Very centrally located in oltrarno; excellent front staff, including Tatiana who were so friendly and helpful! Amazing breakfast.Spotless property, great suites and wonderful amenities at an unbeatable price. We spent 2 weeks here in December 22. Would HIGHLY recommend this hotel!
Fantastic staff and location. Beautiful rooms and steps away from everything that Florence offers. This is a gem and a wonderful place to base your Florence excursions. Stylish and modern rooms and a very attentive staff make this a too choice in Florence.
The staff is Fabulous, Welcoming and very attentive to details. The location is right next to the Ponte Vecchio, the Duomo, the Arno, Galleria dell' Accademia and many other sites by foot! The hotel is located in a small charming and quiet street, nice restaurante and bars close by. The room is spacious, the bed is confortable and the jacuzzi in the room was just what we needed to chill out at on our arrival! We finished our last day relaxing in the amazing Spa with a big jaccuzzi, Amamm, Sauna and my friends also enjoyed a nice massage at the end! We highly recommend Ponte Vecchio Suites & Spa :)
It was our second time staying at this hotel, and we are definitely coming back. Accommodations are extremely clean and comfortable, and the staff: Santiago, Andre, Tatiana, and Simona, went above and beyond to make our trip more enjoyable. They even helped us plan some of our outings! Breakfast was also amazing.
Rooms are very spacious. The hotel is centrally located next to Ponte Vechio Bridge near shops and restaurants. The staff is very friendly and eager to help. Santiago was very kind. Breakfast was decent. Would stay here again next trip to Florence!
Great hotel, and excellent service team. We originally booked our trip to Florence using our credit card service. They completely messed everything up… However, before we even got to the city, Andre and the rest of service staff worked with drivers, and us to fix all of the problems. They went above and beyond to insure that my family had a very good experience. They are a world class staff. The hotel was quiet, centrally located, and secure. 10/10 would recommend. The next time I come to Florence, this is the ONLY hotel I will even consider staying at. Tatiana, Simona, André, Santiago, Adriano, and Giammarco were all wonderful!
This hotel is so clean and beautiful. The staff was very attentive and accommodating to our needs. They provided us transport for a reasonable rate from the airport to the hotel. They even were accommodating when we were accidentally late to a spa appointment. I love this place and would definitely stay here again!
We couldn't have been happier in Ponte Vecchio Suites & Spa for our stay in Florence. Our original reservation was for 2 nights, but there happened to be a transportation strike so our flight was canceled and re-scheduled 48 hours later, the staff was fantastic and went out of their way to make sure that we had a room. The cappuccino with the breakfast bar was a great way to start each day...The location is great, you can get anywhere you want on foot with ease. The rooms are spacious, modern, and clean, with great beds, and tremendous showers. This stay was a fantastic part of what was an amazing first trip to Italy. This stay was just another fantastic part of an amazing vacation.
our stay in Ponte Vecchio Suites & Spa was very good. the staff, most specially Santiago (he spoke and understands english well), was very accommodating. Location is quite excellent for our needs, very near ponte vecchio bridge, very accessible to ponte santa trinita which is the bridge we take leading to the boutique stores. around this hotel are individual shops... wine shops, leather goods, convenience stores, fantastic restaurants just about everything and anything one needs or not. i definitely would recommend this hotel to all my friends who are searching and want a hassle-free experience.
Amazing staff so friendly and accommodating. Husband and I traveled with two small kids and they were so helpful! Helped us booked one of the most popular restaurants in Florence day of! We booked executive suite and it was clean, spacious, and perfect for our family of 4. Will consider staying here again!
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