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Hotel Palazzo Sitano

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Via Vittorio Emanuele 114, 90133, Palermo, Sicily Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (412)
Room & Suite (399)
Dining (190)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 118 hotels in Palermo
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel Palazzo Sitano is located in a fully renovated “palazzo” from the 18th century.The former convent skillfully combines traditional architecture with modern interior design in a light, airy, friendly way.The hotel’s common areas include a gorgeous arcade hall where breakfast is served, a modern bar with comfy lounge furniture, a cushy library with business stations and a small wellness area.Its 86 rooms and suites with modern amenities and comfortable beds feature mainly clear, sleek lines mixed with small playful details.The hotel is located in the heart of Palermo’s old town near the historical harbor, it is fully air conditioned and it offers a conference room equipped with modern technology.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, French, Spanish, German and 1 more
1588Reviews12Q+A100Room tips
Traveller rating
  • 525
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  • 271
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  • 100
Time of year
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Popular mentions
David Steinberg wrote a review Nov 2021
Tel Aviv, Israel63 contributions4 helpful votes
We enjoyed this excellent hotel. In a good position near the center, on the main road, we found it to be terrific value for money. Great, friendly and devoted staff. Special thanks to Chiara and Calogero for their assistance, recommendations and good spirits. Grazie Mille!
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Date of stay: October 2021
Location
Cleanliness
Service
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Response from Chiara Buonamente, Direttore generale at Hotel Palazzo Sitano
Responded 8 Nov 2021
Dear, thanks for your review, we are delighted that your stay was pleasant and comfortable. We keep a beautiful memory of you, of your kindness. We look forward to seeing you again as our guest soon Thank you. Lovely The Manager
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Virag wrote a review Oct 2021
5 contributions
The hotel is lovely, people lovely, location beautiful. Unfortunately we booked our beautiful convertible bmw for an overnight parking. The hotel offer Valet parking… they drove away the car next morning the car arrived with a long 3 panel scratch on the side. We asked, emailed, first the hotel said it will help as we ordered the services from them. Than they refused and the parking garage stopped answering our emails. Over 1000€ fixing fees, and nobody takes responsibility. The joke is: we even paid 20€ per night for parking.😂
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Date of stay: July 2021Trip type: Travelled with family
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Response from Chiara Buonamente, Direttore generale at Hotel Palazzo Sitano
Responded 26 Oct 2021
Dear Mr Andersson, thank you for choosing us. We are sorry to read a bad review about an external service that doesn't belongs to the hote proprety. we tried our best to put you in contact with the garage proprety and they insured that they will respect the word given to you. We didn't had any news about the inconvenience so we did't know if it has been resolved or not. We apologize once again. Best Regards
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Katie*bunny wrote a review Oct 2020
Lincoln, United Kingdom17 contributions33 helpful votes
Hotel was clean and staff were helpful, and very covid aware with mask wearing and not sharing lifts etc. Breakfast slots had to be booked the day before due to Covid and table service only, but they do offer gluten free options for coeliacs. Great location where you can just walk out into the evening night life and restaurants. We did have a power cut just as we were about to get into the lift one day and were left in the pitch black having to use our phone torches to get down multiple flights of stairs and then had no hot water for two days - assuming power cut was caused by the boiler blowing a fuse or something, so ended up having to use cold water to wash my hair.
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Date of stay: September 2020
Value
Cleanliness
Service
2 Helpful votes
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Response from Chiara Buonamente, Direttore generale at Hotel Palazzo Sitano
Responded 12 Oct 2020
Dear Guest, we thank you for choosing our facility for your stay, we are sorry to read that your stay was not very pleasant and that we were not able to meet your needs, We hope to have you back soon as our guest, maybe the next experience will be more positive. Sincerely
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Neil C wrote a review Sep 2020
4 contributions14 helpful votes
A very well located hotel in an interesting building. Friendly Reception staff. Room was OK but wifi was very sporadic, we experienced a brief power cut and had 2 nights without hot water, although we were informed that a plumber was due to come and fix the boiler.
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Review collected in partnership with this hotel
Date of stay: September 2020
2 Helpful votes
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Response from Chiara Buonamente, Direttore generale at Hotel Palazzo Sitano
Responded 12 Oct 2020
Dear Guest, we thank you for choosing our facility for your stay, we are sorry to read that your stay was not very pleasant and that we were not able to meet your needs, We hope to have you back soon as our guest, maybe the next experience will be more positive. Sincerely
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Gino4949 wrote a review Sep 2020
Doncaster, United Kingdom8 contributions12 helpful votes
Lovely modern clean hotel set in a fantastic location just minutes from the marina and the historical sites. One great plus is that it’s set in a pedestrianised street which comes to life with such vibrant restaurants and bars. This isn’t loud, it’s a subtle street party feel and was great to be amongst it. The staff in the hotel were all very friendly and helpful throughout the stay. Due to covid the breakfast slots need to be booked for times and you make your selections from an extensive list of options. There are previous comments about the rooms being dark? This is purely down to low lighting in the rooms by lamps which shouldn’t really be criticised it’s just the decor and style. All in all a great hotel, excellent value, no complaints at all and I would certainly recommend and return
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Date of stay: September 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from Chiara Buonamente, Direttore generale at Hotel Palazzo Sitano
Responded 15 Sep 2020
Dear Gino, Thank you for choosing our Hotel for you stay. We are glad that you passed a lovely stay with us. Thank you for you kind review and it will be a pleasure to have you once again with us. Best Regards
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PRICE RANGE
US$82 - US$172 (Based on Average Rates for a Standard Room)
LOCATION
ItalySicilyProvince of PalermoPalermoTribunali
NUMBER OF ROOMS
86
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Frequently Asked Questions about Hotel Palazzo Sitano
Which popular attractions are close to Hotel Palazzo Sitano?
Nearby attractions include Goccio - L'Arte del Miscelare (0.1 km), Primius Cocktail House (0.4 km), and Santa Maria dell'Ammiraglio (La Martorana) (0.5 km).
What are some of the property amenities at Hotel Palazzo Sitano?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Palazzo Sitano?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Palazzo Sitano?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Palazzo Sitano?
Conveniently located restaurants include MadoniEAT, CuFu, and Pablo’s Ristorante.
Are any cleaning services offered at Hotel Palazzo Sitano?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Palazzo Sitano offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Palazzo Sitano?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Hotel Palazzo Sitano?
Many travellers enjoy visiting Palazzo Conte Federico (0.9 km), Palazzo Drago Airoldi di Santa Colomba (0.7 km), and Oratorio di Santa Cita (0.4 km).
Is Hotel Palazzo Sitano accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.