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Via Dei Tornabuoni 8, 50123, Florence Italy
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9 people are viewing this hotel
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Traveller (485)
Room & Suite (158)
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.

About

#2 of 431 hotels in Florence
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Stay in the Heart of Florence ! Hotel Milù boasts an unbeatable location in the heart of Florence's historical centre and offers beautiful views of the city and the hills from the rooftop terrace. It is only 400 m from the Uffizi Gallery and Ponte Vecchio. Set in an elegant, 14th-century building, Hotel Milù has a mix of classic design and modern facilities. Your room is spacious and air conditioned, and includes a smart TV, free WiFi, and an Espresso Coffee Machine. Start your day with an American-style buffet breakfast while catching up on the news with a selection of national and international newspapers available. Guests can enjoy a library and a terrace on site. Milù Hotel is next to Palazzo Strozzi, host to a number of international exhibitions. You can walk to Santa Maria Novella Station in 10 minutes, while Florence Santa Maria del Fiore Cathedral is just 450 m away. This is our guests' favorite part of Florence, according to independent reviews. We speak your language!
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Property amenities
Parking
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
Rooftop terrace
24-hour security
24-hour front desk
Private check-in / check-out
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Rooftop bar
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Private balcony
Safe
Laptop safe
Minibar
Flatscreen TV
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Boutique
Languages Spoken
English, French, Russian, Spanish and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
560Restaurantswithin 0.5 km
361Attractionswithin 0.5 km
1344Reviews23Q+A100Room tips
Traveller rating
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Lin R wrote a review 20 Nov
7 contributions
+1
First and most importantly-do NOT avoid this hotel because of those few bad reviews! They are 99% B.S.! Our stay/experience was as follows—- Upon arrival we were professionally greeted by Letizia who checked us in rapidly and then spent quite a bit of time showing us the area map and making suggestions for things to do in the area. The immaculately clean glass elevator zipped us up to our room on the 3rd floor. Wow! The room was a sufficient size. Bathroom beautifully updated and offered the usual amenities one would expect. The shower was nice, great water pressure and the water was hot. The towel warmer was fantastic. Bed firm and comfortable. There was one soft and one firmer pillow. There’s an espresso maker, pods, cups and spoons. The complimentary Frig held a coke, a peach nectar, one regular and one fizzy water, and 2 bags of snacks—all of which are replenished daily along with the coffee pods. The cleaning staff were quick and efficient EVERY DAY. Up on the 5th floor was a reading/seating area adjacent to the breakfast room. There’s a coffee machine in there available 24/7. The breakfasts were PHENOMENAL! A large spread of way too much to list. They even offer to make you eggs and pancakes. The smell of the freshly baked croissants is wonderful. There’s an outside enclose patio with heaters if temperatures drop. Lights up at nighttime. Seats about 20 people. I spent plenty of time out there enjoying the complimentary coffee machine and water. As for the front desk staff—Letizia, Eva, Jessica, Francesca and Cristella from start to finish we’re VERY professional, courteous, helpful and ALWAYS available for anything we needed. These ladies were extremely conscientious and made our stay the most enjoyable one in Italy thus far. That said—we are planning another 2 week trip next year in Florence, at THIS hotel for the entire time! I’ve probably left a few things out but in conclusion, I HIGHLY recommend this hotel for all the reasons above. You will NOT be disappointed!
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Date of stay: November 2022Trip type: Travelled with friends
Room Tip: Our room had a window facing the street so it MAY be a bit noisy at times. The real noise is much...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info info, Gestione del fatturato at Hotel Milu
Responded 1 week ago
Dear Lin, Your enthusiasm for our Hotel fills us with joy and makes us proud. We are happy that you have enjoyed all our services, and that you liked the hotel. But most of all, thank you for your nice words on our staff. We are looking forward to to seeing you again soon in our Hotel to offer you an ever better service and an equally pleasant stay! Thank you again for your beautiful comments, they mean a lot to us and we appreciate so much the fact that you left us such an amazing review. Kindest Regards, Milu Staff & Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jason D wrote a review Sep 2022
3 contributions
Hotel's Favourite
Great boutique hotel close to all of the major sites. The front desk staff were very helpful in booking reservations, making recommendations, and assisting with parking my rental car. Good value for the price and amenities.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info info, Gestione del fatturato at Hotel Milu
Responded 1 Sep 2022
Dear Jason D, We are very glad that you enjoyed your stay so much! It is our main goal to make our guests feel welcome and to provide the best services. We do our job with much passion and dedication and we are thrilled to read such nice words! It will be a great pleasure to host you again! Kindest Regards, Milu Staff & Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
retsehd wrote a review 19 Nov
Asheville13 contributions2 helpful votes
+1
This is a charming hotel with a great location. our room was very comfortable with a nice balcony. Breakfast on the rooftop terrace was lovely. The entire staff was friendly and helpful. We had a delightful stay.
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Date of stay: October 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info info, Gestione del fatturato at Hotel Milu
Responded 1 week ago
Dear Retsehd, Thank you so much for sharing this beautiful review with us and all future travellers. We are so happy to read such wonderful words about the room and our rooftop breakfast. Thank you very much for the nice words for our staff and their friendly and professional service. We look forward to your next visit! Kindest Regards, Milu Staff & Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elizabeth M wrote a review 18 Nov
illinois5 contributions1 helpful vote
Our stay at Milu made our Florence visit even better. The room was comfortable, breakfast was delicious, and the location was perfect. But the highlight was the staff. They greeted us with smiles and sent us to the best restaurants in Florence .
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info info, Gestione del fatturato at Hotel Milu
Responded 1 week ago
Der Elizabeth M, your enthusiasm for our Hotel fills us with joy and makes us proud. Thank you very much for the nice words you spent! We are happy that you have enjoyed all our services, and that you liked the hotel. But most of all, thank you for your nice words on our staff. We hope to see you again soon in our Hotel to offer you an ever better service and an equally pleasant stay. Kindest Regards, Milu Staff & Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
windjay wrote a review 17 Nov
Asheville, North Carolina140 contributions105 helpful votes
Our room was very clean and was of good size. The location couldn't be better. Even though it faced a busy street the room was quiet. The staff is excellent. They responded to every need. the breakfast was excellent. The hotel price was reasonable. My only complaint is that there needs to be a handicap bar in the shower or safety strips on its floor. The floor of the shower can get slick and there is nothing to grab. If I ever get to come to Florence I will stay here again
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info info, Gestione del fatturato at Hotel Milu
Responded 1 week ago
Dear windjay, Thank you for sharing your review and for choosing our Hotel. We are happy that our services were to your liking and that you enjoyed the cleanliness and the central location, convenient for every need. We also thank you for your valuable information that will help us improve the comfort of our rooms and bathrooms. In the hope of being able to welcome you again in the future, we send you our best regards. Milu Staff & Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Massimo B wrote a review 16 Nov
1 contribution
A real jewel in the heart of Florence Where you can breathe art in every area of the hotel on the fifth floor a pleasant relaxation area where you can enjoy a cappuccino and read in total tranquility And in the morning find an excellent breakfast to enjoy on the hotel terrace for a pleasant start to the day Very friendly and helpful staff and always ready to give an answer to your needs Very welcome the possibility to arrive in front of the hotel with your own car thanks to the car pickup and parking service
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info info, Gestione del fatturato at Hotel Milu
Responded 1 week ago
Dear Massimo B, We thank you for your choice and for taking the time to review your experience at the Milu Hotel. We are pleased to hear that you have enjoyed all our services, such as the comfort of our rooms, breakfast and the kindness of our staff. We hope to welcome you again in the future and wish you a happy day. Best regards. Milu Staff & Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emils-Travels wrote a review 14 Nov
37 contributions
The hotel location is the best! Only a short walking distance from all the hot spots -- Duomo, Accademia, Uffizi, the train station, and even to venture across the river. Rooms are great and breakfast is good. I didn't find out until I checked out but apparently there is bacon at breakfast if you ask for it! The staff are all incredibly friendly and helpful. Special shoutout to Letizia.
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Date of stay: October 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info info, Gestione del fatturato at Hotel Milu
Responded 2 weeks ago
Dear Emil, We would like to thank you for posting such a nice comment regarding your last stay at Milu Hotel Florence. It was a pleasure to host you. We are thrilled to read that all of the services provided during your stay exceeded your expectations, especially thanks to the job of our dedicated service team. We look forward to welcoming you again in Milu! Warmest Regards, Milu Staff & Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cameron L wrote a review 7 Nov
1 contribution
Hotel Milu was a perfect location for our 3 day stay in Florence. We were centrally located and found everything easily accessible. The hotel was beautiful with lots of art throughout. All of the staff I encountered were kind and helpful. We will stay here again when visiting Florence!
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Date of stay: November 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info info, Gestione del fatturato at Hotel Milu
Responded 3 weeks ago
Dear CameronlP2795XF, Thank you for taking the time to leave your feedback following your recent stay at Milu Hotel and sharing with future travelers. It is fantastic to know you enjoyed the beautiful design with the purpose to offer comfortable and equipped spaces also accompanied by a modern and elegant design. Also, many thanks for highlighting the hotel, services and the staff working at Milu Hotel in Florence. We always try to do our upper best to provide the best customer service as possible and herewith meet the expectations of our guests. A comment like yours is a true source of motivation for all of us. We certainly look forward to the opportunity to welcome you back in the very near future. Warmest regards, Milu Staff & Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MGFlower wrote a review 7 Nov
Greater London, United Kingdom174 contributions69 helpful votes
Great hotel, great location, wonderful friendly staff. This hotel is perfectly situated to explore florence, being right in the centre. It is almost directly opposite the original house of Gucci store and is surrounded by boutiques it is the ultimate boutique hotel on a road like Londons Bond Street. The rooms are well appointed and the interior has interesting modern art on the walls and in the rooms. Breakfast is adequate and served on the roof.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info info, Gestione del fatturato at Hotel Milu
Responded 3 weeks ago
Dear MGFlower, A valuation like yours is a true source of motivation for all of us working at Hotel Milu in Florence. Next to that, we are so happy you enjoyed our unbeatable location right in the center of Florence and a perfectly communicated location near all attractions and points of interest. Without a doubt, the best reward is to read your lovely comments regarding the friendliness and help you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We would be happy to welcome you back to make your next stay more rewarding. Kind Regards, Milu Staff & Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cathleen C wrote a review 3 Nov
Los Altos, California12 contributions
Great staff here. Shout out to Eva and Laura at the front desk. Super friendly and helpful. Hotel is in a great location with all sites within easy walking distance. I recommend getting a room with a balcony. We had room 501 which was lovely. We could sip wine on the balcony in the late afternoon and listen to people singing opera in the street. Breakfast was outstanding with eggs and accessories made to order along with delicious pastries, fruit, yogurt and so much more on the rooftop. You didn't need to eat again for hours. It doesn't have a lot of rooms so it felt warm and welcoming, instead of cold and impersonal. We would definitely stay here again.
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Date of stay: October 2022
Rooms
Cleanliness
Service
Room Tip: suggest getting a room with a balcony. Room 501 is lovely.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from info info, Gestione del fatturato at Hotel Milu
Responded 3 weeks ago
Dear 249cathleenc, We would like to thank you for posting such a nice comment regarding your last stay at Milu Hotel Florence. It is always a great pleasure to have you with us. We are thrilled to read that all of the services provided during your stay exceeded your expectations, especially thanks to the job of our dedicated service team. We hope to have the pleasure of welcoming you back in a near future. Sincerely yours, Milu Staff & Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$133 - US$232 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceDuomo / Florence Historic Center / San Giovanni
NUMBER OF ROOMS
22
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HOTEL MILU: UPDATED 2022 Reviews, Price Comparison and 616 Photos (Florence, Italy) - Tripadvisor

Frequently Asked Questions about Hotel Milu
Which popular attractions are close to Hotel Milu?
Nearby attractions include Piazza della Signoria (0.4 km), Gallerie Degli Uffizi (0.5 km), and Ponte Vecchio (0.4 km).
What are some of the property amenities at Hotel Milu?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Milu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Milu?
Guests can enjoy a rooftop bar, free breakfast, and a lounge during their stay.
Is parking available at Hotel Milu?
Yes, parking is available to guests.
What are some restaurants close to Hotel Milu?
Conveniently located restaurants include Gustarium, I' Girone De' Ghiotti, and Bottega Di Fattoria-Trattoria Toscana.
Is Hotel Milu located near the city centre?
Yes, it is 0.3 km away from the centre of Florence.
Are any cleaning services offered at Hotel Milu?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Milu?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Russian.
Are there any historical sites close to Hotel Milu?
Many travellers enjoy visiting Duomo - Cattedrale di Santa Maria del Fiore (0.5 km), Florence American Cemetery (7.6 km), and Basilica San Miniato al Monte (1.6 km).