We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
28/01/2018 29/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Helvetia & Bristol - Starhotels Collezione

    Via De' Pescioni 2, 50123, Florence, Italy
    011 39 390 552 6651
    Call
    Hotel website
    Save
    Lowest prices for your stay
    28/01/2018 29/01/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     4 people are viewing this hotel
    US$305
    US$224
    SAVE US$81
    US$257
    US$224
    Traveller (82)
    Room & Suite (175)
    Dining (46)
    Overview
    • Excellent64%
    • Very good22%
    • Average7%
    • Poor3%
    • Terrible4%
    Travellers talk about
    “old world” (8 reviews)
    “glass ceiling” (2 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    5.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$224.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Florence hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "1265e5efd78449cabd242e270aced468", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":191158,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32608522],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":224,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"1265e5efd78449cabd242e270aced468","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":305,"lowestMetaPrice":224,"additionalPartner":false,"highestMetaPriceDisplay":305,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":305,"lowestMetaPrice":224,"highestMetaPriceDisplay":305,"hotelName":"Helvetia & Bristol - Starhotels Collezione","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjEyNjVlNWVmZDc4NDQ5Y2FiZDI0MmUyNzBhY2VkNDY4IiwiQUlLIjoiMWJmZGI4MTc1ZjZiNGFkNmExMGZkMzU2NGQzYjc4MGYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "US$224", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79411179":"CheapTicketsEWS","108584124":"AgodaIB","34370345":"Hotwire","32426569":"BookingCom","121591144":"TravelClickIB50","53910094":"TravelocityEWS","78858747":"OrbitzEWS","109264779":"HotelsCom2IB","32608522":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (177)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 130 reviews

    Reviewed 2 days ago via mobile

    We loved this hotel for its fabulous location, friendly staff and great food. Our room was sumptuous and quite large for a European hotel. The staff proudly showed us the antique furniture in our room and told us a little of the history of the...More

    Thank AngieP712
    Reviewed 1 week ago via mobile

    This is an excellent property with spacious and comfortable rooms, but the standout was nothing was ever too much for the staff who treated my family so well. Its location ticks all the boxes, being central to all the many historical and shopping attractions Florence...More

    Thank OvationGX2
    Response from Gabriele S, Front Office Manager at Helvetia & Bristol - Starhotels CollezioneResponded 1 week ago

    Dear Guest, Thank you for your review and for your words of appreciation towards our staff. I am very glad to hear that you enjoyed our location which is very convenient and central. Because of that the streets can be noisy at times, however we...More

    Reviewed 1 week ago

    This place is in a fabulous location, just a short stroll to the main piazza, duomo and almost everything else. The staff are amazing with nothing too much trouble, from arranging restaurants, giving accurate instructions on where to find a laundromat and the like. Always...More

    Thank Neil S
    Response from Gabriele S, Front Office Manager at Helvetia & Bristol - Starhotels CollezioneResponded 1 week ago

    Dear Neil, I would like to thank you for your review. We are extremely happy to hear that you enjoyed the Helvetia & Bristol because of the location and for the friendliness of our staff. We would be very happy to welcome you again at...More

    Reviewed 2 weeks ago via mobile

    Let me start by saying that Helvetia&Bristol is well located beautifully designed old Pallazzo converted into a hotel that I would recommend for staying in Florence. That said, one must be very careful in choosing a room as 8 out of 20 rooms per floor...More

    Thank AndreiDiaconescu
    Response from Gabriele S, Responsabile reception at Helvetia & Bristol - Starhotels CollezioneResponded 1 week ago

    Dear Mr. Diaconescu, We would like to thank you for your review and for your comments oulining your disappointment with regards to your recent stay at the Helvetia & Bristol. With reference to your comments regarding our internal Junior Suites and Suites I would like...More

    Reviewed 2 weeks ago

    Helvetia Bristol has the best possible location in the middle of the historical center on a quiet street close to all sights and high end shops. It is a very classical hotel in Belle Epoque style. Very friendly and helpful staff. We were upgraded to...More

    Thank Per S
    Response from Luana M, Management Assistant at Helvetia & Bristol - Starhotels CollezioneResponded 2 weeks ago

    Dear Per S, We would like to thank you for sharing your kind feedback here on TripAdvisor following your stay with us. It is always a real pleasure to read that our daily efforts in customer service result in a brilliant guest experience and that...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Airport Transportation
    • Business Centre with Internet Access
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$238 - US$701 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #82 Business Hotel in Florence
    • #91 Luxury Hotel in Florence
    • #106 Romantic Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 67
    • Reservation Options
    • TripAdvisor is proud to partner with TravelClick, Expedia, Orbitz, Agoda, Priceline, Hotels.com, getaroom.com, Travelocity, Hotwire, Cancelon, HotelQuickly and TripOnline SA so you can book your Helvetia & Bristol - Starhotels Collezione reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Duomo
    • Also Known As
    • Helvetia And Bristol Hotel ,
    • Helvetia Bristol Hotel ,
    • Helvetia Bristol Florence
    Add Photo Photos
    Traveller (82)
    Room & Suite (175)
    Dining (46)
    Hotel & Grounds (113)
    Bathroom (2)
    Nearby
    Duomo
    Florentia, as it was called by Latins, is permeated by
    an eternal beauty spread in all corners of the city.
    The historic center is characterized by the immensity
    of the Duomo, able to transport tourists into the
    brightest age of Florence: the Renaissance. Who does
    not know the Brunelleschi Dome, San Giovanni
    Baptistery and the Giotto’s Campanile? Everything is
    enclosed here and it would be easy to imagine the city
    ...More
    Nearby HotelsSee all 411 hotels in Florence
    Palazzo Vecchietti Suites and Studios
    406 reviews
    .05 km away
    Strozzi Palace Hotel
    639 reviews
    .07 km away
    Room Mate Isabella
    485 reviews
    .08 km away
    Hotel Pendini
    2,066 reviews
    .10 km away
    Nearby Restaurants
    Ristorante Self-Service Leonardo
    667 reviews
    .13 km away
    Procacci
    481 reviews
    .07 km away
    Briscola
    364 reviews
    .09 km away
    Hard Rock Cafe Florence
    2,898 reviews
    .10 km away
    Nearby Attractions
    Palazzo Strozzi
    776 reviews
    .06 km away
    Piazza della Repubblica
    974 reviews
    .15 km away
    Via de' Tornabuoni
    212 reviews
    .16 km away
    Santi Michele e Gaetano
    74 reviews
    .10 km away
    Ask a question
    Questions & Answers
    Max485
    1 November 2017|
    Answer
    Response from DJKYP | Reviewed this property |
    Not sure this is a question but rather part is another conversation posted
    0
    Votes
    nixongupta
    I am sorry i do not agree with the management, i would like to clarify that yes regarding my review of Hell Helvetia & Bristol, i did check in the room with 1 adult that is me and 2 children. IS the hotel trying to say that because i checked in with 1 adult and 2 children whose ages were 8 and 10 they allotted me the worst room in the hotel ? Also after complaining repeatedly the hotel the next day very reluctantly that too after my instance spoke to the hotel manager who eventually agreed to change my room where the Ac was finally working, i never asked the hotel for an upgraded room which they so claim they allotted to me the next day. Nevertheless it was one of my worst experiences at in Italy from all the hotels i have stayed so far. I will definitely not like to visit this hotel again. I had made this booking with orbitz and after my return back home from Italy i asked orbitz for a refund for the 1st night for the inconvenience caused to me they said they would check with the hotel and the response received by Orbitz from the hotel was sorry they cant do anything as they supposedly allotted me a better room the next day which i never ince asked for the only thing asked by me was a working Air conditioner and also the hotel responded by saying because i was 3 guests it was not possible. If they had issues with the 3rd guest ( 1 adult and 2 Children) sharing the room they should have made this issue at the time of check in, they should have told me at the time of check in about any charges etc if any about the 3rd guest, they did not raise this issue as there were 2 children who were sharing the room with me. Its no justification for not paying compensation or refunding the amount for the 1st night for the terrible stay at the hotel.
    10 June 2017|
    Answer
    Response from lindajp |
    If you don't buy the bed and breakfast package, how much is the hotel's breakfast?
    0
    Votes
    Stefano S
    25 January 2017|
    AnswerShow all 3 answers
    Response from Luana M | Property representative |
    Dear Madam, Dear Sir, we do have two lifts to reach the rooms in our hotel floors. Thank you. Best regards, LM
    0
    Votes
    Google Translation
    Room Tips
    "try and get one at the back, away from the street"
    Read review
    "Junior suites are large, and some even have two bathrooms. Ask for a room that does not face the Palazzo if..."
    Read review
    "Everything you might need, address it to the reception desk personnel... they will solve it fast and..."
    Read review
    "We loved our large room #163 (deluxe double) which faces the west on a small street Via dei Pescioni."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing