Grand Hotel et Des Palmes

Grand Hotel et Des Palmes

Via Roma, 398, 90139, Palermo, Sicily Italy
Traveller (174)
Deluxe room
Room & Suite (14)
Beautiful dining room
Dining (6)
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About

4.5
#3 of 115 hotels in Palermo
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
LOCATED IN THE HISTORICAL CENTRE OF PALERMO, SICILY. Founded in 1874 and renovated in 1907 by one of the great masters of the Art Nouveau Style, Ernesto Basile, the exquisite Grand Hotel Et Des Palmes hotel exudes historical charm. Grand decor of marble floors and antiques combine nicely with very latest technology to make your stay a memorable one. The recently restored restaurant, bar and banquet room can host all your personal and professional events in great style turning them into unforgettable moments.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Paid private parking nearby
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Clothes rack
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, French, Italian

Location

Via Roma, 398, 90139, Palermo, Sicily Italy
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Punta Raisi Airport
23.2 km
See all flights
Birgi Airport
80.1 km
See all flights
328Reviews1Q+A14Room tips
Traveller rating
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Detailed Reviews
Tala wrote a review Aug 2023
United States156 contributions59 helpful votes
+1
5.0 of 5 bubbles
We really enjoyed our stay at this hotel, as our introduction to Palermo. The hotel staff were very attentive. We also booked a large suite , so it was very spacious and overlooked the inner courtyard, so it was very quiet as well. The beds were comfortable. The bathroom was large with all the required toiletries and necessities , the breakfast was included in their grand room which was really beautiful, with many fresh options, all types of food options including gluten free.

The location was perfect just several blocks away from the main tourist attractions accessible by foot. They also have a valet service. If you’re bringing a car the front desk staff were very nice and informative.

I would definitely stay at this hotel again if ever in Palermo. I believe it’s the best one.

Not hotel related but just a note about the city as well: it was sad and disappointing to see so much trash, garbage and lack of garbage bins across the city. There was garbage EVERYWHERE even in the lost beautiful historic sites. Such a sad state for such a beautiful city. I hope with more tourism they manage to clean up their city.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dotrrat wrote a review Nov 2022
Hingham, Massachusetts22 contributions41 helpful votes
5.0 of 5 bubbles
The hotel was located in The heart of the city. Accessible to everthing.
The rooms are large and well appointed, with comfortable bedding, large bathroom and nice bath products. I suggest you Do NOT ask for a room in the front of the hotel, extremely loud, city noise until early hours of the morning.
Hotel staff were extremely friend!y, my luggage did not arrive with me and the hotel took control and contacted the airport and tracked down my luggage
Breakfast was your typical European breakfast large variety of beads and pastry.
Highly recommended this property.
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Date of stay: September 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Request rooms in fear of hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marina Grancagnolo, Altro at Grand Hotel et Des Palmes
Responded 16 Nov 2022
Thank you dear Sir, It is a pleasure to offer a beautiful stay to our Guests. We wait for you several times more. My best regards
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Josh H wrote a review Mar 2022
12 contributions1 helpful vote
5.0 of 5 bubbles
Beautifully restored gem from a different era. Excellent location right in one of main streets in town, minutes walk from the historic city center, a block below tens upon tens of restaurants on one of many pedestrian streets.
Everything is nearby and easily walkable.

As others have said, the staff is wonderful and seems genuinely happy to be working there - Bruno at the front, stopped what he was doing to give the history of the place and the restoration efforts that went into it, just because he caught me admiring the ceilings.

The bar is fantastic. As is the restaurant, and breakfast.

Rooms are generous in size and the bathrooms are knockouts.

Worth the money.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: If you packed light, you could walk from the train station, straight out the front and keep going...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sicilianbaroness wrote a review Sept 2021
Palermo25 contributions15 helpful votes
3.0 of 5 bubbles
This review is about the restaurant on the terrace of the 5th floor. I went tonight to get my favorite dish, linguine with clams. The dish left me a bit disappointed : It contained also zucchini and their flowers which overwhelmed completely the delicate taste of the clams. I got a glass of wine: the sommelier poured a very small quantity of it, way below half of the glass. When I made a remark about how little wine I got, he started a very pedantic explanations of exactly how many milliliters an ELEGANT restaurant should offer. He added that all the other restaurants who ordered a fuller glass were vulgarians. The dessert was fine. The whole experience - for the money I spent - was kind of disappointing.
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Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Departure58726338515 wrote a review Apr 2024
2 contributions
5.0 of 5 bubbles
The Grand Hotel et Des Palmes is an oasis of calm, warmth and elegance in Palermo. A recent renovation has preserved the best features of the beautiful, historic interior while seamlessly adding updated touches. Our room was spacious, pristine and decorated very tastefully, with a refreshing and elegant simplicity. We chose an interior room, which was very quiet at night. Our bed was comfortable, and our bathroom was large, stylish and well-equipped (although I would recommend asking for a rubber mat for the tub — supplied immediately when I requested it). The location is great, within walking distance of the historic center and two blocks away from a pedestrian street with a number of dining options. The breakfasts were outstanding, with many fresh and delicious options. On three of our four nights at the hotel, we had cocktails at the hotel bar, and I can’t say enough about how great that was — a drinks menu that (among many other choices) had four pages of gin selections, including an entire page of gins from Italy; a friendly and knowledgeable staff who made great recommendations and remembered our drink preferences; a lovely selection of amuse-bouches delivered to our table; and excellent cocktails. Most of all, what made our stay truly special was the warmth, cheerfulness and helpfulness of all the staff. This is an extraordinarily good hotel.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kt0810 wrote a review May 2023
Glasgow, United Kingdom59 contributions62 helpful votes
5.0 of 5 bubbles
We chose this hotel from a shortlist of 3 (Wagner & Massimo plaza-both of which visited while there).The right choice for us. Our expectations were surpassed. From the moment we emailed reception (a million thanks to the beautiful Marina and her colleagues) to arrange a private airport transfer (worth every penny to have a mercedes waiting for us), I knew the customer service was first class. And it continued until the second we left. The beauty and grandeur of the hotel speaks for itself. The background of smooth jazz playing, even in the breakfast room, adds to the ambience. The location was perfect, 4 min from Politeana teatro, 6 min from Massimo teatro, in the heart of the city. Customer service is everything, and the staff are truly amazing. We stayed in a superior city view, two balconies, the room was perfect. If you are going to Palermo, this is the hotel to be in. A huge thanks to Marina and Dario on reception, who couldn't have done more for us. Mgt and Phil x
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Review collected in partnership with this hotel
Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zach84Jake62 wrote a review Sept 2022
New York City, New York294 contributions135 helpful votes
5.0 of 5 bubbles
We booked two nights at this magnificent hotel. The location for touring was perfect. The design with updated old work elegance was superb. The windows were soundproof. The room from the flooring, moldings, fixtures. lighting, bedding were exquisite. The welcome sweets with a note was as well. The bathroom was perfectly functional and the large tub was welcomed after a long day of touring. The towels were fluffy. Lots of closet space. I can't imagine anyone not giving this 5 star. The breakfast had lots of choices and everything was delicious. The room was elegant. The service was even better than the beauty of the hotel. A special shout out to Valeria who helped me set up my day but also found a lost diamond earring and sent it to me. We will return and recommend this exquisite spot.
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Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Henry A wrote a review Nov 2023
2 contributions
1.0 of 5 bubbles
The Hotel itself is very nice. The rooms were clean and of nice size. Thats where the good ends. The room we stayed in had something above us making noise at all hours of the day. Since we were on the top floor I can only guess that it was workers in the restaurant or some sort of maintenance. Impossible to sleep with the noise all night along with the AC not working. We ate at the 5th floor restaurant both nights we stayed at the hotel. The first night was pleasant however the 2nd night was terrible. Stick to the sushi menu because their “Italian twist” menu is not good and it took forever to get our food. We were also not given the wine that we ordered but were instead charged for a higher priced bottle of wine. On to the worst part of the hotel, the bar on the 1st floor. The service is atrocious for both breakfast and drinks. It took 30 minutes at breakfast to get a cappuccino after reminding them that we did not get it. No apology was given. But I guess I should’ve been happy with actually getting it since when we went back for drinks and we sat at our table for 45 minutes after ordering a 2nd round of drinks and no one ever came with them or came to help. Save your money and find a better hotel, the service needs to vastly improve before they can even get to 3 stars.
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Date of stay: November 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Expect poor service and long waits at the bar and you won’t be disappointed.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Krystin wrote a review Jan 2022
Chicago, Illinois46 contributions16 helpful votes
5.0 of 5 bubbles
This is the best hotel in Palermo! Incredible service, the staff was soooo helpful and kind regarding activities and where to eat, just above and beyond service in every way. Valet parking was so fast snd wonderful, their breakfast buffet was amazinggg truly delicious and our room was phenomenal. Extremely comfortable beds and luxe bath, such a perfect spot to explore Sicily from and get some good rest. Highly recommend this to anyone staying in Palermo, also the location was perfect to walk to all of the beautiful spots and close to sooo much delicious food. Don’t miss this gem! Also they have an amazing bar with spectacular cocktails.
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Boo-Leigh wrote a review May 2023
Essex270 contributions92 helpful votes
5.0 of 5 bubbles
We spent 3 nights at the hotel and thoroughly enjoyed our stay. The location is perfect with a good variety of restaurants a few minutes away and all the main attractions withing easy walking distance. This is a beautifully renovated 5* property but is not in the least bit stuffy and never felt crowded. All of the staff are extremely friendly and helpful and there is an excellent selection for breakfast. Would recommend when staying in Palermo.
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Date of stay: May 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ColoradoSpringermom asked a question Apr 2023
Montrose, Colorado223 contributions40 helpful votes
Any wine tasting nearby?
Bellamog12 wrote a tip May 2024
2 contributions1 helpful vote
3.0 of 5 bubbles
"Tuk tuk ride 80 euros for an hour for 2 of us. Was fun when feet were hurting too much to walk anymore and gets down side streets easily."
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Henry A wrote a tip Nov 2023
2 contributions
1.0 of 5 bubbles
"Expect poor service and long waits at the bar and you won’t be disappointed."
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BanuBaysal wrote a tip Sept 2023
Greenwich, Connecticut, United States8 contributions1 helpful vote
5.0 of 5 bubbles
"Top notched service. "
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TanagraUK wrote a tip Aug 2023
London, United Kingdom470 contributions182 helpful votes
4.0 of 5 bubbles
"A restaurant you will love : MEC It is only 20 min by walking from the hotel"
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Toni D wrote a tip Aug 2023
Vaughan, Canada5 contributions1 helpful vote
5.0 of 5 bubbles
"There is no parking and your car will need to be parked away . Also need to order your car 30 minutes before your need it . Don’t drive !!"
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Not the right property for you?
There are more places to choose from in the Palermo area.
PRICE RANGE
S$445 - S$747 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel palermo
LOCATION
ItalySicilyProvince of PalermoPalermoPoliteama
NUMBER OF ROOMS
102
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND HOTEL ET DES PALMES: UPDATED 2024 Reviews, Price Comparison and 176 Photos (Palermo, Sicily) - Tripadvisor

Frequently Asked Questions about Grand Hotel et Des Palmes
Which popular attractions are close to Grand Hotel et Des Palmes?
Nearby attractions include Teatro Politeama Garibaldi (0.3 km), Teatro Massimo (0.4 km), and Museo Archeologico Regionale "Antonino Salinas" (0.3 km).
What are some of the property amenities at Grand Hotel et Des Palmes?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Grand Hotel et Des Palmes?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel et Des Palmes?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel et Des Palmes?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Grand Hotel et Des Palmes?
Conveniently located restaurants include Finch Sushi, Scjavuru, and Otto Breakfast & Grill.
Does Grand Hotel et Des Palmes have airport transportation?
Yes, Grand Hotel et Des Palmes offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hotel et Des Palmes?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel et Des Palmes?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hotel et Des Palmes offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel et Des Palmes?
The staff speaks multiple languages, including English, French, and Italian.
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