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We arrived at our hotel late on our first night - it was after 9pm. We checked in and the first thing that greeted us upon arrival to the room was the smell of cigarette smoke. We'd requested a non smoking room and were in...More
Very nice spacious room ,comfortable and clean , good bathroom. Staff very helpful. Great view of Mt Etna from our room. Wifi fast, facilities good . Large buffet breakfast. Staff stored our luggage safely until check in time as we arrived early.More
1 Thank jsoliviac
Response from gsapienza, General Manager at Mercure Catania ExcelsiorResponded 2 weeks ago
desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Mercure Catania Excelsior. Grazie per avere...More
Stayed here and absolutely loved it. Staff went out of their way to help on several occasions.
Rooms very big and well appointed. It is a traditional city "grand" hotel. Everything is classy.
Away from the hustle and bustle of Central Catania. Its perhaps a...More
Response from gsapienza, General Manager at Mercure Catania ExcelsiorResponded 3 weeks ago
We received your comments and thank you first of all for having dedicated some of your precious time to write your impressions regarding your stay at the Mercure Catania Excelsior
The judgment you have expressed and for us is crucial to be able...More
Clean hotel with good standard and good hotel service Airport bus stop on the other side of the square facing the hotel entrance
Good and versatile breakfast
Nice and friendly staff.
Little brownish hotel and room environment, could be modernized. Otherwise good choiceMore
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Thank S A
Response from gsapienza, General Manager at Mercure Catania ExcelsiorResponded 26 June 2017
Abbiamo ricevuto i suoi commenti e La ringraziamo molto innanzitutto per avere dedicato parte del suo prezioso tempo...More
Room a bit old and dark but overall not bad. Nice lobby. Good breakfast buffet. Staff friendly. Good wifi connection. About 20 mins walk to the center. Farmers market opposite every sunday. Bar area quite nice looking with comfortable chairs. Drinks expensive and food too...More
Response from gsapienza, General Manager at Mercure Catania ExcelsiorResponded 23 June 2017
Dear Guest Smallfac
we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes.
US$97 - US$187 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#4 Green Hotel in Catania
#12 Luxury Hotel in Catania
#14 Business Hotel in Catania
Non-Smoking Rooms ,
Number of rooms
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Just stayed here and have on a number of occasions. Parking on the street is near impossible and if you do, dont expect to come back and find your car without a dent or scratch. The parking square out the front of the... More
Just stayed here and have on a number of occasions. Parking on the street is near impossible and if you do, dont expect to come back and find your car without a dent or scratch. The parking square out the front of the hotel fills up very fast. From about 7am until dark, finding a free park is luck.
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"Traffic noise can be heard in the rooms facing the square and the main street"