect one of our adult children had let them know we were celebrating our anniversary!...More
4 of us stayed 2 nights ... The rooms are in desperate need of total refurbishment ( ie.. ) wallpaper stained /carpet also badly stained and worn . Very tired furniture, back to the 70's . Only one pillow per persons ,no shower curtains ,no...More
Thank mag s
Response from Francesca B, Direttore at Palace HotelResponded 5 days ago
Kind Mag, thank you very much for reviewing the Palace Hotel in Bari. I'm very surprised in reading what you say about your stay with us: we have been renovating all our rooms, as you have already read. I didn't hear any complaint about the...More
The hotel is centrally located and about 25 min ride from the airport. Rooms were very clean but unfortunately the front desk staff plus waiters were generally not very friendly. The breakfast was challenging because often no cups available and food not replaced when empty....More
Thank Dr. Michael B
Response from Francesca B, Direttore at Palace HotelResponded 3 weeks ago
Kind Michael, thank you so much for reviewing our hotel. I'm very glad to read that you appreciated our room even if not everything was perfect. We'll try to improve our kindness at the front office and our breakfast service in the morning. Best regards.
Stayed one night 11th May.
hotel is ideally located for old and new town
Staff at reception are very helpful
Rooms are clean and cheerful
Breakfast was very good --- great selection. HOWEVER -- I asked for a banana and was told they did not...More
We spent 3 nights in Bari, as a base to explore the region of Puglia. We chose the Palace, because it was in a city neighborhood. We liked the neighborhood which seemed very safe and attractive, near restaurants and shops. The hotel itself was very...More
Response from Francesca B | Property representative |
Dear Jackie, not all our rooms have tea/coffee facilities. Only our junior suites and suites. However, you can have a coffee or a cup of tea in our lobby by only asking our receptionists. You can also have a cup of tea or a... More
Dear Jackie, not all our rooms have tea/coffee facilities. Only our junior suites and suites. However, you can have a coffee or a cup of tea in our lobby by only asking our receptionists. You can also have a cup of tea or a coffee in our Palace Cafè, the bar of the hotel on the ground floor. Best regards.