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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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#5 of 433 hotels in Florence
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Ponte Vecchio Suites & SPA offers its exclusive hospitality in a modern building facing "Torre Dei Belfredelli", an ancient tower in the heart of the city, just 50 meters from the most representative place in Florence, Ponte Vecchio. It is the perfect location to discover the city of Florence: the 4-star Hotel is the ideal accommodation solution to enjoy your stay in an exclusive and unforgettable way, surrounded by places of interest, restaurants and trendy shops. Here you will find large newly renovated rooms, the SPA area that can be reserved by each Suite's guests for a private and exclusive use, but above all, high-level services and always kind, helpful staff. All areas of the hotel are covered by free Wi-Fi network for our guests to use and in each Suite it is possible to use a smartphone to browse freely for the entire length of the stay, as if at home.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Breakfast available
Children's television networks
Car hire
Spa
Wifi
Sauna
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Taxi service
Couples massage
Full body massage
Hammam
Massage
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Bathrobes
Housekeeping
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Minibar
Refrigerator
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, French, Spanish, German and 1 more
Location
100Great for walkers
Grade: 100 out of 100
378Restaurantswithin 0.5 km
287Attractionswithin 0.5 km
Contact
Via Dei Belfredelli 9, 50125, Florence Italy
Name/address in local language
Getting there
Alamanni-Stazione Santa Maria NovellaFlorence Tramway Network15 min
Porta al Prato-Leopolda Parco della musicaFlorence Tramway Network19 min
Car HireSee all Florence car hire
691Reviews16Q+A89Room tips
Reviews
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Popular mentions
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Most Recent
Very centrally located in oltrarno; excellent front staff, including Tatiana who were so friendly and helpful! Amazing breakfast.Spotless property, great suites and wonderful amenities at an unbeatable price. We spent 2 weeks here in December 22. Would HIGHLY recommend this hotel!
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Review collected in partnership with this hotel
Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from S Firenze, Direttore generale at Ponte Vecchio Suites & Spa
Responded 2 weeks ago
Dear 810philipw What an amazing review... we cannot thank you enough for the rewarding words you have spent and for choosing the Ponte Vecchio Suites & Spa for such a long term stay. A very special thanks comes then from Tatiana who has sincerley appreciated this mention since she is not only one of our most exerienced concierges but also a great ambassador of our hospitality values. We can only look forward welcoming you once again and wish all the best for this upcoming New Year. The team of Ponte Vecchio Suites & Spa.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Fantastic staff and location. Beautiful rooms and steps away from everything that Florence offers. This is a gem and a wonderful place to base your Florence excursions. Stylish and modern rooms and a very attentive staff make this a too choice in Florence.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from S Firenze, General Manager at Ponte Vecchio Suites & Spa
Responded 18 Oct 2021
Dear JKSLTX It has been a great pleasure to host you and your party in our boutique hotel Ponte Vecchio Suites & Spa. Thank you for remarking the strategic location where we are located and the style of our rooms that can be a perfect blend in order to make the most of your visit in Florence and Tuscany at the same time. We truly look forward to welcome you back so please do not hesitate to get in touch in order to get the best deal. In the meanwhile we wish you a safe journey back home and an amazing day. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rhizlane L wrote a review Dec 2022
The staff is Fabulous, Welcoming and very attentive to details. The location is right next to the Ponte Vecchio, the Duomo, the Arno, Galleria dell' Accademia and many other sites by foot! The hotel is located in a small charming and quiet street, nice restaurante and bars close by. The room is spacious, the bed is confortable and the jacuzzi in the room was just what we needed to chill out at on our arrival! We finished our last day relaxing in the amazing Spa with a big jaccuzzi, Amamm, Sauna and my friends also enjoyed a nice massage at the end! We highly recommend Ponte Vecchio Suites & Spa :)
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Date of stay: December 2022Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from S Firenze, Direttore generale at Ponte Vecchio Suites & Spa
Responded 17 Dec 2022
Dear 984rhizlanel What an amazing and sparkling review... we cannot thank you enough for the rewarding words you have spent to honour such a pleasant experience. Thank you for underlining the main features of our property as far the rooms and our Spa is concerned as well as the location and our customer service focus. I am sure that we can be able to keep doing as well as in this circumstance for the future so please do not hesitate to make your way back at the San Firenze Suites since we will be there ready to welcome you and your party. In the meanwhile we truly wish you a great journey in Italy and a wonderful day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was our second time staying at this hotel, and we are definitely coming back. Accommodations are extremely clean and comfortable, and the staff: Santiago, Andre, Tatiana, and Simona, went above and beyond to make our trip more enjoyable. They even helped us plan some of our outings! Breakfast was also amazing.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from S Firenze, Direttore generale at Ponte Vecchio Suites & Spa
Responded 26 Nov 2022
Dear S7598Cljorgem Thank you so much for taking the time share your opinion throughout the Trip Advisor website. We are so glad you have appreciated our friendly focused customer service team, the quality of the accomodation and the amazing breakfast. Your contribution allows us truly to improve constantly the overall quality of our performances. Thank you for considering the Ponte Vecchio Suites & Spa your home away from home in Florence since we cannot wait to welcome you back and make the most once again out of your next stay together. Wishing you our best and kindest regards. The Ponte Vecchio Suites Staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms are very spacious. The hotel is centrally located next to Ponte Vechio Bridge near shops and restaurants. The staff is very friendly and eager to help. Santiago was very kind. Breakfast was decent. Would stay here again next trip to Florence!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from S Firenze, Direttore generale at Ponte Vecchio Suites & Spa
Responded 25 Nov 2022
Dear Experience559165 Thank you so much for taking the time to share this very important opinion about your recent stay at the Ponte Vecchio Suites & Spa and for the special mention for Mr . Santiago. We are very proud of his efforts, attitude and willingness for providing excellent service to all our guests. Please do not hesitate getting in touch for your next trip or for suggesting us to your friends, we will be pleased to assist you or them at any time with passion and enthusiasm. Our best and kindest regards. Hotel Manager Fabio Menta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel, and excellent service team. We originally booked our trip to Florence using our credit card service. They completely messed everything up… However, before we even got to the city, Andre and the rest of service staff worked with drivers, and us to fix all of the problems. They went above and beyond to insure that my family had a very good experience. They are a world class staff. The hotel was quiet, centrally located, and secure. 10/10 would recommend. The next time I come to Florence, this is the ONLY hotel I will even consider staying at. Tatiana, Simona, André, Santiago, Adriano, and Giammarco were all wonderful!
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from S Firenze, Direttore generale at Ponte Vecchio Suites & Spa
Responded 25 Nov 2022
Dear Stephen L We cannot thank you properly and enough for such a world class, detailed and amazing review. It’s so exciting to know we were able to fix properly and according to your proper level of satisfaction such a special family trip that as I suppose you were expecting to be an unforgettable experience. Please do not hesitate to reach our team again for the next special stay in Florence; we will be ready to ensure you all the best from Andrè, Santiago, Tatiana, Simona, Adriano and Giammarco or better the unique and reliable ambassadors of our concept of hospitality made of passion and involvement. Our best and kindest regards. Fabio Menta Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is so clean and beautiful. The staff was very attentive and accommodating to our needs. They provided us transport for a reasonable rate from the airport to the hotel. They even were accommodating when we were accidentally late to a spa appointment. I love this place and would definitely stay here again!
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Great location!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from S Firenze, Direttore generale at Ponte Vecchio Suites & Spa
Responded 25 Nov 2022
Dear tymnasium We sincerely wish to say thank you on the behalf of all our team members, management and property for taking the time to share such incredible feedback throughout Tripadvisor. Your lovely and detailed words make us feel so proud of the project we belong to and please do not hesitate to contact us directly for your next wonderful experience in Florence. We will be ready to welcome you at the best. Looking forward to this next special experience we wish you our best and kindest regards. Fabio Menta Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We couldn't have been happier in Ponte Vecchio Suites & Spa for our stay in Florence. Our original reservation was for 2 nights, but there happened to be a transportation strike so our flight was canceled and re-scheduled 48 hours later, the staff was fantastic and went out of their way to make sure that we had a room. The cappuccino with the breakfast bar was a great way to start each day...The location is great, you can get anywhere you want on foot with ease. The rooms are spacious, modern, and clean, with great beds, and tremendous showers. This stay was a fantastic part of what was an amazing first trip to Italy. This stay was just another fantastic part of an amazing vacation.
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from S Firenze, Direttore generale at Ponte Vecchio Suites & Spa
Responded 25 Nov 2022
Dear Mike261 First of all thank you so much for selecting among so many properties in Florence to stay at the Ponte Vecchio Suites & Spa especially for such a special occasion as the first trip in or country. Your lovable and detailed commentary provides all our team members with a great sensation of proudness for being part of such a special hospitality project and fullfilness for the quality of the service provided. Please do not hesitate to contact our front office and reservation team for any future reservation you may wish to make either for you or third party, we will be glad to take the outmost care. Wish you all our kindest and best regards. Fabio Menta Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
our stay in Ponte Vecchio Suites & Spa was very good. the staff, most specially Santiago (he spoke and understands english well), was very accommodating. Location is quite excellent for our needs, very near ponte vecchio bridge, very accessible to ponte santa trinita which is the bridge we take leading to the boutique stores. around this hotel are individual shops... wine shops, leather goods, convenience stores, fantastic restaurants just about everything and anything one needs or not. i definitely would recommend this hotel to all my friends who are searching and want a hassle-free experience.
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Review collected in partnership with this hotel
Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from S Firenze, Direttore generale at Ponte Vecchio Suites & Spa
Responded 7 Nov 2022
Dear Navigate35213413689 Thank you so much for taking the time to write such a lovable review and for considering our property as a place to recommend to your friends this does make us feel very proud and rewarded since we sincerley strive to deliver a geat and unique service. We cannot wait to welcome you back therefore please do not hesitate to get in touch we would be more than glad to help you organize your next experience in the Ponte Vecchio Suites & Spa. In the meanwhile we wish you a safe journey back home and a very pleasant day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing staff so friendly and accommodating. Husband and I traveled with two small kids and they were so helpful! Helped us booked one of the most popular restaurants in Florence day of! We booked executive suite and it was clean, spacious, and perfect for our family of 4. Will consider staying here again!
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Review collected in partnership with this hotel
Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from S Firenze, Direttore generale at Ponte Vecchio Suites & Spa
Responded 7 Nov 2022
Dear 998beben Thank you for choosing the Ponte Vecchio Suites & Spa for this very special family trip in Florence . It has been a sincere great pleasure to welcome you and make your experience so pleasant and memorable. Your appreciation towards our staff, location, service and property makes us feel proud and fully rewarded. Please do not hesitate to get in touch once again and allow us to organize your next stay together. Looking forward to this amazing opportunity we wish you a very pleasant day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$206 - US$400 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Oltrarno / Pitti / Santo Spirito
NUMBER OF ROOMS
14
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Claim Your ListingPONTE VECCHIO SUITES & SPA (S̶$̶2̶9̶3̶) S$251: UPDATED 2023 Hotel Reviews, Price Comparison and 233 Photos (Florence, Italy) - Tripadvisor
Frequently Asked Questions about Ponte Vecchio Suites & Spa
Which popular attractions are close to Ponte Vecchio Suites & Spa?
Nearby attractions include Piazza della Signoria (0.4 km), Gallerie Degli Uffizi (0.3 km), and Ponte Vecchio (0.1 km).
What are some of the property amenities at Ponte Vecchio Suites & Spa?
Some of the more popular amenities offered include free wifi, a fitness centre, and a spa.
Which room amenities are available at Ponte Vecchio Suites & Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Ponte Vecchio Suites & Spa?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Ponte Vecchio Suites & Spa?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Ponte Vecchio Suites & Spa?
Conveniently located restaurants include Gustarium, I' Girone De' Ghiotti, and Trattoria Alfredo.
Are there opportunities to exercise at Ponte Vecchio Suites & Spa?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is Ponte Vecchio Suites & Spa located near the city centre?
Yes, it is 0.07 km away from the centre of Florence.
Are any cleaning services offered at Ponte Vecchio Suites & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ponte Vecchio Suites & Spa?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Ponte Vecchio Suites & Spa?
Many travellers enjoy visiting Duomo - Cattedrale di Santa Maria del Fiore (0.7 km), Florence American Cemetery (7.3 km), and Basilica San Miniato al Monte (1.3 km).