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Massimo Plaza Hotel

Via Maqueda 437, 90133, Palermo, Sicily Italy
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Traveller (146)
Room & Suite (166)
Dining (30)

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About

#6 of 113 hotels in Palermo
Location
Cleanliness
Service
Value
Room with Teatro Massimo view! ...Located in the heart of the historical center a few minutes from all monumental and artistical attractions of Palermo, Massimo Plaza is a boutique hotel de charme, where each detail is designed to give comfort and make your stay enjoyable. The access of the hotel is a precious stairway, made of marble "Red Ammonite", with obvious Ammonite fossils typical of buildings erected at the end of the seventeenth century in Palermo. The rooms are all provided with air conditioning, SKY TV LED, free wi-fi, minibar and safe. The warm colors and the the impeccable finishes create an atmosphere that pampers the customer to whom is reserved a personalized welcome. The superior rooms have a balcony overlooking the theatre. Breakfast is customized and it is served in the room. Fresh food for celiacs and for other food intolerances. All the staff of Massimo Plaza, friendly and professional, is at your disposal 24 hours on 24. (There are no rooms and common areas accessible to people with impaired mobility)
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Spa
Parking
Wifi
Bar / lounge
Coffee shop
Breakfast available
Breakfast in the room
Complimentary welcome drink
Children's television networks
Car hire
Taxi service
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Doorperson
Umbrella
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Bidet
Housekeeping
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Classic
Languages Spoken
English, French, Spanish, Italian
686Reviews19Q+A76Room tips
Traveller rating
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Carola wrote a review 1 Feb
Bathgate, United Kingdom11 contributions
My husband and I went as part of a relatively elderly group of 10 friends to Palermo for 5 days and the Hotel suited us all excellently. The location was very good, directly opposite the Opera house (to which we went for a performance) with numerous cafes bars and restaurants in the vicinity and with all the major sites of the city within a twenty minute walk. The staff were extremely welcoming, and helpful beyond the call of duty. We had a "superior" room which was spacious and comfortable and cleaned daily. Breakfast was served in the bedroom (for fewer people it could have been served at the bar but they asked us to take room service and the timing worked well). Breakfast menus a little limited (either "sweet with excellent croissants and pastries OR not sweet with cheese and cold cuts) but very nice. It was good value for money --we did go in January though. Entrance was straight up steps from the street so a little daunting but we thoroughly enjoyed our stay and hope to go again.
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Date of stay: January 2024
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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wack0jack0uk wrote a review Jan 2024
Edinburgh, United Kingdom4 contributions6 helpful votes
The staff at this small Hotel are very helpful and friendly. We went with a group from the uk. Our room overlooked an ally way which was a little disappointing but but still very nice. The breakfast was of good quality and was nice to have in your room. Yes the table was a little small but we put some of the things on the dressing room table. You have tea and coffee in your room. One the last 2 days we ate at the tables in the lounge. So again thank you for a lovely stay and thank you for looking after us all.
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Date of stay: January 2024
Value
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Trip type: Travelled as a couple
Room Tip: The Hotel entrance is up some steep steps
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Peter T wrote a review Dec 2023
Nijmegen, The Netherlands332 contributions253 helpful votes
The room is not too bad. And the location is marvelous. But besides this, the hotel lacks all other hotel qualities that one may look for. Entering the front door, a steep stairs take you to a small reception. There is small reading room. And that’s it. Breakfast unfortunately is a shame. Some food brought to your room, very inconveniently placed on the too small round table. Not even a second coffee… shame
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bibs48 wrote a review Oct 2023
Buffalo, New York20 contributions27 helpful votes
The Massimo Plaza Hotel is a very exceptional hotel in the heart of Palermo. It is directly across from the third largest opera house in the world, Teatro Massimo. The hotel offers spacious rooms which every amenity. Our room had a balcony overlooking a large, busy piazza. The location is perfect with access to public transportation only a short walk away. Breakfast was served daily either in our room or in a very esthetically pleasing room. Housekeeping attended to our room as soon as we left the hotel for the day. The 24 hour/day front desk staff could not have been friendlier or more helpful. We felt very pampered as we were assisted by Christian, Jenny and/or Francesca with restaurant/taxi reservations, help with directions or just anything we might have needed. To say our stay here was wonderful is a serious understatement! We would highly recommend this hotel to anyone who wants luxury at an affordable price!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The hotel is on a pedestrian street with many of restaurants, shops, etc.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Eileen F wrote a review Oct 2023
6 contributions4 helpful votes
The Massimo Plaza Hotel is a wonderful, luxurious hotel in the heart of Palermo! The rooms were spacious and beyond comfortable! We had our choice of having a continental breakfast delivered to our room or set up in a beautiful eating area in the hotel. The staff was professional and could not be more helpful with restaurant reservations, directions and transportation. They were there 24 hours/day to meet any and all of our needs. The hotel staff, in particular, Christian, Jennie and Francesca gave us individual attention with the utmost in customer service. We cannot recommend this hotel enough for it's location, ambience and hotel staff!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The hotel is directly across from the Teatro Massimo, opera house in Palermo. We took the tour...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jeff W wrote a review Sept 2023
4 contributions
This is a small boutique hotel in the heart of city. Just walk out the front door into all the action. The staff were very helpful and friendly. The rooms were nicely appointed and they served a great breakfast. Only cautionary note is the large staircase to enter the hotel as there is no elevator. Even though the staff carried our bags up and down the stairs for those with mobility issues it can be a little difficult.
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Date of stay: August 2023
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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David H wrote a review Aug 2023
3 contributions1 helpful vote
Amazing staff, comfortable, and safe. The hotel is at the heart of the city, all things are walking distance. Special shout-out to Francesca, she is a professional and well spoken making my stay at this location worthwhile. Grazie mille!!
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nico wrote a review Aug 2023
France9 contributions6 helpful votes
This hotel definitely does not deserve 4 stars. It is badly maintained (for eg: the sink stayed clogged for 3 days although we mentioned it the first day). Moreover it is very noisy. Do not be deceived by the pictures online: they do not represent the reality.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: The hotel area is a limited access zone. The car park may be very difficult to access.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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aimeelyon wrote a review Jun 2023
Allentown, Pennsylvania13 contributions25 helpful votes
As this was our 2nd honeymoon, I researched hotels long before our actual trip. Over the months, I came to recognize front desk clerks Cristian and Francesca, and later on Jenny. Each email was courteous, prompt, and answered whatever question I had. Since I was unable to find a concert during our stay at the nearby Teatro Massimo, I emailed a week or so before our trip to ask if they knew of anything at another theatre. Jenny wrote back right away and said there was a concert at Teatro Massimo and sent me the info. Then Cristian wrote with every single number needed for me to send a bank wire to pay for the tickets. I printed it and rushed over to our bank. After twenty-five minutes, my banker completed the transaction. Cristian wrote that if I sent him a copy of it, they would retrieve our tickets and that they'd be in our room upon our arrival. I was so elated, especially since, for whatever the reason, my search results always turned up empty--including after I plugged in the exact date and name of the concert after Jenny had written to me. My other concern was the steps leading up to the lobby. Cristian assured me that someone would help us with our four pieces of luggage. And true to their word, another staffer appeared like magic when our taxi driver took us to the piazza and immediately grabbed the heavy bags across the cobblestones and up the stairs. My husband Michael had purchased a phone for our use since some of his cousins wanted to meet us. We heard nothing from Mauro, our contact cousin, and I suggested we ask at the desk if they could call. Francesca was on duty, and it was solely through her efforts that we contacted Mauro that night. Then she found out that our phone required the use of the UK country code, which is why we hadn't been able to receive our messages. Because of all of her diligence and kindness, we were able to board a bus to Trapani, meet another cousin, then many more at a beautiful country farmhouse for an afternoon of joy and delicious food. Everyone at the front desk helped us with directions and bus/train/taxi information and assistance as we needed it that made our trip incredibly fulfilling and enjoyable. The Old World flavor of this hotel, a nicely-sized room with a table and chairs we could use for breakfast overlooking the piazza and our terrace, a spacious bathroom (and large vanity for all of our toiletries, etc.) and a good-sized armoire for our clothing made us feel quite at home and luxurious. There was a spacious desk in one corner where my husband was able to do his work, and each of us had a lamp and bedside table with a shelf, all of which allowed us to keep things close at hand as needed at nighttime. The bed was large and very comfortable, and the room was cleaned every day in a timely fashion. (I loved our housekeeper too!) The sweet young lady who brought our delicious breakfast of juice, fresh fruit, ham and cheese, rolls, jams, honey and yogurt--and wonderful coffee was a delight to see each morning. And the night of our concert, we were amazed to see that Jenny had procured for us our own box in an excellent location. That, too, was a magical, unforgettable experience made possible by the kindness of these then-strangers. Although Palermo is a rollicking, happy place filled with entertainment, music, and even a joyous festival for Saint Rosalia one night, our room was nearly completely soundproof--only the barest muffles of noise came through. And what fun to open one of our glass doors leading to the terrace each morning to gaze at the blossoms in our window boxes, with the ancient theatre across the way and see people meandering on their day as we sipped our coffee. Michael and I wanted to return to Taormina and Villa Igiea, places we'd visited on our honeymoon. These wonderful front desk angels helped make everything possible and the most memorable trip of our lives. I have never written such a glowing review of any establishment, and I've never wanted to do so more.
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Date of stay: May 2023
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Amanda W wrote a review Jun 2023
1 contribution
Me and my husband went here for our honeymoon and is just about to (sadly) leave. The staff is beyond amazing & the location is perfect. We do recommend this Hotel to everyone. We Will be back! Thank you! :)
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
S$156 - S$285 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
massimo plaza palermo, hotel massimo plaza
LOCATION
ItalySicilyProvince of PalermoPalermoSeralcadio
NUMBER OF ROOMS
11
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MASSIMO PLAZA HOTEL: UPDATED 2024 Reviews, Price Comparison and 376 Photos (Palermo, Italy) - Tripadvisor

Frequently Asked Questions about Massimo Plaza Hotel
Which popular attractions are close to Massimo Plaza Hotel?
Nearby attractions include Nobile e Monumentale Chiesa dell'Immacolata Concezione al Capo (0.4 km), Oratorio di Santa Cita (0.4 km), and Chiesa di San Domenico (0.4 km).
What are some of the property amenities at Massimo Plaza Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Massimo Plaza Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Massimo Plaza Hotel?
Guests can enjoy free breakfast, a lounge, and a free welcome drink during their stay.
Is parking available at Massimo Plaza Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Massimo Plaza Hotel?
Conveniently located restaurants include Biga Genio e Farina, Dolce Capo, and Finch Sushi.
Does Massimo Plaza Hotel have airport transportation?
Yes, Massimo Plaza Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Massimo Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Massimo Plaza Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Massimo Plaza Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Massimo Plaza Hotel?
Many travellers enjoy visiting Palazzo Drago Airoldi di Santa Colomba (0.6 km), Oratorio di Santa Cita (0.4 km), and Palazzo Steri - Chiaromonte - Carcere dei penitenziati (1.0 km).