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Via Degli Orti Oricellari 30 Santa Maria Novella, 50123, Florence Italy
Lowest prices for your stay
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US$167
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US$200
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US$148
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Traveller (170)
Room & Suite (88)
Dining (19)

About

#71 of 429 hotels in Florence
Location
Cleanliness
Service
Value
Joy Hotel was built in the heart of Florence, 150 meters far from Santa Maria Novella Central Station, close to the main Shopping streets and the new trendy places. Each room offers WI-FI service and a kettle with free coffee and tea. A tasty breakfast with a selection of high quality products, from sweet to salty and organic, with genuine and natural flavors
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Secured parking
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Non-smoking hotel
Shared lounge / TV area
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Telephone
Clothes rack
Wake-up service / alarm clock
Minibar
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
181Restaurantswithin 0.5 km
54Attractionswithin 0.5 km
890Reviews14Q+A75Room tips
Traveller rating
  • 639
  • 206
  • 24
  • 11
  • 10
Time of year
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Popular mentions
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Most Recent
jimlynn2022 wrote a review 26 Sep
1 contribution
Great hotel in a great location close to the train station for ease in travelling. Easy to walk to various scenic spots and also close to places to eat at night. Turned out to be central to the meeting spots for a number of day trips we had booked. Staff was great and helpful and the room was very nice and well appointed.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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570maggie wrote a review 25 Sep
Chicago, Illinois1 contribution
We stayed at Joy Hotel for 5 nights of our 2-week Italian vacation. We enjoyed the location and the employees were helpful and friendly. We would highly recommend the hotel’s breakfast. We looked forward to it every morning.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Compagnia Alberghiera, Proprietario at c-hotels Joy
Responded 2 days ago
Dear Maggie, Thank you for the time spent to review our hotel. We are happy you enjoyed our location, our breakfast and professionalism of our staff. We look forward to welcoming you again. Kind regards. Lapo Bonciani - Guest Relation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chloemullen16 wrote a review 20 Sep
Edinburgh, United Kingdom1 contribution
Reception service available 24 hours; charming and friendly staff; modern and comfortable rooms with air conditioning and secure safe. Great location, based a couple of minutes walk away from T2 arirport tram.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Compagnia Alberghiera, Proprietario at c-hotels Joy
Responded 1 week ago
Dear Guest, Thank you for your feedback and for the evaluation given to our hotel. Come back soon we will be happy to welcome you again. Best regards. Lapo Bonciani - Guest Relation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cofls4338 wrote a review 20 Sep
1 contribution
It was great to be here. The staff were very kind and handled all my requirements quickly. But there was a little stain on the towel or blanket, so I took out a star. Nevertheless, if I go to Florence again, I will stay at this hotel for sure!
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Compagnia Alberghiera, Proprietario at c-hotels Joy
Responded 1 week ago
Dear Guest, We thank you for choosing our hotel. Your suggestions and opinions will help us in improving our quality and service. Best regards. Lapo Bonciani - Guest Relation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bellaircraft01 wrote a review 19 Sep
1 contribution
Front staff was very kind and helpful and wonderful lady working the cafeteria for breakfast made our day every day there just wonderful. This is a fantastic place to stay especially considering how close it is to the train station and how comfortable the beds are.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Compagnia Alberghiera, Proprietario at c-hotels Joy
Responded 1 week ago
Dear Guest, Thank you for the time spent to review our hotel. We are happy you enjoyed our location, our breakfast and professionalism of our staff. We look forward to welcoming you again. Kind regards. Lapo Bonciani - Guest Relation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susan S. wrote a review 19 Sep
Hindman, Kentucky7 contributions
While the room was not expansive, it was sufficient, comfortable, and very clean. All of the essentials were there. Shower was excellent. The breakfast buffet was very good, and the lady working it was wonderful. This hotel has good value.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Compagnia Alberghiera, Proprietario at c-hotels Joy
Responded 1 week ago
Dear Guest, Thank you for your feedback and for the evaluation given to our hotel. Come back soon we will be happy to welcome you again. Best regards. Lapo Bonciani - Guest Relation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lorna J wrote a review 18 Sep
12 contributions3 helpful votes
This is highly recommended, staff are friendly and very courteous. The hotel is very clean and the location is fantastic. Hotel is also close to public transport and central to shopping and restaurants
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Compagnia Alberghiera, Proprietario at c-hotels Joy
Responded 1 week ago
Dear Guest, Thank you for your feedback. You described our strengths. We hope to welcome you again. Best regards. Lapo Bonciani - Guest Relation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hisham K wrote a review 8 Sep
2 contributions
We had terrible experience staying at this hotel. Too expensive for the services offered. Poorly designed bathroom shower. Not efficient air conditioning. In short, I don’t recommend this facility for visitors. It is over rated and so expensive for the expectations
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Compagnia Alberghiera, Proprietario at c-hotels Joy
Responded 2 weeks ago
Dear Hisham, We thank you for choosing our hotel. Your suggestions and opinions will help us in improving our quality and service. Best regards. Lapo Bonciani - Guest Relation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shunnett M wrote a review Aug 2022
3 contributions
The hotel was nice and across the road from the train station but it was a quiet area. It was a short walking distance to the nice side of town with alot of shopping and food. The staff was very friendly & helpful. The rooms very clean and the beds a little to firm for my preference but we had alot of pillows. I didn't see any vending machines, but there was a mini mart about 2min walk away. The staff gave us ice when we asked as well. (Ice is uncommon in Italy). The only area I could say was a negative kinda was the air conditioning. It didn't get very cold, but I will admit that we like it quite cold when we sleep.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Compagnia Alberghiera, Proprietario at c-hotels Joy
Responded 3 weeks ago
Dear Shaun, Thank you for the time spent to review our hotel. We are happy you enjoyed our location, our breakfast, cleanliness and professionalism of our staff. We look forward to welcoming you again. Kind regards. Lapo Bonciani - Guest Relation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniel J wrote a review Aug 2022
3 contributions
Very poor communication and service. We were told we would be contacted by the hotel by phone. We were not. Zero flexibility on rescheduling of booking even with ample notice. This place must be full of Covid-19 positive travellers unable to incur the cost of being charged for a room the hotel is unwilling to rebook. Avoid booking here!
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Compagnia Alberghiera, Proprietario at c-hotels Joy
Responded 3 weeks ago
your review is highly offensive and reflects your education as well as the complete lack of clarity. Avoid to welcome this person. Lapo Bonciani - Guest Relation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$96 - US$218 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Maria Novella
NUMBER OF ROOMS
51
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Frequently Asked Questions about c-hotels Joy
Which popular attractions are close to c-hotels Joy?
Nearby attractions include Chiesa di San Salvatore in Ognissanti (0.4 km), Officina Profumo-Farmaceutica di Santa Maria Novella (0.3 km), and Church of Santa Maria Novella (0.5 km).
What are some of the property amenities at c-hotels Joy?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at c-hotels Joy?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at c-hotels Joy?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at c-hotels Joy?
Yes, paid private parking nearby and secured parking are available to guests.
What are some restaurants close to c-hotels Joy?
Conveniently located restaurants include Indian Restaurant Crown of India Florence, Ristorante Taj Palace, and Casa Ciabattini.
Are any cleaning services offered at c-hotels Joy?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at c-hotels Joy?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to c-hotels Joy?
Many travellers enjoy visiting Duomo - Cattedrale di Santa Maria del Fiore (1.0 km), Florence American Cemetery (7.9 km), and Basilica San Miniato al Monte (2.3 km).
Is c-hotels Joy accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.