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Ibis Styles Palermo Cristal

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Via Roma 477, 90139, Palermo, Sicily Italy
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Traveller (382)
Room & Suite (139)
Dining (77)

About

#51 of 118 hotels in Palermo
Location
Cleanliness
Service
Value
Situated in the historical center of the city of Palermo, the Ibis Styles Palermo Cristal is ideal resting for the visit of the city. Its intense history passes through civilization and different and conflicting dominations, that have determined the various faces of it: the rich Arabic city with the magnificent palaces to the center of luxuriant tropical gardens, the cultured and refined Palermo of Fred II, the Baroque city and the Palermo liberty and elegant. The hall lounge is very simple, with a minimal style that makes the pleasant structure, adjust to a guest leisure and business and is an elegant place to the demands of the guest. Its restaurant proposes to own guests a various choice of typical and national dishes, as the example of the culinary art of our earth. Our restaurant has an original Menu but also a simple Menu characterized from the Mediterranean cuisine. Ibis Styles Palermo Cristal is perfect to organize different congresses. We are out of ZTL area!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Indoor play area for children
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Secured parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun deck
Sun terrace
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bidet
Telephone
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Spanish, Italian
776Reviews18Q+A17Room tips
Traveller rating
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Popular mentions
Vin wrote a review Nov 2021
Chiang Mai, Thailand228 contributions102 helpful votes
Positive sides of the hotel are central location, large rooms and bathroom with large windows (room 403), very friendly and helpful staff. Half board with dinner (three courses) abundant and well cooked. Breakfast with a wide choice of desserts (including a delicious baked ricotta cassata) and fruit. Negatives: the shower is not walk-in but included in the bathtub (very inconvenient access, easy to wet the floor, small liquid soap dispenser, in very uncomfortable position, difficult to press, lid that can be opened easily and therefore easily polluted) . The sink liquid soap dispenser has the same problems. Floor tiles are very slippery when wet. The toilet flush hangs easily. The restaurant (where breakfast is also served) is located in the basement so it has no windows, therefore not very airy, and cannot be reached by elevator (therefore prohibited for the disabled).
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Date of stay: November 2021
Rooms
Location
Service
2 Helpful votes
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Response from Servizi per gli ospiti, Proprietario at Ibis Styles Palermo Cristal
Responded 24 Nov 2021
Dear guest, thank you for your review. Each hotel has its pro and cons. We work hard to guardantee a high quality services to our guests, so we're glad to read that you appreciated our restaurant and the dishes. As regards the dispensers, we decided to put them in the bathroom and avoid disposable products, however we'll consider your comment in order to improve the service and feel the guests home. We hope you had a pleasant stay. All the best
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Laura M wrote a review Oct 2021
11 contributions
This hotel was fine, but was nothing special. The room was a bit old fashioned and it had a broken mini-fridge but there was a kettle and tea (though no free bottled water as was advertised). There was little ants on the bathroom floor too. Our room had a good sized balcony though we had to climb out of the bathroom to get onto it. On the plus size, it was in a good location, the staff was very friendly and the room was clean.
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Date of stay: October 2021Trip type: Travelled with family
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Response from Servizi per gli ospiti, Proprietario at Ibis Styles Palermo Cristal
Responded 25 Oct 2021
Dear guest, many thanks for choosing us. In the minifridge we provide free bottled water, if you didn't find it, it's our fault and we are sorry for that. We hope you enjoyed your stay in Palermo. All the best
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takes2totango54 wrote a review Sep 2021
London, United Kingdom85 contributions61 helpful votes
The hotel location is good , the service is friendly , beds in Sicily in genaral are too hard , but everything else was very good, they have a regular European breadfast good enough for us we book hotel because we were planing on driving so we need a place to park , I will stay a little closer to the central station next time
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Date of stay: September 2021
Value
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Response from Servizi per gli ospiti, Proprietario at Ibis Styles Palermo Cristal
Responded 29 Sep 2021
Dear guest, thank you for choosing us. We hope you enjoyed Palermo. All the best
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BB wrote a review Aug 2021
Orleans, France4 contributions2 helpful votes
The Ibis Styles Palermo Cristal hotel is nice, well located (everything at a walking distance) and easy to find from Palermo airport (justake the bus to Palermo centrale, drop at Politeama and walk 5 minutes). The room was clean and relatevly large, breakfast was good even it was during covid. The staff was helpfull and friendly.. We recommend this hotel for a nice and easy visit of Palermo.
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Date of stay: July 2021
Rooms
Location
Service
1 Helpful vote
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Response from Servizi per gli ospiti, Proprietario at Ibis Styles Palermo Cristal
Responded 11 Aug 2021
Dear guest, many thanks for your review. We appreciate it. We hope to see you again, all the best
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John wrote a review Jul 2021
1 contribution1 helpful vote
I stayed in a hotel for 7 days in quarantine. First off all, room needs renovation (tv, a/c, fridge...),but that is not a big problem. The main complaint concerns food, very poor quality of the food, what surprised me considering that Italian food is highly ranked in the world. It's also embarrassing for Ibis hotel brand. Regarding service, they brought meals always at different times of course with delay. Employers should go through a school of decency before starting work at the hotel (front desk). For example, one morning after receiving bad breakfast with two slices of cheese with an egg that smelled horribly without bread, I called the Front desk and politely asked if they could provide me one loaf of bread, and her answer was that I am not only one person in quarantine, of course I never got it. Sometimes even they forget to bring meal or they brought dinner at 10pm ( after few calls) and the lunch was at 01pm, in one word TERRIBLE. Finally my opinion is that the hotel is far away from 4 stars (no even 3).
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Date of stay: July 2021Trip type: Travelled on business
1 Helpful vote
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Response from Servizi per gli ospiti, Proprietario at Ibis Styles Palermo Cristal
Responded 5 Aug 2021
Dear guest, thanks for your review. You can understand that if you were quarantined, the misures of hotel were different for the usual ones. We tried to meet your needs and in the same time to deal with the rest of the hotel, we are sorry if something went wrong but we did our best. All the best
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PRICE RANGE
US$50 - US$115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cristal palace palermo, hotel cristal palace, palermo cristal palace
FORMERLY KNOWN AS
Cristal Palace Hotel
LOCATION
ItalySicilyProvince of PalermoPalermoPoliteama
NUMBER OF ROOMS
87
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Frequently Asked Questions about Ibis Styles Palermo Cristal
Which popular attractions are close to Ibis Styles Palermo Cristal?
Nearby attractions include Teatro Massimo (0.4 km), Museo Archeologico Regionale "Antonino Salinas" (0.4 km), and Museo Palazzo Branciforte (0.4 km).
What are some of the property amenities at Ibis Styles Palermo Cristal?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Ibis Styles Palermo Cristal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ibis Styles Palermo Cristal?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Ibis Styles Palermo Cristal?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Ibis Styles Palermo Cristal?
Conveniently located restaurants include Cibvs, Il Culinario, and Enosteria Sicula.
Are any cleaning services offered at Ibis Styles Palermo Cristal?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ibis Styles Palermo Cristal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ibis Styles Palermo Cristal offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Ibis Styles Palermo Cristal?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Ibis Styles Palermo Cristal?
Many travellers enjoy visiting Palazzo Conte Federico (1.3 km), Palazzo Drago Airoldi di Santa Colomba (1.1 km), and Oratorio di Santa Cita (0.5 km).