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UNA Hotel Palace

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Traveller (718)
Room & Suite (266)
Dining (184)
Overview
  • Excellent57%
  • Very good35%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooftop bar”(73 reviews)
“executive room”(32 reviews)
“roof restaurant”(16 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,880)
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821 results
Traveller rating
464
280
59
12
6
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Time of year
LanguageEnglish
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464
280
59
12
6
Show reviews that mention
All reviewsrooftop barexecutive roomroof restaurantvia etneamount etnasicilian breakfastthe main streetan upgradetwo floorscentral locationper daytop floorwould highly recommend this hotellovely hotelreception staffexcellent locationarancini
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1 - 5 of 821 reviews
Reviewed 3 days ago

The hotel is centrally located, within walking distance of nice restaurants. The view from the top floor restaurant is spectacular. We did not dine in the restaurant but did enjoy cocktails on the patio. Reception staff was excellent in honoring our request for early check-in...More

Thank Bonnie S
Response from UNAHotelPalace, Guest Relations Manager at UNA Hotel PalaceResponded 3 days ago

Dear Madame, we would like to thank you for spending both a little bit of your time to write a review on TripAdvisor about your stay in our Italian design hotel and appreciating both its central location in the core of the historical and shopping...More

Reviewed 3 days ago via mobile

Located right in the heart of Catania and easy access to Hotel as street has restricted access for residents which works great if you have a car for valet parking. Bright airy hotel with Bar/restaurant on 7th floor giving sweeping views of the city with...More

Thank David107Grafton
Response from UNAHotelPalace, Guest Relations Manager at UNA Hotel PalaceResponded 3 days ago

Dear Sir, thank you very much for your feedback which helps us to monitor our hotel services and get closer to our guests desires. Then, we are pleased that you like our property location in the city center and our panoramic Etnea Roof Bar &...More

Reviewed 1 week ago

The view was lovely, everything the pictures said it would be of Mount Etna in the distance. However the service was TERRIBLE. We reserved a table and upon arrival was told that there were no tables free on the balcony as they'd been given away....More

Thank rapunzel86
Response from UNAHotelPalace, Guest Relations Manager at UNA Hotel PalaceResponded yesterday

Dear Madame, first of all, we would like to thank you for taking the time to write your comment on TripAdvisor. It’s important to receive your feedback, in order to monitor our services and improve our standards getting closer to our guests' desires. We are...More

Reviewed 1 week ago

This hotel is in the centre of Catania, conveniently located to attractions. We had a standard double room which was quite small. We were staying for 3 nights and there was not a lot of room for cases etc. We had dinner at the hotel...More

Thank Cosybears
Response from UNAHotelPalace, Guest Relations Manager at UNA Hotel PalaceResponded 1 week ago

Dear Sir and Madame, thank you very much for sharing your feedback with us and the other travellers on TripAdvisor. We really appreciate as it is a source of useful information that helps us to monitor our hotel services and get closer and closer to...More

Reviewed 2 weeks ago

Booked an Executive Room and was disappointed that there was no proper window, the two windows were covered in a coating so that one could not see out. While booking, it wasn't apparent that the breakfast was set in the separate salon and to have...More

1  Thank akkeri
Response from UNAHotelPalace, Guest Relations Manager at UNA Hotel PalaceResponded yesterday

Dear Sir, thank you for providing your feedback, which represents a source of information, that helps us to monitor our services performance and quality. We read all our guests reviews with great interest, as it is through your opinion that we can improve. We are...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Breakfast included
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$137 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Catania
#1 Family Hotel in Catania
#2 Romantic Hotel in Catania
#3 Luxury Hotel in Catania
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$137 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Catania
#1 Family Hotel in Catania
#2 Romantic Hotel in Catania
#3 Luxury Hotel in Catania
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (718)
Room & Suite (266)
Dining (184)
Amenities (40)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
Skye H
7 February 2018|
AnswerShow all 7 answers
Response from UNAHotelPalace | Property representative |
Dear Skye H., thank you for your request and on this matter, we confirm you that there is a garage inside our hotel, whose price is 20.00€ per night, including 24 hours valet parking service. For any additional info, please... More
0
Votes
Google Translation
CescoMontreal_Canada
14 November 2017|
Answer
Response from UNAHotelPalace | Property representative |
Dear Mr. Francois Cobetto, first thank you for your preference and as per your kind request, please be advised that our hotel has also rooms with parquet and big showers, such as our Executives. We look forward to welcomig... More
1
Vote
Room Tips
"ask for a room facing their inner court yard. Avoid rooms facing the main street."
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"Good in the centre of the town."
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"Higher floors tended to be quieter"
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"A room facing the main street might be the most interesting to watch people"
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