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    Helvetia & Bristol Hotel

    Via De' Pescioni 2, 50123, Florence, Italy
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    06/08/2017 07/08/2017
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    US$405US$568
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    Traveller (221)
    Room & Suite (218)
    Dining (62)
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    Overview
    • Excellent61%
    • Very good23%
    • Average9%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “small suite” (7 reviews)
    “old world” (19 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    5.0 Star Hotel
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    NH Collection Firenze Porta Rossa
    2,085 reviews
    #33 of 411 hotels in Florence
     
    Hotel Pendini
    1,713 reviews
    #34 of 411 hotels in Florence
     
    Hotel Davanzati
    3,487 reviews
    #9 of 411 hotels in Florence
     
    Room Mate Isabella
    462 reviews
    #41 of 411 hotels in Florence
     
    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (550)
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    There are newer reviews for Helvetia & Bristol Hotel
    See the most recent reviews

    21 - 25 of 432 reviews

    Reviewed 7 June 2017

    This was our second time to stay at this hotel, and we weren't disappointed. This hotel is situated in the shopping district, but is close to all the great sights as well. It is near the Duomo, Ponte Vecchia, and the Uffizi museum. We arrived...More

    Thank Daneen R
    Response from Luana M, Management Assistant at Helvetia & Bristol HotelResponded 21 June 2017

    Dear Guest, Thank you for coming back to the Helvetia & Bristol and for taking the time to post your great review on Tripadvisor. We are really glad to learn that you enjoyed your stay with us and that both our staff and services have...More

    Reviewed 30 May 2017 via mobile

    Excellent location. The best. Average breakfast. Most of the time no attendant at the Bar. Very nice and amicable housekeeping service and room service. The rooms are small but nice and merit 4 stars but need renovation to qualify for 5 stars. Except for one...More

    Thank Francisco P
    Response from Luana M, Management Assistant at Helvetia & Bristol HotelResponded 1 June 2017

    Dear Guest, Thank you for taking the time to review our Hotel on Tripadvisor. We are delighted to learn that you enjoyed our amazing location. We must admit a certain surprise to hear the remarks about the staff behaviour, the Helvetia & Bristol enjoys a...More

    Reviewed 26 May 2017 via mobile

    I am writing this review at nearly 1 am as I would like to highlight my stay at Helvetia and Bristol at Florence. I checked into the hotel at about 7.30-7.40 pm after a 6 hour drive from Positano. I was allotted a room no...More

    Thank nixongupta
    Response from Luana M, Management Assistant at Helvetia & Bristol HotelResponded 1 June 2017

    Dear Guest, Thank you for your frank feedback. We are concerned to read your comments outlining your disappointment towards your experience at the Helvetia & Bristol. Upon arrival we were able to give you the accommodation booked, even if you were in three persons. We...More

    Reviewed 21 May 2017

    We stayed here for a few days and we really enjoyed it. The hotel is really nice, not modern but completely in "Florence"style. Room was big enough, comfortable bed and nice bathroom. People at the reception and at breakfast were kind and helpful. The hotel...More

    Thank dpnancy
    Reviewed 17 May 2017

    This friendly compact hotel is situated only a stone's throw from the Duomo and is perfectly located being in easy walking distance from all other places of interest. It is only a few minutes walk from the Ponte Vecchia and Uffizi museum and about 10...More

    Thank Barry C
    NH Collection Firenze Porta Rossa
    2,085 reviews
    #33 of 411 hotels in Florence
     
    Hotel Pendini
    1,713 reviews
    #34 of 411 hotels in Florence
     
    Hotel Davanzati
    3,487 reviews
    #9 of 411 hotels in Florence
     
    Room Mate Isabella
    462 reviews
    #41 of 411 hotels in Florence
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Concierge
    • Dry Cleaning
    • Airport Transportation
    • Business Centre with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$220 - US$661 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #82 Luxury Hotel in Florence
    • #82 Business Hotel in Florence
    • #100 Family Hotel in Florence
    • #106 Romantic Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 67
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Orbitz, Hotels.com, Priceline, Agoda, TripOnline SA, Cheap Tickets, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Helvetia & Bristol Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Duomo
    • Also Known As
    • Helvetia And Bristol Hotel ,
    • Helvetia Bristol Hotel ,
    • Helvetia Bristol Florence
    Add Photo Photos
    Traveller (221)
    Room & Suite (218)
    Dining (62)
    Hotel & Grounds (171)
    Bathroom (10)
    Family and Play Areas (1)
    Nearby
    Duomo
    Florentia, as it was called by Latins, is permeated by
    an eternal beauty spread in all corners of the city.
    The historic center is characterized by the immensity
    of the Duomo, able to transport tourists into the
    brightest age of Florence: the Renaissance. Who does
    not know the Brunelleschi Dome, San Giovanni
    Baptistery and the Giotto’s Campanile? Everything is
    enclosed here and it would be easy to imagine the city
    ...More
    Hotel Pendini
    1,713 reviews
    .10 km away
     
    Room Mate Isabella
    462 reviews
    .08 km away
     
    Hotel Davanzati
    3,487 reviews
    .18 km away
     
    NH Collection Firenze Porta Rossa
    2,085 reviews
    .17 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    nixongupta
    I am sorry i do not agree with the management, i would like to clarify that yes regarding my review of Hell Helvetia & Bristol, i did check in the room with 1 adult that is me and 2 children. IS the hotel trying to say that because i checked in with 1 adult and 2 children whose ages were 8 and 10 they allotted me the worst room in the hotel ? Also after complaining repeatedly the hotel the next day very reluctantly that too after my instance spoke to the hotel manager who eventually agreed to change my room where the Ac was finally working, i never asked the hotel for an upgraded room which they so claim they allotted to me the next day. Nevertheless it was one of my worst experiences at in Italy from all the hotels i have stayed so far. I will definitely not like to visit this hotel again. I had made this booking with orbitz and after my return back home from Italy i asked orbitz for a refund for the 1st night for the inconvenience caused to me they said they would check with the hotel and the response received by Orbitz from the hotel was sorry they cant do anything as they supposedly allotted me a better room the next day which i never ince asked for the only thing asked by me was a working Air conditioner and also the hotel responded by saying because i was 3 guests it was not possible. If they had issues with the 3rd guest ( 1 adult and 2 Children) sharing the room they should have made this issue at the time of check in, they should have told me at the time of check in about any charges etc if any about the 3rd guest, they did not raise this issue as there were 2 children who were sharing the room with me. Its no justification for not paying compensation or refunding the amount for the 1st night for the terrible stay at the hotel.
    10 June 2017|
    Answer
    Response from lindajp |
    If you don't buy the bed and breakfast package, how much is the hotel's breakfast?
    0
    Votes
    Stefano S
    25 January 2017|
    AnswerShow all 2 answers
    Response from Luana M | Property representative |
    Dear Madam, Dear Sir, we do have two lifts to reach the rooms in our hotel floors. Thank you. Best regards, LM
    0
    Votes
    Google Translation
    ecort2013
    12 September 2016|
    AnswerShow all 5 answers
    Response from Luana M | Property representative |
    Dear ecort2013, It is possible to reach the hotel by car, unfortunately we do not have parking available. It is possible to park the car in a Garage. The private Garage with which we usually work is the Garage International... More
    0
    Votes
    Google Translation
    Room Tips
    "Here's the place to splurge on a suite or room with terrace...unforgettable"
    Read review
    "Low floor rooms facing the front hear the street noise at night"
    Read review
    "We had a junior suite on the 4th floor which was ideal. We were upgraded at check in."
    Read review
    "our room to the front was not noisy"
    Read review
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