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Mercure Palermo Centro

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Via Mariano Stabile 112, 90139, Palermo, Sicily Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$88
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Free cancellation until 30/06/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (572)
Room & Suite (354)
Dining (58)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 16/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Palermo Centro
Updated 16/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 118 hotels in Palermo
Location
Cleanliness
Service
Value
GreenLeaders Gold level
The new Mercure Palermo Centro is located in the city centre, 200 meters from Teatro Politeama and Teatro Massimo. This 4 star hotel offers 93 soundproofed rooms, a stylish hall, bar and internet point. Ideal for business and tourist stays.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Bar / lounge
Breakfast buffet
Breakfast in the room
Snack bar
Car hire
Taxi service
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
VIP room facilities
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, French, Spanish, German and 1 more
2335Reviews39Q+A76Room tips
Traveller rating
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Popular mentions
Andrii wrote a review Nov 2021
Lviv, Ukraine10 contributions1 helpful vote
Not a bad hotel in terms of rooms. We booked 2 rooms, one of the rooms does not smell very nice. The beds are comfortable, clean. Breakfast is quite modest, no vegetables at all. Nearby is a pretty cool restaurant Locale. Not far from the port. Parking is difficult to find, used the underground garage for 16 euros / day. Coffee at the hotel is very tasty :)
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Date of stay: November 2021Trip type: Travelled with family
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argyropa wrote a review Aug 2021
Athens, Greece2 contributions1 helpful vote
Old and run down rooms. The room size was extremely small, except from the bathroom that was reasonably sized. I did not see the room as displayed in the hotel brochures. Smell of cigaret in the corridors. Unprofessional and Arrogant service even from the hotel manager. Cheap and nasty breakfast.
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Date of stay: August 2021Trip type: Travelled with friends
1 Helpful vote
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Response from Andrea Stancato, Owner at Mercure Palermo Centro
Responded 1 Sep 2021
Dear Sir / Madame, Thank you for taking the time to tell us about your experience at the Mercure Palermo Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Palermo Centro, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I'm sorry that you didn't talk to us about your room and I will appriciate if you would like to contact us becouse I don't remember having the pleasure of talking to you that's why I can't understand what the adjective arrogant refers to. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrea Stancato Direttore/Manager
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YZ545 wrote a review Dec 2020
11 contributions3 helpful votes
+1
It was an exceptional experience staying at this hotel. The hotel is close to everything so its very convenient to visit all the places. The highlights were the staff of this hotel, they were very welcoming and fiendly. They always had smile on their face, nothing is too much for them when asked. They couldn't do enough for you. We had our flight cancelled at the last min and although it was fustrating and upsetting that we were stack there during christmas but the staff made us feel happy, we had to spend our christmas in the hotel and the staff provided us with christmas meal. All the staffs were deserves praises. Namely Martina, Valeria, Nadia and Barbara, they were exceptionally outstanding in their customer service. thank you again for your hospitality and we hope to see you again in the future.
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Date of stay: December 2020
Cleanliness
Service
Sleep Quality
Room Tip: Family room is the best, pleanty of room
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1 Helpful vote
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Departure770865 wrote a review Nov 2020
8 contributions4 helpful votes
i would actually give Mercure a 5 star but there denial in providing me with iron is what has let me to give three stars. it was really sad that they would not have an iron and iron board! breakfast was 4 on 5 dinner was 3 on 5 also it’s sad that they provide preheated frozen food in there resturant . so the bottom line is if you don’t need an iron for your clothes and you can find an alternative to there restaurant then it is a nice compact place .It’s a good hotel for 1-2 nights . But more than that i would suggest to avoid. Also may be due to covid regulations the AC was not working . also the front desk is nice and responsive.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2020
Value
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Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Andrea Stancato, Owner at Mercure Palermo Centro
Responded 8 Nov 2020
Dear guest, Thank you for your feedback received following your recent stay at Mercure Palermo Centro. I was sorry to learn that your stay on this occasion fell short of your expectations concerning the dinner and I apologise for any discomfort or inconvenience caused by the absence of the iron and iron board. Unfortunately, as my colleague explained you, for safety reasons we cannot provide any iron and iron board in the room, but we do provide an external laundry service for any need. I would like to apologise furthermore for the dinner you experienced: the menu offers a wide range of fresh choices, I am sorry If you felt your dish was not fresh as It was supposed to be. I will talk to the F&B manager to make sure that the waiter will help any customer on this hard choice of the fresh dish. We appreciate though your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Andrea Stancato General Manager
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Nadira520 wrote a review Oct 2020
London, United Kingdom3 contributions4 helpful votes
We had a wonderful stay. Hotel was clean and comfortable and located close to all the major sites in Palermo. Staff serving breakfast were professional. In particular, we won’t forget Vincenza who went out of her way everyday to ensure that me and my daughter were looked after properly. We were really impressed with her kindness, friendly attitude and generosity. Thank you so much 😊
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Date of stay: October 2020
Value
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2 Helpful votes
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PRICE RANGE
US$48 - US$229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure palermo centro hotel palermo, accor palermo centro
LOCATION
ItalySicilyProvince of PalermoPalermoPoliteama / Castellammare
NUMBER OF ROOMS
93
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Frequently Asked Questions about Mercure Palermo Centro
Which popular attractions are close to Mercure Palermo Centro?
Nearby attractions include Oratorio di Santa Cita (0.4 km), Teatro Massimo (0.4 km), and Museo Archeologico Regionale "Antonino Salinas" (0.3 km).
What are some of the property amenities at Mercure Palermo Centro?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Mercure Palermo Centro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Palermo Centro?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Mercure Palermo Centro?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Mercure Palermo Centro?
Conveniently located restaurants include Cibvs, Il Culinario, and Ristorantino Pizzeria Leone.
Does Mercure Palermo Centro have airport transportation?
Yes, Mercure Palermo Centro offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Palermo Centro?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Palermo Centro?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Palermo Centro offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Palermo Centro?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.