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Hotel Porta Felice

Via Butera 45, 90133, Palermo, Sicily Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (369)
Room & Suite (194)
Dining (71)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 25/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Porta Felice
Updated 25/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#7 of 118 hotels in Palermo
Travellers' Choice
Situated in the heart of Palermo, in the historical city centre, a few metres from Foro Italico gardens, Piazza Marina, via Alloro and Corso Vittorio Emanuele. It is elegant and welcoming. It was built on the foundations of a XVIII century building and has been completely reconstructed. There are 30 rooms and 3 suites all equipped with satellite tv, free wi-fi connection, telephone, safe and mini bar. Breakfast and bar services are located on the top floor on a panoramic terrace from where it is possible to admire the walls of Palazzo Steri and Piazza Marina. The Wellness club, on the ground floor, offers a wide range of relaxing services from a sauna, steam bath, small pool with hydro massage, emotional showers and also many personalized beauty treatments. For meetings there is 1 room up to 25 persons and also, on request, there is a guarded parking area nearby.
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Property amenities
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Banquet room
Fitness / spa changing rooms
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Rooftop bar
Meeting rooms
Couples massage
Facial treatments
Rooftop terrace
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Italian
1104Reviews33Q+A74Room tips
Traveller rating
  • 518
  • 430
  • 100
  • 31
  • 25
Time of year
Traveller type
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Selected filters
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  • English
Popular mentions
LivDaley wrote a review Oct 2021
Brooklyn, New York310 contributions186 helpful votes
It’s an attractive enough hotel in good proximity to the major attractions. It’s a 15 euro taxi ride for the train station and 50 euro ride to the airport. I got a good rate of $99 per night with Trip Advisor Plus. I think what Trip Advisor Plus is doing is offering good rates at decent hotels that need a boost in their ratings, which I am ok with as a concept. The side street it is on was dark at night and a bit sketchy; they should really speak to the City about putting up some lights. The internet only worked in the lobby, and I had to call reception to have them turn the AC on. My room was on the second floor near the atrium so I could hear most of what went on the lobby when the AC was not on. There was no luggage rack in the room and my suitcase did not fit in the closet. They had SKY TV so some channels could be viewed in English. To use the spa sauna and jacuzzi area, they wanted 30 euro (~$35 US) and that was the guest rate. Had they offered a little bit more of a discount, I would have partaken of it. The gym was sufficient and the breakfast on the roof top was pleasant. The front desk printed my Covid test for me, booked my taxi back to the train station, and handed me a breakfast bag upon my early morning departure.
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Date of stay: September 2021
phat_dawg_21 wrote a review Jul 2021
Alpharetta, Georgia12242 contributions707 helpful votes
We stayed for two nights at the end of May. We could not have been happier with the location and the staff. From check-in to check-out, the staff at the reception desk were friendly and helpful making restaurant reservations for us and providing recommendations. The hotel is ideally located in the historic old part of the city, near the marina and Via Vittorio Emanuele, the main thoroughfare in Palermo, so it was easy to access the various points of interest. We enjoyed breakfast on the terrace. There was no self-serve buffet, but we made our selections, and the plates were brought to our table. Service was efficient and the choices were broad. We also enjoyed cocktails on the terrace one afternoon and again had great service as well as an interesting view. The room was clean and spacious, with a large bath, but it was a bit dark. There was a desk, and plenty of outlets for phone and laptop charging. Our room faced the side street, but noise was not an issue. This was our second trip to Palermo, and we definitely preferred this location and hotel to our choice the first time.
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Date of stay: May 2021
Sleep Quality
1 Helpful vote
Louise Hunter wrote a review Oct 2020
Hornchurch, England, United Kingdom1 contribution1 helpful vote
We can’t leave a proper review as we wasn’t allowed to stay at the hotel. Please please do not book this hotel unless you have a negative covid result and certification to prove it. We booked via booking.com and they don’t nothing to warn of us this change. Staff were helpful in finding us another hotel but as with most things in the world right now even hotels 5 minutes apart seem have inconsistent rules.
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Date of stay: October 2020Trip type: Travelled as a couple
1 Helpful vote
Response from Daniela Fusi, Direttore generale at Hotel Porta Felice
Responded 13 Oct 2020
Dear Customer, I'm sorry you couldn't stay with us. The regulations in force in Italy regarding the prevention of Covid contagion provide that tourists from countries at risk arrive with a swab carried out no later than 72 hours before arrival. Alternatively, fiduciary isolation is envisaged. We are trying, when we have a valid e-mail adress, to notify all incoming customers. Today it is very difficult to work in these conditions, but we try to keep all measures for the safety of our customers and our staff. Thanks anyway for your review and we hope to see you again in teh future ! Best regards
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pgbDublin wrote a review Oct 2020
Dublin634 contributions1260 helpful votes
Good location - though the street/alley on which the hotel is located is a bit off-putting. Comfortable room, OK AC. Not noise-proofed from the street which means you get an early wake-up call. Friendly staff - especially the restaurant staff Nice rooftop restaurant - we ate there the night we arrived. It was very good. (thereafter we ate at Cagliostro -highly recommended) Good breakfast - though the coffee is not up to the standard of the food. One niggle: When I paid the bill the night before we left, the hotel's machine would not process my card. Luckily, I only had the dinner and city tax to pay, so I had enough cash to cover it and to pay the taxi to the airport in the morning. My card had worked fine at Cagliostro restaurant about 15 minutes earlier and worked fine at the airport.
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Date of stay: October 2020
Room Tip: Not at the front
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2 Helpful votes
Steve S wrote a review Sep 2020
Berlin, Germany44 contributions27 helpful votes
This Hotel has a great location for walking into the city of Palermo. On a quiet side street the hotel is perfect. You can have paid parking which is helpful. The staff was friendly and helpful. My only complaint was this was a "Spa" Hotel but they charged the guests to use it.
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Review collected in partnership with this hotel
Date of stay: September 2020
1 Helpful vote
US$87 - US$174 (Based on Average Rates for a Standard Room)
porta felice hotel
ItalySicilyProvince of PalermoPalermoTribunali
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Frequently Asked Questions about Hotel Porta Felice
Which popular attractions are close to Hotel Porta Felice?
Nearby attractions include Affresco del Trionfo della morte (0.2 km), Oratorio di San Lorenzo (0.5 km), and Palazzo Steri - Chiaramonte - Carcere dei penitenziati (0.2 km).
What are some of the property amenities at Hotel Porta Felice?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Porta Felice?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Porta Felice?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Porta Felice?
Yes, parking is available to guests.
What are some restaurants close to Hotel Porta Felice?
Conveniently located restaurants include MadoniEAT, CuFu, and Pablo’s Ristorante.
Are there opportunities to exercise at Hotel Porta Felice?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Hotel Porta Felice have airport transportation?
Yes, Hotel Porta Felice offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Porta Felice?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Porta Felice offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Porta Felice?
The staff speaks multiple languages, including English and Italian.