Hotel Porta Felice
Via Butera 45, 90133, Palermo, Sicily Italy
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US$101
US$101
US$109
US$72
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TravelocityUS$101
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#11 of 118 hotels in Palermo
Location
Cleanliness
Service
Value
Travellers' Choice
Situated in the heart of Palermo, in the historical city centre, a few metres from Foro Italico gardens, Piazza Marina, via Alloro and Corso Vittorio Emanuele. It is elegant and welcoming. It was built on the foundations of a XVIII century building and has been completely reconstructed. There are 30 rooms and 3 suites all equipped with satellite tv, free wi-fi connection, telephone, safe and mini bar. Breakfast and bar services are located on the top floor on a panoramic terrace from where it is possible to admire the walls of Palazzo Steri and Piazza Marina. The Wellness club, on the ground floor, offers a wide range of relaxing services from a sauna, steam bath, small pool with hydro massage, emotional showers and also many personalized beauty treatments. For meetings there is 1 room up to 25 persons and also, on request, there is a guarded parking area nearby.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Banquet room
Wifi
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Rooftop bar
Meeting rooms
Spa
Couples massage
Facial treatments
Hammam
Massage
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Italian
Location
98Great for walkers
Grade: 98 out of 100
94Restaurantswithin 0.5 km
71Attractionswithin 0.5 km
Contact
Via Butera 45, 90133, Palermo, Sicily Italy
Name/address in local language
Getting there
Car HireSee all Palermo car hire
Nearby restaurants
MadoniEAT
171 reviews1 minItalian
CuFu
408 reviews5 minBar
Pablo’s Ristorante
361 reviews3 minItalian
Arancinando®
222 reviews6 minFast food
See all nearby restaurantsNearby attractions
Affresco del Trionfo della morte
326 reviews2 minPoints of Interest & Landmarks
Oratorio di San Lorenzo
602 reviews6 minReligious Sites
Palazzo Steri - Chiaramonte - Carcere dei penitenziati
806 reviews2 minHistoric Sites
Palazzo Mirto
607 reviews4 minArchitectural Buildings
See all nearby attractions1128Reviews34Q+A75Room tips
Reviews
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The hotel is tucked away but within easy walking distance of all the centre and main attractions. The rooms are large and the beds comfortable. To be honest our rooms on the first floor were a little dark, with no view but we only really went there to sleep and, as I said, the beds were very comfortable... There were negative comments on here about the air-conditioning but mine worked very well. Have a word with reception to get your desired temperature. The breakfast is good and the roof terrace a real bonus. All of the staff; housekeeping, front desk, breakfast and bar, were delightful - so helpful and friendly!
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Daniela Fusi, Direttore generale at Hotel Porta Felice
Responded 10 Oct 2022
Dear Guest ! What a a pleasure to read your review, we are happy and proud. And thank you also for your comments, we'll help us to increase the light in our rooms. We hope to see you again and send best regards from all the staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for two nights before we traveled around Sicily. The location was perfect, the accommodations were exactly as expected and the staff was excellent. Palermo is a very walkable town and this location was close to the sights and waterside restaurants. The hotel was kept very clean and our room was much larger than we expected it to be (a sitting room and a separate bedroom). The big, floor to ceiling windows opened and gave the perfect Sicilian balcony feeling. Air condition was perfect (you have to close the windows) and necessary - we were there in mid-June and it was unusually HOT. They served the typical Italian breakfast on the top floor and we could sit on the terrace or inside (in air conditioning). We can rave about the staff at reception forever. They reached out before our arrival to ask if they could arrange transportation from the airport. Our flight kept getting delayed and they watched the flight details to ensure someone would be there at 12:30 AM to pick us up. Beyond grateful, as flying into Palermo after midnight without this arranged would have been a little unnerving for us. The next day, we couldn't find a rental car to save our life (we checked every online outlet available), but the front desk arranged it quickly - set it up so we could drop off at a different location - and then had the rental company pick us up and bring us to the car. They drafted an excellent itinerary for our 5-day drive around Sicily and his recommendations were perfect! They even told us right where to see the perfect sunsets, routes to take, and where to stop off for great beaches.…
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Date of stay: June 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I stayed at the Hotel Porta Felice for 5 nights. Firstly, all of the staff were really friendly and always available to help with recommendations or bookings as not many of the locals spoke English in Palermo. The room was clean and spacious, and the location of the hotel was close to the majority of local tourist attractions (i.e. 15 minute walk to train and bus station, 20 minute walk to the cathedral and town square). Just to note, the hotel did not have air con and there are currently a lot of building works going on at the front and back of hotel, so if you want to have the windows open for cool air, expect a lot of noise from 7am or during the night on the semi-busy road just outside. The hotel also does not have an iron available which I have never experienced before or any hair conditioner (only shampoo and body lotion), so make sure you bring your own! Another thing to know, the hotel walls are very thin you can hear everything in the rooms next to you and from the corridor - this didn't impact us much as we barely spent anytime in the room and we are quite heavy sleepers! There was a range of average breakfast options (hot and cold), with again extremely polite, helpful staff and the view on the balcony was beautiful. Food in the evening was very cheap and convenient but nothing special, we only used this option once as a quick snack but there are some lovely restaurants in the town centre with delicious Sicilian food! We also used the spa during our visit, the spa was clean and nice however the massage was extremely disappointing and I wouldn't recommend. It felt like the masseuse had no experience or prior training on how to give massages and I could easily have said it was the worst 45 minute massage I have ever had especially at ~50 euros. Overall, this hotel was for a great price and we had a great stay just a few minor things we wish we would have known before staying!…
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Date of stay: May 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I stayed as part of a small group tour in this hotel for 3 nights. The room was clean, well appointed, and quite comfortable. They were very attentive to COVID protocols. Breakfast buffet was a delight with a mix of Sicilian, European, and American choices. WiFi service was very good. It is a very short walk to the waterfront and a 10 minute walk to the Quattro Canti (4 corners) where historical and architectural sites abound. I would stay here again.
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Date of stay: February 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel is overall very well presented. Our room was lovely however the noise was a big problem. We were put in a room where our balcony was facing building work being done, every morning at 8am we were woken by workmen chucking bricks onto the wooden slats which was frustrating. You’re also able to hear everything happening in the corridors and feel as if you have no privacy in your room as you’re able to hear other people’s conversations from your bed. Another annoying thing about the room was that you weren’t able to adjust the temperature in the room at all, if you wanted the air con on or heating it was blank and unable to be changed. The selection at breakfast was okay however you have to pay for the hot food and it’s no longer a buffet due to covid, there was some language barriers at breakfast so it was a bit difficult to tell them what you wanted but this wasn’t much of an issue. The only problem at breakfast was that nothing got replenished, it was a matter of first come first served. But the spa was a lovely and I’d definitely recommend.…
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Date of stay: February 2022Trip type: Travelled with family
Room Tip: Book during holiday breaks so work isn’t being done!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It’s an attractive enough hotel in good proximity to the major attractions. It’s a 15 euro taxi ride for the train station and 50 euro ride to the airport. I got a good rate of $99 per night with Trip Advisor Plus. I think what Trip Advisor Plus is doing is offering good rates at decent hotels that need a boost in their ratings, which I am ok with as a concept. The side street it is on was dark at night and a bit sketchy; they should really speak to the City about putting up some lights. The internet only worked in the lobby, and I had to call reception to have them turn the AC on. My room was on the second floor near the atrium so I could hear most of what went on the lobby when the AC was not on. There was no luggage rack in the room and my suitcase did not fit in the closet. They had SKY TV so some channels could be viewed in English. To use the spa sauna and jacuzzi area, they wanted 30 euro (~$35 US) and that was the guest rate. Had they offered a little bit more of a discount, I would have partaken of it. The gym was sufficient and the breakfast on the roof top was pleasant. The front desk printed my Covid test for me, booked my taxi back to the train station, and handed me a breakfast bag upon my early morning departure.…
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Date of stay: September 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed for two nights at the end of May. We could not have been happier with the location and the staff. From check-in to check-out, the staff at the reception desk were friendly and helpful making restaurant reservations for us and providing recommendations. The hotel is ideally located in the historic old part of the city, near the marina and Via Vittorio Emanuele, the main thoroughfare in Palermo, so it was easy to access the various points of interest. We enjoyed breakfast on the terrace. There was no self-serve buffet, but we made our selections, and the plates were brought to our table. Service was efficient and the choices were broad. We also enjoyed cocktails on the terrace one afternoon and again had great service as well as an interesting view. The room was clean and spacious, with a large bath, but it was a bit dark. There was a desk, and plenty of outlets for phone and laptop charging. Our room faced the side street, but noise was not an issue. This was our second trip to Palermo, and we definitely preferred this location and hotel to our choice the first time.…
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Louise Hunter wrote a review Oct 2020
Hornchurch, England, United Kingdom1 contribution1 helpful vote
We can’t leave a proper review as we wasn’t allowed to stay at the hotel. Please please do not book this hotel unless you have a negative covid result and certification to prove it. We booked via booking.com and they don’t nothing to warn of us this change. Staff were helpful in finding us another hotel but as with most things in the world right now even hotels 5 minutes apart seem have inconsistent rules.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Daniela Fusi, Direttore generale at Hotel Porta Felice
Responded 13 Oct 2020
Dear Customer, I'm sorry you couldn't stay with us. The regulations in force in Italy regarding the prevention of Covid contagion provide that tourists from countries at risk arrive with a swab carried out no later than 72 hours before arrival. Alternatively, fiduciary isolation is envisaged. We are trying, when we have a valid e-mail adress, to notify all incoming customers. Today it is very difficult to work in these conditions, but we try to keep all measures for the safety of our customers and our staff. Thanks anyway for your review and we hope to see you again in teh future ! Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location - though the street/alley on which the hotel is located is a bit off-putting. Comfortable room, OK AC. Not noise-proofed from the street which means you get an early wake-up call. Friendly staff - especially the restaurant staff Nice rooftop restaurant - we ate there the night we arrived. It was very good. (thereafter we ate at Cagliostro -highly recommended) Good breakfast - though the coffee is not up to the standard of the food. One niggle: When I paid the bill the night before we left, the hotel's machine would not process my card. Luckily, I only had the dinner and city tax to pay, so I had enough cash to cover it and to pay the taxi to the airport in the morning. My card had worked fine at Cagliostro restaurant about 15 minutes earlier and worked fine at the airport.…
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Date of stay: October 2020
Location
Cleanliness
Service
Room Tip: Not at the front
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This Hotel has a great location for walking into the city of Palermo. On a quiet side street the hotel is perfect. You can have paid parking which is helpful. The staff was friendly and helpful. My only complaint was this was a "Spa" Hotel but they charged the guests to use it.
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Review collected in partnership with this hotel
Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$70 - US$129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
porta felice hotel
LOCATION
ItalySicilyProvince of PalermoPalermoTribunali
NUMBER OF ROOMS
33
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Claim Your ListingHOTEL PORTA FELICE: UPDATED 2022 Reviews, Price Comparison and 651 Photos (Palermo, Italy) - Tripadvisor
Frequently Asked Questions about Hotel Porta Felice
Which popular attractions are close to Hotel Porta Felice?
Nearby attractions include Affresco del Trionfo della morte (0.2 km), Oratorio di San Lorenzo (0.5 km), and Palazzo Steri - Chiaramonte - Carcere dei penitenziati (0.2 km).
What are some of the property amenities at Hotel Porta Felice?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Porta Felice?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Porta Felice?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Hotel Porta Felice?
Conveniently located restaurants include MadoniEAT, CuFu, and Pablo’s Ristorante.
Are there opportunities to exercise at Hotel Porta Felice?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Hotel Porta Felice have airport transportation?
Yes, Hotel Porta Felice offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Porta Felice?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Porta Felice offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Porta Felice?
The staff speaks multiple languages, including English and Italian.