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Via Mariano Stabile 112, 90139, Palermo, Sicily Italy
4 people are viewing this hotel
Expedia.com
US$165
Free cancellation until 19/02/23
Booking.com
US$166
Free cancellation until 19/02/23
Mercure
US$157
Free cancellation until 19/02/23
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Hotels.comUS$165
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Traveller (600)
Room & Suite (338)
Dining (61)

About

#29 of 118 hotels in Palermo
Location
Cleanliness
Service
Value
GreenLeaders Gold level
The new Mercure Palermo Centro is located in the city centre, 200 meters from Teatro Politeama and Teatro Massimo. This 4 star hotel offers 93 soundproofed rooms, a stylish hall, bar and internet point. Ideal for business and tourist stays.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Bar / lounge
Breakfast buffet
Breakfast in the room
Snack bar
Car hire
Taxi service
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Hair dryer
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, French, Spanish, German and 1 more
2409Reviews42Q+A81Room tips
Traveller rating
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Anca R wrote a review Jan 2023
2 contributions
The best thing at this hotel was the breakfast. I didn't like that the coffee had to be ordered and the numerous staff didn't refill the food quickly. The kitchen staff were the nicest anyway. The reception and bar staff could be more friendly and attentive. The room was nice except the carpet. They didn't offer any discounts for heartists.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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gourmet wrote a review Jan 2023
7 contributions
The hotel is located i the town center, 5 minutes walk from the shopping area. It is a new hotel, rooms are very fresh but extremely noisy. They are badly insulated from the stree noise, you hear cars all the time. We had booked for 3 nights and cancelled one night. The hotel takes care of your car and the parking. You just need to ask the reception. Staff at the reception very unpleasant.
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Date of stay: December 2022
Cleanliness
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Sleep Quality
Room Tip: try to have a room as high up as possible.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ANGELO V wrote a review Dec 2022
Milan, Italy2394 contributions330 helpful votes
Hotel Mercure Palermo Centro is located in the city center, within short distance from the airport shuttle bus stop. It is also in walking distance from most of the sightseeing places in Palermo. I had a very good room with a little balcony, with good insulation from outside noise. The bed was very comfortable, and the bathroom was very good. Only minus point for the room is that you cannot control room temperature from the room, you have to ask the reception to increase or lower the temperature. Breakfast was very good, and staff was helpful.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Chloe S wrote a review Nov 2022
3 contributions2 helpful votes
Enjoyed our stay here. Nice sized room and bathroom. Very clean. Good location. Lovely coffee and brilliant shower. Staff on reception somewhat uninterested. Although Bar and breakfast staff friendly. But the Housekeeping staff very friendly and welcoming and was the only person we actually seen smile our whole trip in Palermo. Which was lovely to see every morning as you wouldn’t see another smile the whole day. Would stay here again. Thank you!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Taormina Stancato, Owner at Mercure Palermo Centro
Responded 14 Dec 2022
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of :) Sincerely, Andrea Stancato :) Direttore/Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
leven4all wrote a review Nov 2022
Long Island275 contributions157 helpful votes
My husband and I stayed at the Hotel Mercure in Palermo on a tour. The room was very spacious with a nice terrace. We enjoyed the breakfast with wonderful baked goods. The staff was exceptional! They went out of their way to find so many different restaurants for us to try, and suggested different things to do while we were in town.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TravelingBill wrote a review Oct 2022
Glendale, Arizona545 contributions530 helpful votes
This is a modern hotel with good size rooms and public areas. Linens above average. The breakfast is fair, at best and the hotel is not in a good area. I would not feel safe walking around the area at night Very few restaurants in the area, you have to walk 1/2 mile to get anything.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Joe S wrote a review Oct 2022
6 contributions1 helpful vote
We stayed at this hotel two separate times during our stay in Sicily in April 2022. It's a lovely hotel. It's right in the middle of so many sights and felt safe. Our rooms were spacious and comfortable with big bathrooms. One of our rooms had a view of the hills and the other was street side. My mom's room had a huge balcony that we spent time on soaking up the sun and the sounds of the city. My main reason for writing this review to highlight the AMAZING care the staff provided to my mom and her friend. They caught COVID and were quarantined to this hotel. I was terrified leaving them in Sicily while I went home but the staff took such good care of them. They knew their room number and would ask how my mom was feeling when she called to order breakfast (which is a great breakfast by the way). They helped coordinate retesting. They reassured my mom and were always available to help. My mom and her friend were living off room service and would rave about how great the food and wine was. One employee in particular, Barbara, went above and beyond. She would stop by to see my mom and help her with whatever she needed, such as going to the supermarket to get medical supplies. They were stuck there over Easter and she even brought my mom a chocolate Easter bunny :) and she brought them flowers too and it really brightened their day. My mom and her friend both said she had such a pleasant personality and made them feel cared about and loved. I truly believe their great service actually helped my mom and her friend recover quicker. It was so reassuring knowing that they were in caring hands. We want to go back as soon as they can and will pick this hotel again. Thank you everyone who works there!
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Date of stay: April 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Taormina Stancato, Owner at Mercure Palermo Centro
Responded 27 Oct 2022
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Palermo Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team and Barbara particularly, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Stancato Direttore/Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TheScalises wrote a review Oct 2022
Long Island47 contributions80 helpful votes
My wife, son, and I stayed here at the start and at the end of our Gate 1 tour. The rooms were clean and easily accommodated the 3 of us. The buffet breakfast was delicious. And it was near some nice shops and restaurants. And it was a few blocks away from Teatro Massimo and a street market that we visited.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Taormina Stancato, Owner at Mercure Palermo Centro
Responded 28 Oct 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Stancato Direttore/Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jean M wrote a review Sep 2022
3 contributions
When you arrive with a lot of luggage and nobody moves a finger to help is a good welcome in any 4*... though the staff was helpful, the hotel parking is an extra 20 euros for a nearby underground car storage (you have to leave the keys and the car, don't plan to use your car until you leave, it's a tetris game in that parking). Rooms are clean without much decoration - pretty plain. Location wise, you can walk to the old town, but it's a decent walk. Next time either I'll stay closer to the old town or would take something nicer with a pool and a free parking a bit outside palermo.
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Taormina Stancato, Proprietario at Mercure Palermo Centro
Responded 26 Sep 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Stancato Direttore/Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie M wrote a review Sep 2022
Chester, United Kingdom71 contributions79 helpful votes
This is a fabulous hotel. Fresh, modern, spacious, brilliant staff and a breakfast which is substantial with lots to choose from. It was so much better than I was expecting from others’ reviews. Palermo you were wonderful and Mercure you were a gem. Thank you.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: Corner room was great.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$58 - US$137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure palermo centro hotel palermo, accor palermo centro
LOCATION
ItalySicilyProvince of PalermoPalermoPoliteama / Castellammare
NUMBER OF ROOMS
93
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MERCURE PALERMO CENTRO: UPDATED 2023 Hotel Reviews, Price Comparison and 801 Photos (Italy) - Tripadvisor

Frequently Asked Questions about Mercure Palermo Centro
Which popular attractions are close to Mercure Palermo Centro?
Nearby attractions include Oratorio di Santa Cita (0.4 km), Teatro Politeama Garibaldi (0.4 km), and Teatro Massimo (0.4 km).
What are some of the property amenities at Mercure Palermo Centro?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Mercure Palermo Centro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Palermo Centro?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Mercure Palermo Centro?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Mercure Palermo Centro?
Conveniently located restaurants include Finch Sushi, Planta, and Sapori Perduti.
Does Mercure Palermo Centro have airport transportation?
Yes, Mercure Palermo Centro offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Palermo Centro?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Palermo Centro?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Palermo Centro offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Palermo Centro?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.