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Hotel Plaza Opera

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Traveller (104)
Room & Suite (188)
Dining (16)
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Overview
  • Excellent33%
  • Very good45%
  • Average18%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Reviews (482)
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70
77
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5
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70
77
33
7
5
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All reviewsairport shuttle bus stopnice modern hotelcomfortable bedmost morningsbreakfast roomroom was a decent sizefront desk staffhard boiled eggsmeat and cheesethe main shopping streetmajor sightsnewer partwould definitely stay here againan ironpastrieswithin walking distanceminute walk
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1 - 5 of 192 reviews
Reviewed 9 April 2018 via mobile

We were staying at a Hotel Plaza Opéra for the past two days. I can say that the location is good. Staffs are nice and helpful. Room furniture are old and we can hear the neighbor’ conversation after 10 pm. We really hate the hotel...More

Thank Sueyitam
Response from GiuliaBriguglia, Sales & Marketing Executive at Hotel Plaza OperaResponded 10 April 2018

Dear Sueyitam, thank you for choosing our property for your stay and for sharing your opinion on it. It was very interesting for us to read as it contains some very different indications from the feedback we usually have on rooms - which are considered...More

Hotel's Favourite
Reviewed 23 June 2017

We stayed here for 5 days recently. The concierges were wonderful. They pointed us to good restaurants, key sites to visit, how to use the bus system, and more. The room was extremely nice and clean. The breakfast was delicious with a very helpful staff....More

Thank kmchastain
Response from GiuliaBriguglia, Sales & Marketing Executive at Hotel Plaza OperaResponded 23 June 2017

Dear kmchastain, thank you very much for your amazing review. We are truly happy that our staff really managed to go beyond your expectations with their knowledgeability and helpfulness. We are also delighted that you loved your room and our breakfast service and staff. Thank...More

Reviewed 4 March 2018

We stayed two nights here at the end of August, and had an average experience. Upon arriving, we were told the wifi was down, and it stayed that way for a while. Our room was a decent size, but quite dated. The bathroom was relatively...More

1  Thank aviddat
Response from GiuliaBriguglia, Sales & Marketing Executve at Hotel Plaza OperaResponded 12 March 2018

Dear Aviddat, thank you very much for sharing this review about your travel experience at Hotel Plaza Opéra dating back to last year. It is a great opportunity for me to thank you for choosing our property and share some updates and changes that have...More

Reviewed 5 February 2018

We stayed here for 2 nights and it felt like home. We were there off season so it felt like we had the place to ourselves. We got to know one of the concierges, Joshua, however the staff were friendly and helpful. Great location for...More

Thank 303lolaa
Reviewed 30 October 2017

This place is in a great location. The hotel was clean and comfortable. The staff was super friendly, especially the bartender Antonio. The breakfast was standard compared to the other places we have stayed. The dining room was nice. We had a great time staying...More

Thank travelingpurdy
Response from GiuliaBriguglia, Sales & Marketing Executive at Hotel Plaza OperaResponded 31 October 2017

Dear travelingpurdy, thank you very much for this very good review and for sharing your straightforward opinion on your recent stay experience. I would particularly like to thank you for highlighting the great hotel location, the friendly attitude of our staff and the overall atmosphere...More

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About
Amenities
Top amenities
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$104 - US$396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Palermo
#19 Romantic Hotel in Palermo
#20 Luxury Hotel in Palermo
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$104 - US$396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Palermo
#19 Romantic Hotel in Palermo
#20 Luxury Hotel in Palermo
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (104)
Room & Suite (188)
Dining (16)
Business Centre & Event Rooms (1)
Questions & Answers
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StepneyTraveller
30 December 2017|
AnswerShow all 2 answers
Response from GiuliaBriguglia | Property representative |
Dear Willow3b, thank you for your question! The property features a private garage hosting up to 8 vehicles. Please contact our Front Desk for information about availability on a specific date, and in the meanwhile please... More
2
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Hetty52
8 April 2017|
Answer
Response from GiuliaBriguglia | Property representative |
dear Hetty52, please get off the bus at the Palermo - Via E. Amari n. 170 (Politeama) stop. The hotel is located less than 100 mt from there, on the corner between via Nicolò Gallo and via Isidoro La Lumia, the road that... More
1
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Google Translation
mahaneys
15 February 2017|
Answer
Response from GiuliaBriguglia | Property representative |
Dear mahaneys, thank you for choosing Hotel Plaza Opéra for your stay in Palermo and for your question. I am pleased to reconfirm that internet connection is wifi, free and password-accessed, available in all rooms and... More
1
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Google Translation
Room Tips
"Try to get on the 6th floor"
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"the only negative, is that the hotel was unable to provide an ironing board, due to new laws."
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"Higher floors may be quieter."
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"Light sleepers should ask if there are quieter rooms away from the loud street noise."
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