The best things were: Great breakfast with fresh croissants, including chocolate (I had to have more than one!), jams and wonderful freshly-brewed coffee and cappuccino, mostly great service; potatoes gnocchi for dinner were delicious; good big bed; big bathtub; decent gym; decent swimming pool. The staff were mostly wonderful except one waiter that confused himself with a hot actor. No, I did not want you, and a woman in the front desk with long black hair that snapped at one point that they are not a travel service when I asked about things to do. No pamphlets about things to do The manager was decent, finding me a rent-a-car place. After I lost my flight since KLM decided to close the gates to a connecting flight early, she REFUSED to refund the first night. Bad customer service The worse things are: The outer architecture is atrocious. The location is horrendous. Only taxicab drivers could find it. Even with GPS on days I rented cars, I couldn't find it. I would drive in circles. It is located between two exits, meters away form the highway.One day, a nice Italian man who barely spoke English and who was walking his dog, looked at his cell phone to help me with directions. He saw how hard it was, took his dog home and drove ahead of me so I can get there. (And this is in spite of my GPS.) The long black-haired lady was not at all empathetic on the phone when I called to ask for directions and, if I recall, when I arrive.d. I did curse at her, perhaps in Greek one night. Who could blame me? Gosh …
We stayed at this hotel for three nights during our visit to Sardinia beaches. The main reason we chose the hotel was because I had some reward nights at my IHG Rewards program. We were welcomed with a huge smile. The staff absolutely did their best to accommodate us. The rooms are well equipped and has all the necessities. We were so happy that the mini bar was filled with complimentary soft drinks but we were unsure whether they were complimentary or not (end result: they were). Welcome: We arrived around 11:30 a.m. The staff noticed that I'm holding platinum status and they went above and beyond to make it a memorable welcome. We were offered welcome drinks and a room upgrade in recognition of the status. We walked to our room talking how lovely the staff were. The room: The hotel is not a new one. However, it is obvious that the staff are doing their best to keep it at the best condition that it can be. The room was nicely prepared with plenty of amenities and the bed was comfortable. The only problem with the room was the air-conditioning. While the air-conditioning worked nicely, it was a bit noisy when working and it kept stopping in the middle of the night causing us to wake up in sweat. Apart from this hick-up, we really enjoyed our large comfortable room. Location: Our goal in this trip was to visit a different beach in the area with our rental car. The hotel served perfectly for that with parking available in front of the hotel and the location being outside the city (making it easier to go where we want to go). However, without a rental car, the hotel is outside the city and it didn't seem easy to go to Cagliari city centre. The hotel receives a lot of tour groups for this reason. Restaurant: We had breakfasts and 1 dinner here. The staff is friendly and helpful. The breakfast is quite rich and we found everything we would need for breakfast in the buffet. We didn't order hot breakfast since the process wasn't clear but I guess that was an option too. They offer barista made coffee which is a huge plus. The dinner meals that we ordered were not impressive but it was a nice and easy option for a quick dinner for hotel guests. Overall: We had a great stay. The hotel is not centrally located but if you are driving around, it is a great option. The hotel seemed a bit old but still nicely managed and offers a comfortable stay overall.…
The Hotel is OK even if its location is indeed "in the middle of nowhere". Staff is friendly, rooms and bed comfortable, restaurant OK The windows of the rooms might benefit from being cleaned, from time to time (see pic from room 201).
Catastrophic & disgusting The location of the hotel is in the middle of nowhere, walking into town takes over an hour past industry and brothels. We left early as the mattress and fridge were mouldy. The breakfast was also a nuisance, some of the food was inedible. At first the colleague at the reception was understanding when we showed him the photos. During the phone call after the trip, the staff took liberties with me and claimed the stains on the mattress were period blood from my girlfriend. Absolute cheek, never again. This place should be sued!
Great and very friendly staff! My husband, my sister in law and I liked our short stay very, very much! We arrived after 10pm and we still were able to get something warm to eat. Also, breakfast with sig.ra Rita was fantastic! Thank you very much!
The hotel is ok, pretty clean. The heating in the room wasn't working, we were told it's the same throughout the hotel. It was very cold in the room, worse than outside. Bed would have been comfortable if it wasn't made of 2 small ones pushed together, there was still a large gap in the middle. Wi fi was unusable throughout the hotel. Only in the lobby it was enough to check an email. It's close to the airport, but nothing else close by. Restaurant had great food, although the flies were present every time.
We stayed here for one night immediately after arriving in Sardinia from traveling nearly 15 hours and awake over 24! I have no complaints at all. Check in was easy. Onsite fairly secure parking. We had dinner and breakfast at the hotel. Dinner was good. Breakfast, typical hotel breakfast but also very decent. The room was spacious, bed nice, and everything was clean. I would stay here again.
Whilst this hotel is clean and the rooms of a nice size it’s so far out of town that it is very inconvenient . We caught a taxi into the city for dinner and when we had finished do you think we could get a taxi . No waited about 45 mins that was even asking the police to help us . Spoilt the night . Stay somewhere closer to the city !! And to make matters worse on our second night here the restaurant was booked out !!!!!!! So we had to go into the city again ... Don’t even think of this hotel .
The property is a bit in An odd location however for day trips perfect. As I mentioned before staff is great and very helpful. Rooms clean The property itself needs some tender loving care. But overall good.
Only spending 1 night here but the hotel is great. Convenient for the town centre for this evening yet also near to the airport tomorrow. Rooms clean, snacks available pool unexpectedly nice. Well done team