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Mazzaro Sea Palace - VRetreats

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Via Nazionale 147, 98030, Taormina, Sicily Italy
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Traveller (1100)
360
Panoramas (40)
Room & Suite (256)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.

About

#2 of 91 hotels in Taormina
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Mazzarò Sea Palace is located on the magnificent bay from which it takes its name, Baia di Mazzarò, one of the most famous beaches in Taormina. A location that boasts an exceptional panorama where the gaze is filled with infinite natural beauty. At Mazzarò Sea Palace you will be transported to a world made of colours, scents, and history. An exclusive retreat where sun, crystal-clear sea, and exclusive experiences await you.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Snorkelling
Fishing
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Hand massage
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
Baggage storage
Concierge
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Bay View
Languages Spoken
English, French, Russian, Spanish and 1 more

Location

Full view
67Somewhat walkable
Grade: 67 out of 100
21Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
986Reviews37Q+A69Room tips
Traveller rating
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  • 58
  • 11
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  • 2
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Popular mentions
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Alex P wrote a review 9 Nov
Marlow, United Kingdom8 contributions2 helpful votes
My wife and I stayed at the Sea Palace for 5 days. I can't say enough about how good the hotel is. Staff at the front desk, housekeeping, restaurant and beach were so professional, friendly and helpful.. The outlook onto the bay from the terrace and sea view rooms was like a picture postcard. The breakfast buffet on the terrace had a huge selection of quality food and the staff happily offered made to order items on request. The sandy beach area has beds, umbrellas and towels at no extra charge. We didn't have dinner at the hotel as the menu didn't appeal and was rather pricey. The hotel is located a two minute walk from the cable car that connects with the bustling town of Taormina that has an abundance of restaurants and bars. Its not the least expensive hotel around but its well worth the money.
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Date of stay: October 2022
Value
Service
Sleep Quality
Room Tip: Go for a sea view and choose deluxe for a larger terrace and a better bathroom
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Steve T wrote a review Oct 2022
Fleet, United Kingdom37 contributions11 helpful votes
Beautiful place. Stunning bay. 7:15 sunrise not to be missed, it’s purely magical, a small pink disc rising out of the ocean. Thank you to Katherine and the team that provided us with an unexpected upgrade to a sea facing suite with two terraces, housekeeping by Rosanna and Nino impeccable. Breakfast on the terrace everyday, comprising of cereal, bacon egg sausage sandwich, glass of Prosecco, custard croissant, melon and pineapple, yoghurt. Plus a pot of English tea. Absolutely perfect thank you.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Saturday evening in town very busy, but so nice to be surrounded by locals out for walk through...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 3 weeks ago
Dear Steve T, We wish to thank you for choosing to stay at Mazzarò Sea Palace for your holidays and mostly for taking the time to share your feedback with us. Marilena Calabrò - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sonia wrote a review Oct 2022
Sydney, Australia1 contribution
If your ever looking to fall in love, WELL this is the place to do it ‘Mazzaro Sea Palace in Taormina’ the hotel and staff are just happy and very helpful and the team down at the ‘bagno’ beachfront, Giovanni, Franco & Claudio are sure to make your days in the sun easy, comfortable and most of all memorable 🇮🇹
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 3 weeks ago
Dear Navigate02739284078, It’s a pleasure to read that you enjoyed your stay with us. We hope to have the pleasure of welcoming you again soon in this wonderful corner of paradise. Best regards from sunny Taormina, Marilena Calabrò - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ashley W wrote a review Oct 2022
2 contributions1 helpful vote
When I say this place is BREATHTAKING - I mean it!! Absolutely stunning property on the coast of the Mediterranean Sea!! I am a Travel Agent and this was my first time to Sicily and Taormina did not disappoint! Very conveniently located close to the cable car to ride up to the actual small village of Taormina! Let's about the staff first!! Eleanora, Alma and all the madams at the front desk were extremely kind and helpful! They made our stay like a dream and attended to all our crazy American needs! We absolutely loved them and loved getting to know them and sharing stories! They really made our stay!! All of the staff at the restaurant downstairs!! WOW!!! Christian, Federico, Salvatore, Francesco, Luca & Viki YOU all were incredible!!! Talk about making us feel like royalty around there! They were always there to greet us with a glass of Prosecco! The breakfast was always wonderful and all the food we ate was made fast and deliciously prepared! The VIEWS!!!!! AMAZING in every way!! Really - it was like stepping out into a dream! The pictures don't do it justice and you must see it to believe it! Thank you Mazzaro Sea Palace for the Most Amazing visit - 10/10 and can't WAIT to come back and visit you again soon!
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 3 weeks ago
Dear awitttstyle, Thank you for this extremely positive rating. It’s a pleasure to read that you enjoyed your stay at Mazzarò Sea Palace in our beautiful Taormina. We hope to welcome you again in the future. Kind regards, Marilena Calabrò - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lauren L wrote a review Oct 2022
2 contributions6 helpful votes
WOW, if I could give this hotel 100 stars I would! My fiancé and I had the absolute BEST experience with Mazzaro Sea Palace from start to finish. Leading up to our trip, Claudia was absolutely amazing in answering all of our questions/helping to make reservations for us at all of the restaurants we wanted to try. She was quick with her responses and SO helpful to go above & beyond to make sure our trip was perfect before we even stepped inside. Let me just say, the pictures do not even do this place justice. We were already anticipating a gorgeous view/room and were even more impressed upon arrival. The location is PERFECT. It is a quick 5 minute walk to the cable cars which will shuttle you back & forth to the town with all of the shops/restaurants (a perk we did not know about until we arrived!) We were thrilled to be able to avoid taking taxis every night. Eleonora at the front desk was so sweet and helpful for anything we needed during our stay. Out of all of the hotels I have stayed at, this staff was definitely the most impressive/friendly. The hotel is located on a beautiful beach with a gorgeous pool. We barely wanted to leave-- it was truly paradise! I have to give a shoutout to the amazing bartenders (Christian, Federico, Salvatore, Francesco, Luca & Viki). These guys know how to make a killer cocktail and we truly felt like we were leaving making the most incredible friends! Thank you SO much to everyone at Mazzaro Sea Palace for giving us the most amazing trip in Sicily. We can't wait to visit again!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 3 weeks ago
Dear Imlodolce, Thank you for sharing your experience with this positive rating. We are pleased that you have appreciated your stay at Mazzarò Sea Palace and that you enjoyed a truly Sicilian experience enriched by the welcoming spirit of our Team. We look forward to welcoming you again for another unforgettable stay. Best regards, Marilena Calabrò - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lori F wrote a review Oct 2022
6 contributions3 helpful votes
Great stay at this lovely sea side luxury resort with friendly staff that goes out of their way to make a pleasant visit. From check in to cleaning staff ( Anna Maria and her friend) to craft cocktails and beach service friendly and caring staff. I recommend a junior suite with amazing views and terrace. Easy walk to cable car to Taormina. Check out Castelmola if you want to go off the beaten trail. Will be back.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Sundays are crazy In Taormina, suggest traveling elsewhere that day.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 3 weeks ago
Dear Capecodtravels, Thank you for the time dedicated to comment your stay at Mazzarò Sea Palace. We really appreciate when our guest decide to share with us their their enthusiastic impression on their stay. We sincerely hope to welcoming you back soon. Warm regards, Marilena Calabrò - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kelly K wrote a review Oct 2022
2 contributions
Staff were beyond perfect and the food was exceptional, you felt like a queen being looked after, the hotel is so clean and have everything you could want in the room. The staff on the pool and beach were lovely and Franco was very helpful for our young child and brought him bucket and toys to play in the sand with which was a special touch - would highly recommend!
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 3 weeks ago
Dear S1681KPkellyk, Thank you for sharing your experience at Mazzarò Sea Palace. We are glad that you appreciated our place, your feedback make us feel proud and is the real payback for all our hard work. We hope to welcome you back in Taormina. Kind regards, Marilena Calabrò - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GandKfromOz wrote a review Oct 2022
Mosman, Australia87 contributions50 helpful votes
We were a family of 10 and stayed for 1 week. This is truly a wonderful hotel with an unbelievable setting and fantastic staff in all areas. The breakfasts on the terrace were an exceptional way to start each day. Although the service from all staff was excellent and very friendly, special thanks to Claudia, the concierge, who not only liaised with us prior to arrival in a very professional way, but also provided excellent touring advice and arranged some excellent tours for our group. Katrina and Eleonora on the front desk were also very helpful and professional and thanks too, to them. Without exception, everybody in our family of 10 people agreed that this was one of the best places we have ever stayed at, and we are all very well travelled. This is our 2nd stay at the Mazzaro Sea Palace and we will be back.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Sea facing rooms are a “must”.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 3 weeks ago
Dear GandKfromOZ, Thank you on my behalf and on behalf of the entire team from Mazzarò Sea Palace for the nice words of appreciation and for taking your time to send a review. Your comments are greatly received and encouraging for our team to continue to strive and improve on our standards of service. We look forward to welcoming you again to Taormina and send our warmest regards. Marilena Calabrò Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gisellew7 wrote a review Oct 2022
Scottsdale, Arizona7 contributions1 helpful vote
+1
We dined at the hotel ristorante, Armonia, and had an Amazing dining and flavors experience! Taste of Sicily menu and wine pairing perfecto! The Service and suggestions were impeccable !! Views to be in our memories forever. We will return! Grazie!
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 3 weeks ago
Dear gisellew7, We wish to thank you for choosing to stay at Mazzarò Sea Palace for your holidays and mostly for taking the time to share your feedback with us. Marilena Calabrò - Room Division Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
galina k wrote a review Oct 2022
1 contribution
We came to Mazzaro Sea Palace with our friends in September and had a wonderful time. Everything was beautiful. Katerina from the front Desk was especially warm, welcoming, friendly and helpful. She was super accomodating, provided us excellent reccomendations and advice about Sicily, and was overall extremely kind and made us feel at home. Thank you Katerina and the entire Mazzaro Sea Palace staff! Would definitely reccomend
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from VOIhotels sede centrale, Proprietario at Mazzarò Sea Palace - VRetreats
Responded 3 weeks ago
Dear X4372TRgalinak, thank you very much for your amazing and detailed review! We are really happy to see that your experience has enjoyable in every single service offered. Thank you also for your lovely praise of our team. I am sure they will be very pleased to know that you hold them in such high esteem. We look forward to your return and remain at your entire disposal any time we can be of service to you. Best regards, Marilena Calabrò - Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$399 - US$1,073 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mazzaro sea palace hotel taormina, mazzaro sea palace taormina
FORMERLY KNOWN AS
VOI Grand Hotel Mazzarò Sea Palace
LOCATION
ItalySicilyProvince of MessinaTaormina
NUMBER OF ROOMS
76
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MAZZARO SEA PALACE - VRETREATS: UPDATED 2022 Hotel Reviews, Price Comparison and 1,240 Photos (Taormina, Italy) - Tripadvisor

Frequently Asked Questions about Mazzarò Sea Palace - VRetreats
Which popular attractions are close to Mazzarò Sea Palace - VRetreats?
Nearby attractions include Lido Mazzarò (0.07 km) and Stabilimento Balneare Sporting Mazzaro (0.2 km).
What are some of the property amenities at Mazzarò Sea Palace - VRetreats?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mazzarò Sea Palace - VRetreats?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mazzarò Sea Palace - VRetreats?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mazzarò Sea Palace - VRetreats?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Mazzarò Sea Palace - VRetreats?
Conveniently located restaurants include Restaurant Armònia, Ristorante Nui, and Ristorante del Lido La Pigna.
Are there opportunities to exercise at Mazzarò Sea Palace - VRetreats?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mazzarò Sea Palace - VRetreats have airport transportation?
Yes, Mazzarò Sea Palace - VRetreats offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mazzarò Sea Palace - VRetreats?
Yes, dry cleaning and laundry service are offered to guests.
Does Mazzarò Sea Palace - VRetreats offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mazzarò Sea Palace - VRetreats?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Russian.