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Excelsior Palace Hotel

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Traveller (455)
Room & Suite (275)
Pool & Beach (75)
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Overview
  • Excellent30%
  • Very good45%
  • Average17%
  • Poor6%
  • Terrible2%
Travellers talk about
“etna view”(27 reviews)
“riviera travel”(10 reviews)
“pool area”(43 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
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Reviews (703)
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472 results
Traveller rating
150
191
89
29
13
Traveller type
Time of year
LanguageEnglish
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150
191
89
29
13
Show reviews that mention
All reviewsetna viewriviera travelpool areathe main streethalf boardside sea viewcorso umbertoair conmulti storey car parkreception stafffabulous locationstandard roomroom was largethe cliffup to datesingle roombars and restaurants
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1 - 5 of 472 reviews
Reviewed 5 days ago via mobile

Stunning setting great pool area - but hotel is very tired, threadbare carpets in the public areas, our room was clean, but old worn furnishings chipped bathroom fittings all compounded by staff for whom helpful smiling service is a totally alien concept!

Thank Allanachs
Hotel's Favourite
Reviewed 9 September 2017

We have just returned from the most relaxing holiday at this wonderful gem of a hotel. Never having been to Scicily before and having read very differing reviews we were not quite sure what to expect. Well worry we certainly didn't need to have done....More

8  Thank calamityjane1956
Reviewed 1 week ago

Spent 4 nights at this wonderfully placed hotel on a very high mountain. Extremely exciting ride up in our coach, zig-zagging . Scenery was spectacular. View from our bedroom of Mount Etna, sea & bays below. Hotel built 1904, still has the look, the walls...More

Thank Carol T
Reviewed 2 weeks ago

The staff is always so friendly and helpful. Sparkling clean room, good breakfast, surprise afternoon pastries brought to your room. Perfect location. Couldn't have been happier here. Hope we can return one day.

1  Thank allenssi
Reviewed 2 weeks ago via mobile

We stayed at the Excelsior Palace Hotel for four nights arriving at Taormina-Giardini station by train. Although only about 1.5 miles from the hotel, the hotel is several hundred feet higher than the station. Our first challenge therefore was getting to the hotel; the options...More

Thank Chris H
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$162 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Luxury Hotel in Taormina
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$162 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Luxury Hotel in Taormina
Room types
Suites, Non-Smoking Rooms
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Traveller (455)
Room & Suite (275)
Pool & Beach (75)
Dining (70)
Amenities (8)
Business Centre & Event Rooms (4)
Questions & Answers
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Holly186621
25 April 2018|
AnswerShow all 2 answers
Response from excelsiorpalacehotel | Property representative |
Dear guest, you can regulate air conditioning in your room. Best regards Rosella Ponte
0
Votes
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Manxie52
9 October 2017|
AnswerShow all 4 answers
Response from cheshireguy | Reviewed this property |
no the bus station is at the other end of Taormina a 20min walk
0
Votes
linda h
5 September 2017|
AnswerShow all 3 answers
Response from Trudi525 | Reviewed this property |
No there wasn't a kettle
1
Vote
Room Tips
"Front for Mount Etna & Sea views."
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"It's worth paying for one of the rooms with a view - but not imperative if you just want somewhere to..."
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"Ask for room near elevator, which also have best views of the sea."
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"It's probably worth paying for the room with a view"
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