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Helvetia & Bristol Hotel

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#128 of 422 Hotels in Florence
Certificate of Excellence
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Helvetia & Bristol Hotel
Helvetia & Bristol Hotel
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489 Reviews from our TripAdvisor Community

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There are newer reviews for Helvetia & Bristol Hotel
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Showing 387: English reviews
New York City, New York
Level Contributor
5 reviews
Reviewed 16 October 2016 via mobile

Traditional well-appointed rooms conveniently located near via tornabuoni. Front desk could not have been nicer answering questions and providing recommendations for restaurants.would definitely stay here again.

Helpful?
Thank Carolann212
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear guest, Thank you very much for taking the time to give us a feedback. We are glad if you enjoyed your stay, our great location and the professionalism of our staff. We hope to be welcoming you again very soon! Sincerely Luana Malloni More 

San Francisco, California
1 review
Reviewed 12 October 2016

Room was small, shabby and not quiet. Towels were replaced once daily but not washcloths until the third day. No turn down service. On the second night the maid rang the doorbell and handed me two bottles of water which I had not requested. I did not use the minibar because the luggage was blocking the door as a result... More 

Helpful?
Thank 1mrsbear
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, First of all, we would like to thank you for taking the time to share your opinion. We are always happy to hear from our guests whether their comments are positive or negative. We are very disappointed to read about the misunderstanding on your departure. It is important to point out that this was an unusual and exceptional... More 

north carolina
Level Contributor
129 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 11 October 2016

This hotel is in such a nice spot. Great location for walking into town for shopping or dining. Small older hotel with modern baths and nice amenities. Free wifi. Nice breakfast. Very helpful staff. We did ask for a fan for our room and it was delivered quickly! We would stay here again.

Helpful?
Thank mumiller1
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear guest, Thank you for taking the time to give us a feedback on Tripadvisor. We are really glad if you enjoyed your room, our breakfast and our team. We would be very glad to welcome you back at the Hotel Helvetia & Bristol. Best regards, Luana Malloni More 

Guatemala City, Guatemala
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2016 via mobile

The hotel is very well located in the heart of Florence. There are many nice stores and restaurants nearby. The food at the restaurant is also very good. The only problem was our bathroom which was a little small and uncomfortable, but overall a nice hotel.

Helpful?
Thank Carmen T
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Carmen T, Thank you for your review of your recent stay with us, we are always glad and ready to read it. We are delighted to see that you appreciated the Hotel and our Restaurant the Hostaria Bibendum. However, we are sorry if the bathroom didn't meet with your expactation. Soon, important renovations will be done accross our establishment.... More 

Lima - Santiago
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 October 2016 via mobile

Probably its me but I really dont like dark carpets, my understanding is that they help to hide dirt. How frequently do they clean these carpets? Service was good but at the same time I ask a couple of times my key to a couple of front desk people that gave me the key without knowing who I was and... More 

Helpful?
Thank Rafaelegs
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, Thank you for your review of your recent stay with us at the Hotel Helvetia & Bristol. We are delighted to read that you appreciated the service of our team. However, we are sorry if the colour of the carpet did not meet with you taste, but may I reassure you that every room in the Hotel is... More 

Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 October 2016 via mobile

Fantastic location, walking distance to many atractions. Although a Classic Hotel, the Amenities and Bathrooms are Modern , which makes the Hotel Cozy. Breakfast is served On a Special place with a nice Glass Dome. Silver, China and cristal, sophisticated and Personalized !

Helpful?
Thank Roberto C
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, Thank you very much for your review and especially for staying with us at the Hotel Helvetia & Bristol. We are glad if you enjoyed our amenities, the personalized service and our great location! Your feedback will be shared with our team that works hard for making your guest experience unique! Sincerely, Luana Malloni More 

Tel Aviv, Israel
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 September 2016 via mobile

I've visited for 5 days in this hotel. I liked the room and serivse but mostly the location in the center of Frinze. The room and facilities are in good condition and the breakfast is really fine. The restaurant of the hotel (dinner) should improve and lower the prices. There are better places to eat in the evening.

Helpful?
Thank roy m
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, Thank you for chosing our Hotel during your stay in Florence. We are delighted if you appreciated our great location, your room and all the facilities. I am sorry if our Restaurant Hostaria Bibendum did not met with your expectations. Our Chef cooks with fresh and local products in order to make the guest experience lovely and delicious.... More 

Peak District National Park, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 September 2016

Stayed here for a couple of nights. Great location to see the sights of Florence. Can be a bit noisy though as right in the middle of the old town. Not too bad if you keep the windows closed. Excellent customer service with staff speaking good english. Car is parked for you and luggage taken to the room.

Helpful?
Thank Maisie27
Luana M, Guest Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, First of all, thank you very much for the review of our hotel! Your feedback is really important for us and we are glad that the Helvetia & Bristol Hotel met with your expectations. We are happy if you enjoyed your stay and the professionalism of all the hotel team! We hope to see you again very soon.... More 

Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 September 2016 via mobile

Very well located hotel which is right in the middle of everything important in Florence. We opted for a deluxe room which was very spacious and well appointed and comfy bed. Lovely old Italian furniture in the room which is in keeping with the feel of the hotel. Lovely marble bathroom with fluffy towels slippers and bathrobes. Nice toiletries too.... More 

Helpful?
Thank Teresa377
Luana M, Public Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, We would like to thank you for taking the time to write this review. We are glad if the Helvetia & Bristol Hotel and our gourmet restaurant met with your expectations. It is true that we don't have amenities like spa or pool but we do have other very prestigious facilities that are really appreciated by our guest.... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 September 2016

We spent two lovely nights here in early September and would recommend it highly. It is a very good value. The hotel is beautifully located; the staff is extremely helpful and friendly; the concierge was particularly insightful and helpful. The hotel still has real character and charm but also the modern amenities one would need. Breakfasts were solid. Again, we... More 

Helpful?
Thank HJMR
Luana M, Public Relations Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, First of all, I would like to thank you for taking the time to write a review of our hotel. Your feedback is always important for us and we are glad that your stay met with your expectations. Furthermore, we are very happy if you enjoyed our location, the spirit of our Hotel and our team. We hope... More 

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Staying in Duomo

Neighbourhood Profile
Duomo
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Helvetia & Bristol, a historic property located amongst Florence's many cultural treasures. The Hotel Helvetia & Bristol is undoubtedly the only place to stay when in Florence. As a World Heritage site and magnetic cultural destination, it is the focal point for any visitor, and we are blessed by being at the heart of it all. Our front door opens onto the Palazzo Strozzi, a masterpiece of Florentine Renaissance architecture, along with an enviable location in the luxury shopping district. Our rooms and suites offer tasteful colour palettes and the carefully chosen antique furniture, objects d'art, paintings and rich furnishings are our hallmark in design. ... more   less 

Additional Information about Helvetia & Bristol Hotel

Address: Via De' Pescioni 2, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Duomo
Price Range: $278 - $638 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Helvetia & Bristol Hotel 5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Helvetia And Bristol Hotel
Helvetia Bristol Hotel
Helvetia Bristol Florence
Hotel Style:
#74 Luxury Hotel in Florence
#81 Business Hotel in Florence
#100 Family Hotel in Florence
#106 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Helvetia & Bristol Hotel staff and other travellers.
9 questions
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Denver, Colorado
2 months ago
Nice, France
over a year ago
Anchorage, Alaska, Usa
Minneapolis, Minnesota

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Questions? Get answers from Helvetia & Bristol Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We enjoyed the large Panorama Suite and would recommend it..”
 of 5 bubbles NY-traveler63, 30 Oct 2016 | Read review
“Rooms that don't face the street are quieter, but don't worry, each one is unique and, from what we saw, lovely.”
 of 5 bubbles MMPB1963, 21 Oct 2016 | Read review
“If you want a quieter room go for one at the back of the hotel”
 of 5 bubbles Maisie27, 26 Sep 2016 | Read review
“Perhaps ask to be not on the street side”
 of 5 bubbles HJMR, 22 Sep 2016 | Read review
“Ask for one with a view”
 of 5 bubbles HalleMaisie, 11 Sep 2016 | Read review
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