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Helvetia & Bristol Hotel

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#138 of 421 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Helvetia & Bristol Hotel
Helvetia & Bristol Hotel
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493 Reviews from our TripAdvisor Community

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Showing 390: English reviews
Copenhagen, Denmark
Reviewed 26 October 2016

Victorian type hotel, quietly elegant Breakfast fine but not outstanding.Wifi NOT high speed as promised, but they are apparently about to improve. Room service fine. Staaf friendly and helpful. Location absolutely outstanding. Would not mind coming back.

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Thank GeorgMessmann
Arlington, Virginia
Reviewed 22 October 2016

My husband and I just returned on Oct. 8th from a week stay at the Helvetia & Bristol and were charmed. We have stayed in some of the finest hotels in Europe, and this one is truly on par, with marvelous extras such as a fruit basket on arrival and a bag of biscotti as a farewell gift. But to...

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3Thank MMPB1963
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, First of all I would like to thank you for taking the time to give us a feedback. Your feedback is really important for us and we are glad that the Helvetia & Bristol Hotel met with your expectations. We are happy if you enjoyed your stay and if you appreciated the orginal charm of our Florentine palazzo....

London, United Kingdom
Reviewed 18 October 2016

Very surprised that this is in the LHW collection. Run down place, with small unimpressive room. Dark and dingy. Worn out furniture, uncomfortable and noisy. I have not been to a place like this for many years and will definitely not be back.

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Thank GlobetrotterMH
New York City, New York
Reviewed 16 October 2016 via mobile

Traditional well-appointed rooms conveniently located near via tornabuoni. Front desk could not have been nicer answering questions and providing recommendations for restaurants.would definitely stay here again.

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Thank Carolann212
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear guest, Thank you very much for taking the time to give us a feedback. We are glad if you enjoyed your stay, our great location and the professionalism of our staff. We hope to be welcoming you again very soon! Sincerely Luana Malloni

San Francisco, California
Reviewed 12 October 2016

Room was small, shabby and not quiet. Towels were replaced once daily but not washcloths until the third day. No turn down service. On the second night the maid rang the doorbell and handed me two bottles of water which I had not requested. I did not use the minibar because the luggage was blocking the door as a result...

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Thank 1mrsbear
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for taking the time to share your opinion. We are always happy to hear from our guests whether their comments are positive or negative. We are very disappointed to read about the misunderstanding on your departure. It is important to point out that this was an unusual and exceptional...

north carolina
Reviewed 11 October 2016

This hotel is in such a nice spot. Great location for walking into town for shopping or dining. Small older hotel with modern baths and nice amenities. Free wifi. Nice breakfast. Very helpful staff. We did ask for a fan for our room and it was delivered quickly! We would stay here again.

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Thank mumiller1
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear guest, Thank you for taking the time to give us a feedback on Tripadvisor. We are really glad if you enjoyed your room, our breakfast and our team. We would be very glad to welcome you back at the Hotel Helvetia & Bristol. Best regards, Luana Malloni

Guatemala City, Guatemala
Reviewed 8 October 2016 via mobile

The hotel is very well located in the heart of Florence. There are many nice stores and restaurants nearby. The food at the restaurant is also very good. The only problem was our bathroom which was a little small and uncomfortable, but overall a nice hotel.

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Thank Carmen T
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Carmen T, Thank you for your review of your recent stay with us, we are always glad and ready to read it. We are delighted to see that you appreciated the Hotel and our Restaurant the Hostaria Bibendum. However, we are sorry if the bathroom didn't meet with your expactation. Soon, important renovations will be done accross our establishment....

Lima - Santiago
Reviewed 7 October 2016 via mobile

Probably its me but I really dont like dark carpets, my understanding is that they help to hide dirt. How frequently do they clean these carpets? Service was good but at the same time I ask a couple of times my key to a couple of front desk people that gave me the key without knowing who I was and...

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Thank Rafaelegs
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, Thank you for your review of your recent stay with us at the Hotel Helvetia & Bristol. We are delighted to read that you appreciated the service of our team. However, we are sorry if the colour of the carpet did not meet with you taste, but may I reassure you that every room in the Hotel is...

Reviewed 2 October 2016 via mobile

Fantastic location, walking distance to many atractions. Although a Classic Hotel, the Amenities and Bathrooms are Modern , which makes the Hotel Cozy. Breakfast is served On a Special place with a nice Glass Dome. Silver, China and cristal, sophisticated and Personalized !

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1Thank Roberto C
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, Thank you very much for your review and especially for staying with us at the Hotel Helvetia & Bristol. We are glad if you enjoyed our amenities, the personalized service and our great location! Your feedback will be shared with our team that works hard for making your guest experience unique! Sincerely, Luana Malloni

Tel Aviv, Israel
Reviewed 28 September 2016 via mobile

I've visited for 5 days in this hotel. I liked the room and serivse but mostly the location in the center of Frinze. The room and facilities are in good condition and the breakfast is really fine. The restaurant of the hotel (dinner) should improve and lower the prices. There are better places to eat in the evening.

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Thank roy m
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, Thank you for chosing our Hotel during your stay in Florence. We are delighted if you appreciated our great location, your room and all the facilities. I am sorry if our Restaurant Hostaria Bibendum did not met with your expectations. Our Chef cooks with fresh and local products in order to make the guest experience lovely and delicious....

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Staying in Duomo

Neighbourhood Profile
Duomo
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Helvetia & Bristol, a historic property located amongst Florence's many cultural treasures. The Hotel Helvetia & Bristol is undoubtedly the only place to stay when in Florence. As a World Heritage site and magnetic cultural destination, it is the focal point for any visitor, and we are blessed by being at the heart of it all. Our front door opens onto the Palazzo Strozzi, a masterpiece of Florentine Renaissance architecture, along with an enviable location in the luxury shopping district. Our rooms and suites offer tasteful colour palettes and the carefully chosen antique furniture, objects d'art, paintings and rich furnishings are our hallmark in design. ... more   less 

Additional Information about Helvetia & Bristol Hotel

Address: Via De' Pescioni 2, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Duomo
Price Range: $278 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Helvetia & Bristol Hotel 5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Helvetia And Bristol Hotel
Helvetia Bristol Hotel
Helvetia Bristol Florence
Hotel Style:
#78 Luxury Hotel in Florence
#81 Business Hotel in Florence
#100 Family Hotel in Florence
#106 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Helvetia & Bristol Hotel staff and other travellers.
9 questions
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Denver, Colorado
4 months ago
Nice, France
over a year ago
Anchorage, Alaska, Usa
Minneapolis, Minnesota

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Questions? Get answers from Helvetia & Bristol Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor with views is good.”
 of 5 bubbles Martinian, 3 Jan 2017 | Read review
“We enjoyed the large Panorama Suite and would recommend it..”
 of 5 bubbles NY-traveler63, 30 Oct 2016 | Read review
“Rooms that don't face the street are quieter, but don't worry, each one is unique and, from what we saw, lovely.”
 of 5 bubbles MMPB1963, 21 Oct 2016 | Read review
“If you want a quieter room go for one at the back of the hotel”
 of 5 bubbles Maisie27, 26 Sep 2016 | Read review
“Perhaps ask to be not on the street side”
 of 5 bubbles HJMR, 22 Sep 2016 | Read review
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