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Hotel Italia

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Traveller (120)
Room & Suite (175)
Dining (35)
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Overview
  • Excellent18%
  • Very good48%
  • Average24%
  • Poor7%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Family Rooms
Bar/Lounge
Concierge
3 Star Hotel
All hotel details
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Reviews (606)
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Traveller rating
33
62
25
8
2
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LanguageEnglish
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33
62
25
8
2
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All reviewseasy walking distancestayed at this hotel for nightspedestrian zoneroom was cleanroom keyair conditioningexcellent locationtrain and buscleaned every daysingle roomspoke englishrecommend this hotelcity centrestar hotelmarina areaexcellent stayold city
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1 - 5 of 130 reviews
Reviewed today

The rooms were not fancy but were clean and functional. Staff very friendly and accommodating. Great breakfast buffet. Right in downtown area - close to shopping and restaurants. Staff even arranged transportation to and from airport.

Review collected in partnership with this hotel
Thank delladyck
Reviewed 28 February 2018

First Impressions count. Wasn't a good check in. Most unwelcoming receptionist I have ever come across. Other receptionists, however, were very helpful esp Clara. Not reserved the room I paid for. Tiny rooms, oddly shaped. Toilet items not replenished. Breakfast,..cold and poor selection. No hot...More

Thank scotdoc2015
Response from Hotel I, Responsabile relazioni pubbliche at Hotel ItaliaResponded 3 weeks ago

Dear scotdoc2015, Thank you very much for your honest feedback. We took on board your comments and will make sure we will act accordingly in the future.

Reviewed 3 January 2018

This is three stars hotel. Do not expect too much. It has very good location, spacious bedrooms and bathrooms and good breakfast. We would like to recommend this accommodation. Gym is very good . It is not very big but it is has good equipment.

Thank Zoran60
Response from Hotel I, Responsabile relazioni pubbliche at Hotel ItaliaResponded 6 February 2018

Dear Zoran60, Thank you for choosing to stay at our hotel and thank you for leaving your review following your visit. We are delighted to hear that you had enjoyed your stay. We are looking forward to welcoming you back soon

Reviewed 19 December 2017

Second time I've stayed at Hotel Italia. The basics are good, but the reception staff are unfriendly, almost arrogant (I suspect it's because they're forced to speak English). Cleaning personnel were great though. The wifi was very slow. And they were renovating a room across...More

Review collected in partnership with this hotel
Thank marietv395
Response from Hotel I, Responsabile relazioni pubbliche at Hotel ItaliaResponded 6 February 2018

Dear marietv395, we take seriously all Guest feedback and we are concerned to know that there have been a few aspects of your stay with which you were not completely satisfied. Please accept our apologies as this is not the level of standards we aim...More

Reviewed 26 November 2017

The biggest advantage of staying in this hotel is the location. Its centrally located and close to the railway station (less than 5 mins by walk). The reception staff was very helpful and spoke English. The rooms were clean. I'm rating it average as there...More

Thank Sagira J
Response from Hotel I, Responsabile relazioni pubbliche at Hotel ItaliaResponded 15 December 2017

Dear Sagira, Thank you on your review and on pointing out issues which have influenced your overall impression of your stay with us. We hope to have an opportunity to show ourselves in a better light on some other future occasion.

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Concierge
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Details
Price range
US$83 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$83 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (120)
Room & Suite (175)
Dining (35)
Pool & Beach (5)
Amenities (13)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Away from street, too noisy If disabled and travelling with heavy luggage, even with lift present, need to..."
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"Some rooms have small balconies which are great for a glass of wine."
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"Get a balcony if you can"
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"what's this question??"
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