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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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104 Reviews from our TripAdvisor Community

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Showing 23: English reviews
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London, United Kingdom
Reviewed 15 April 2016

Owner are old so difficult to communication with. The bedding and furniture are old so i don't sleep well for one night there. I was surprised at the bathroom/toilet that is big size but located next to the reception that made me feel uncomfortable. I would not consider anyone to stay there.

1Thank Saira S
Reviewed 23 August 2015

I'm all for experiencing local culture and understand average Europeans do not enjoy the same amount of personal space and luxury as average Americans. Therefore, I expect rooms in old buildings in Italy to be smaller and water pressure to be weaker and accept the sewer systems can't handle soft, thick toilet paper. But I have to draw the line...

2Thank Staci O
Reviewed 17 June 2015

The hotel is centrally located, close to the city centre and very close to the train station. The staff were very friendly. The room was clean. Wifi reception in the room was good. I would go here again.

Thank Patricia H
Reviewed 13 April 2015

We stayed overnight on transit before catching an early train in the morning. The location was perfect as it's 10-minute walk to Santa Maria Novella train station. The room was comfortable and it has the basic facilities. We had the shared bathroom/toilet which was inconveniently located next to the reception. Unfortunately when we arrived the guy at the reception wasn't...

Thank fnugroho
Buffalo Grove, Illinois
Reviewed 1 August 2014

Do not stay here, Rude staff, When we returned the second day, we found our toiletries knocked over and in the biday, they took all of the towels but did not replace with new towels. We called the desk for new towels but no one ever picked up the phone. We walked outside and hit the buzzer but no one...

1Thank Alison J
Santa Barbara, California
Reviewed 20 July 2014

A clean, convenient budget hotel close to the train station. Stayed two nights. It is extremely basic, but met our needs. No flash, weak internet, but close to some good restaurants and easy walking to all the sights in the old city. Only saw the man at the reception upon check-in, then saw no one else the entire stay -...

1Thank SB-Home
Reviewed 18 July 2013 via mobile

Location is the only good thing about this place. Poor service, overpriced, wifi signal weak and very noisy. Our room was next to reception and the street so constant noise from both sides. Florence has better places to offer for same prices....

1Thank AnnoB82
Reviewed 22 June 2013

Despite being a 1* we could not fault this hotel. It is very clean, tidy and in a great location. A less than 5 minute walk from the train station and 15 minutes from main attractions it is a great choice if you are on a budget. We fell in love with Florence and would definitely come back and we...

1Thank lutim61
Honolulu, Hawaii, United States
Reviewed 12 November 2012

I stayed at the Hotel Margaret for a week back in May of 2010 with some friends. We had a room with 3 beds and a private bath. This hotel is run by a friendly family who always greet you as you come and go. The young man who works the front desk, Graziano speaks English and is very nice....

1Thank James R
Cape Town Central, South Africa
Reviewed 29 June 2012

Looking at the reviews can't believe we stayed in same place as those that give this hotel a good rating. Yes, it is close to the station and the sights but that is all. We were put in a front noisy room facing the street.The room was clean but the bedding and furniture are old like the owners. We had...


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04/06/2017 05/06/2017
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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The Hotel Margaret, 1 star hotel, family-run, is situated in the heart of the historical center of Florence, few steps away from Santa Maria Novella Central Train Station, the Uffizi Gallery and the Duomo.Our hotel was fully renovated in 2002. It is located in an elegant building dating back to the early 900 and offers an elegant and relaxing environment. Its strategic location in the center of town, lets you reach the most prestigious artistic monuments, churches and museums of Florence just in a few minutes walking.Our 7 rooms hotel is finely furnished with classic taste and equipped with the best comfort. ... more   less 

Additional Information about Margaret

Address: Via della Scala 25, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $93 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Margaret 1*
Number of rooms: 7
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Also Known As:
Margaret Hotel Florence
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get the rooms that those that were happy with this hotel got.”
KILIANM, 29 Jun 2012 | Read review
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