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Mercure Catania Excelsior

AMOMAUS$87*
View Deal
#17 of 50 Hotels in Catania
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$146*
US$87*
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US$120*
US$120*
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Mercure Catania Excelsior
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859 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Catania Excelsior
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Showing 199: English reviews
Sao Paulo, SP
Reviewed 6 November 2016

Very nice and confortable hotel, centrally located in the center of Catania. Great food and wines...very pleasant ambience. Staff very professional and ready to attend ones demand. Great shopping area within walking distance

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Helpful?
Thank Afonso B
gsapienza, General Manager at Mercure Catania Excelsior, responded to this review
Google Translation

Egregio Sig. alfonso, desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Mercure Catania Excelsior. E’ con...

Hong Kong
Reviewed 19 October 2016

Stayed with my wife and kids for one night in the Mercure Excelsior in Catania. The location of the hotel is great, right in the middle of the city, with most of the sights at walking distance. We arrived late at night so it was great we could park our car under the hotel free of charge. The rooms were...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Arcee72
gsapienza, General Manager at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. we thank you for having chosen our hotel for your recent stay in Catania. We are very happy...

Delray Beach, Florida
Reviewed 5 October 2016

Stayed here as part of a tour package. The Room was large and comfortable. The staff was friendly and helpful. Bathroom, A/C, and internet all worked fine. The included breakfast had ample selections to choose from. Location is good - central to sites and attractions. The hotel is a little run down, but if you are just looking for a...

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Helpful?
2Thank Rob P
gsapienza, General Manager at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very...

Birmingham, United Kingdom
Reviewed 2 October 2016

One looks out over the magnificent Mount Etna, one is close to the bars and bustle of the city, one sees the lovely market in the square, and one sees the potential. But this hotel is disappointing. Other than 1 or 2 members of staff, there is little concept of service - indifference, disinterest, arrogance is more likely. The best...

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Helpful?
Thank Duncan C
gsapienza, General Manager at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very...

Reviewed 27 September 2016 via mobile

Once grand now old and tired. Meets the bare necessities. Run down like most of Catania seems to be. Group check in was efficient and fast. This hotel is caters to coach tours and military personnel. Nice lobby and bar area. We stayed there as part of a Jolly Tour of Sicily which was great, in part thanks to Franco...

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Helpful?
Thank Norm B
gsapienza, General Manager at Mercure Catania Excelsior, responded to this review

Dear Mrs Norma, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen together to your coach group our hotel for your recent stay in Catania. We are...

Villefranche-sur-Mer, France
Reviewed 26 September 2016 via mobile

Good location as its walking distance to most tourist attractions. It's an old building with character and big rooms. The king size bed was 2 singles pushed together and therefore was not comfortable. The breakfast was unbearable....... Feeding time at the zoo...... There were 2 tour buses of people lined up and they all hoarded the breakfast like they hadn't...

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Helpful?
Thank Lisa_Renee_Compain
gsapienza, General Manager at Mercure Catania Excelsior, responded to this review

Dear Mrs Compain we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very sorry to know we...

Reviewed 19 September 2016

For a 4 star hotel this was very disappointing. It was a very noisy area with sirens, horns and car alarms going all through the night, homeless people sleeping on the doorstep who approach you for money every time you leave the hotel. A good 30 minute walk from central areas on town through noisy, dirty and smelly streets. Beach...

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Helpful?
1Thank Katy C
gsapienza, General Manager at Mercure Catania Excelsior, responded to this review

Dear Mrs Katy we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very sorry to know we...

Royal Tunbridge Wells, United Kingdom
Reviewed 17 September 2016

The hotel was in the old Italian style with an antique marble foyer and thirties style bar. It felt comfortable and our room was a good size and furnished well. We had a balcony overlooking the square -- which was a bit noisy (but it is in the middle of the city) and from which you could see Mount Etna....

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Helpful?
Thank Susanna C
gsapienza, General Manager at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very...

Perth, Australia
Reviewed 10 September 2016

Hotel was very nice & facility were excellent but again this hotel could do with renovation as wall paper coming off walls & curtain torn. Breakfast excellent good variety Would stay again but would prefer something a little more central

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Helpful?
Thank Ross1945
gsapienza, General Manager at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us, both to be able to grow and as exhortation to do our best and celebrate our successes. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very...

Bedworth
Reviewed 6 September 2016

Could be so much better, let down by lots of little things. We had balcony room, which was great for relaxing on, but had to carry heavy chairs outside to sit on. Noise from the square is constant. The room was beautifully decorated, but the bathroom was tired. House keeping did not replace anything we used. Had to call for...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Gaz-Lyn171
gsapienza, General Manager at Mercure Catania Excelsior, responded to this review

Dear Guest, we received your comments and we thank you very much for your time dedicated to write your impressions, which are basic for us to be able to grow and as exhortation to do our best. Moreover, we thank you for having chosen our hotel for your recent stay in Catania. We are very sorry to know we haven’t...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A PRESTIGIOUS FOUR-STAR HOTEL SITUATED IN THE CITY CENTRE. Welcome to the Grand Hotel Excelsior Catania, a prestigious four-star hotel in Sicily's beautiful second city which lies in the shadow of Mount Etna. Black volcanic rock and white limestone have given Catania its own striking visual aspect, which makes it an ideal tourist destination. Our hotel is also well-adapted to meet the needs of business travellers. ... more   less 

Additional Information about Mercure Catania Excelsior

Address: Piazza Giovanni Verga 39, 95129 Catania, Sicily, Italy
Region: Italy > Sicily > Province of Catania > Catania
Price Range: $119 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Catania Excelsior 4*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Priceline, ACCOR, getaroom.com, TripOnline SA and HotelQuickly so you can book your Mercure Catania Excelsior reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excelsior Grand Catania
Hotel Excelsior Grand
Mercure Catania Excelsior Sicily
Hotel Style:
#3 Green Hotel in Catania
#13 Luxury Hotel in Catania
#14 Business Hotel in Catania
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Catania Excelsior staff and other travellers.
9 questions
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Norwich, United Kingdom
2 months ago
Mosta, null, Malta

See all questions (9)

Questions? Get answers from Mercure Catania Excelsior staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with view of Mt Etna”
WorldTraveller110412, 26 Mar 2017 | Read review
“Suites have great views”
760duncanc, 2 Oct 2016 | Read review
“Try to get a room with a balcony and Etna view.”
SusannaC760, 17 Sep 2016 | Read review
“Rooms with view of Etna on front of hotel. Roads are cleaned for approx 1 hour every morning at 4.30am.”
cynthiahowlett55, 15 Aug 2016 | Read review
“rooms on the corner”
540kristijant, 27 Jul 2016 | Read review
5 of 5
AMOMA
US$87* /night
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Booking.comUS$120
Expedia.comUS$120
HotelQuicklyUS$146
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Prices are for 1 room, 2 adults
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