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Helvetia & Bristol Hotel

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#145 of 421 Hotels in Florence
Certificate of Excellence
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Helvetia & Bristol Hotel
Helvetia & Bristol Hotel
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513 Reviews from our TripAdvisor Community

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Showing 401: English reviews
Rochester, New York
Reviewed 14 July 2013

The hotel is a short walk from the Piazza della Signoria, the Duomo and the Ponte Vecchio. Our room was a suite with a reasonably comfortable sitting area and a nice sized bedroom with a large bed. The furniture could use an update, but it was clean and comfortable.The bathroom, while spacious, was not so well thought out for the...

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Helpful?
2Thank jpsphr
Luana M, Assistant General Manager at Helvetia & Bristol Hotel, responded to this review

Dear Sirs, It was thoughtful of you to write your comments. We consider any impression or report concerning our hotel a great help for us to maintain the highest standard of our services, to the benefit both of our Clientele and of the Travel Agencies, who honour and support us with their patronage. We are delighted to hear that you...

East Coast, USA
Reviewed 10 July 2013

Contrary to other reviewers, we had an extremely spacious room on the top floor, which only contains two suites. Room 560 has an interesting terra cotta vaulted ceiling with two bathrooms, a large sitting area, and a large sleeping area with a king-sized bed. The bed was rather firm, but still comfortable enough. The bathrooms were well appointed with Penhaligon's...

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2Thank Ravellodreams
Luana M, Management Assistant at Helvetia & Bristol Hotel, responded to this review

Dear Sirs, thank you for staying at the Helvetia & Bristol and for your very nice review! We are most grateful to you for your courteous words of appreciation and positive feedback regarding your sojourn at our hotel. We are delighted to learn that you enjoyed your stay with us and that our services have somehow contributed to render your...

Los Angeles, California
Reviewed 10 July 2013

So I chose this property in part from all of the reviews, as well as my general preference to stay in smaller boutique hotels. I was also staying in conjunction with the Amex Fine Hotels & Resorts program which often includes excellent properties. I know this hotel has a lot of purported history and awards and etc, etc, but I...

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Thank Latitudes_Dancer
Luana M, Assistant Manager at Helvetia & Bristol Hotel, responded to this review

Dear Sirs, Thank you for having stayed at the Helvetia & Bristol and for your comments, even though we found them particularly negative. We are sorry to learn that you were not completely satisfied with your accommodations, for wich we apologize most sincerely. As you have been able to experience, the Helvetia & Bristol is a small de-luxe Hotel housed...

New York, New York, United States
Reviewed 9 July 2013

You do not need to use a taxi to get around. As my girlfriend can attest, virtually all of Florence's leather shops and stands are a five minute walk. Our room was ample and well appointed but could use an update. We had several internet interruptions which had to be fixed by the front desk. The staff seemed a bit...

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Thank JLBlez
Luana M, Manament Secretary at Helvetia & Bristol Hotel, responded to this review

Dear Sirs, thank you for staying at the Helvetia & Bristol! It was thoughtful of you to write your comments, as it is with the help of constructive comments such as yours that we can enhance continuously and satisfy customers needs. We value customers feed back extremely seriously and consider it the base of a successful strategy. We sincerely hope...

Houston, Texas
Reviewed 7 July 2013

Outstanding attentive service by seasoned staff that provided helpful directions to sites and shopping places. We were treated well with a late checkout time on our departure date. Staff also arranged transportation. Staff recommended very good restaurants and what turned out to be the very best gelato shop in Florence. We really appreciated that this hotel is ideally located in...

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3Thank JGEBKR
Luana M, Assistant General Manager at Helvetia & Bristol Hotel, responded to this review

Dear Sirs, Thank you for choosing our hotel for your holiday in Florence! Words fail me in attempting to thank you for your beautiful comments, and great review indeed, on the Helvetia & Bristol and our staff. I shall be delighted to convey your courteous words of appreciation on to my colleagues. I am delighted to learn that you enjoyed...

Brisbane, Australia
Reviewed 1 July 2013

When I read the other reviews for this hotel I noticed that a lot of people didn't like the first room they were allocated - when we were shown our room I immediately thought that it was a small dark, stuffy room and I decided there and them that we wouldn't be making a return visit here anytime soon. Once...

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1Thank Ozecosse
Luana M, Assistant General Manager at Helvetia & Bristol Hotel, responded to this review

Dear Sirs, Thank you for staying at the Helvetia & Bristol! I have the impression that it is not quite clear that our hotel is located downtown. Apart those rooms overlooking the famous Piazza Strozzi, and the two Panoramic suites on top floor, other rooms, such as those internal, have views on the courtyard or on the hotel main entrance...

Pleasanton, California
Reviewed 21 June 2013

I loved this hotel and I loved everything about Florence. The hotel room was a small suite and the manager was so kind and sent us some Sherry and Biscotti to our room to help us celebrate our 25th aniversary. It was a wonderful location as well. Right around the corner from the Republic Square. Ah Florence, miss it already....

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2Thank Nicki B
Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review

Dear Madam, We appreciate your comments regarding your stay at Hotel Helvetia & Bristol. It is always a great pleasure for us to receive a positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks. As a five star, the hotel continuously strives to meet your needs and expectation. We...

Canada
Reviewed 3 June 2013

This is not like any 5 star that we've ever stayed in (our whole trip was 5 star). Room was so small that there was no room for our luggage. Could hardly turn around in the bathroom. Tub/shower so narrow you could only stand one way...no turning!Room had a damp and musty smell. In room amenities barely met 5 star...

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1Thank JANC23
Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review

Dear Madam, Sir, Thank you for your comments even though we found them rather personal and particularly negative. As you have been able to experience, the Helvetia & Bristol is a fairly small deluxe Hotel housed in a historical building just in the centre of Florence. It offers different types of rooms and suites with diverse rates. Excluding the single...

tennessee
Reviewed 2 June 2013

Stayed here as part of a Tauck tour and love the location of the hotel. Just a minute away from a main square and very easy walk to the cathedral and all the central locations! I think the rooms can all be different but ours had a living area with chair and sofa with a TV and then a separate...

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Helpful?
Thank clmtraveler
Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review

Dear Sirs, It was very thoughtful of you to write your opinions, which we very much appreciated, and we will be glad to convey your courteous words of appreciation on to our staff. It is true that our rooms can all be different! We are delighted to learn that you enjoyed your stay with us and that both our services...

Denver
Reviewed 31 May 2013

The location is in the center of Florence near the Palazzo Strozzi and surrounded by great shopping. The hotel is decorated in traditional furnishings and the common areas are small but pleasant. The staff is very professional almost to a fault. Flawless excellence is a great way to describe them. My deluxe room had great space, a five piece bath,...

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1Thank Mygift2u
Luana M, Segretaria di Direzione at Helvetia & Bristol Hotel, responded to this review

Dear Madam, Sir, Thank you for having stayed at the Helvetia & Bristol and for your kind words of appreciation. Please let us take this opportunity to inform you and our loyal customers that the Helvetia & Bristol is in the process of a partial refurbishment program, conceived with the aim of improving the Hotel. It is possible to have...

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Staying in Duomo

Neighbourhood Profile
Duomo
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Helvetia & Bristol, a historic property located amongst Florence's many cultural treasures. The Hotel Helvetia & Bristol is undoubtedly the only place to stay when in Florence. As a World Heritage site and magnetic cultural destination, it is the focal point for any visitor, and we are blessed by being at the heart of it all. Our front door opens onto the Palazzo Strozzi, a masterpiece of Florentine Renaissance architecture, along with an enviable location in the luxury shopping district. Our rooms and suites offer tasteful colour palettes and the carefully chosen antique furniture, objects d'art, paintings and rich furnishings are our hallmark in design. ... more   less 

Additional Information about Helvetia & Bristol Hotel

Address: Via De' Pescioni 2, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Duomo
Price Range: $345 - $954 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Helvetia & Bristol Hotel 5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Helvetia And Bristol Hotel
Helvetia Bristol Hotel
Helvetia Bristol Florence
Hotel Style:
#81 Business Hotel in Florence
#84 Luxury Hotel in Florence
#100 Family Hotel in Florence
#106 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Helvetia & Bristol Hotel staff and other travellers.
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2 months ago
Denver, Colorado
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Nice, France
over a year ago
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Questions? Get answers from Helvetia & Bristol Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room facing into courtyard for quieter room”
Beachmom2kids, 6 Apr 2017 | Read review
“First floor with views is good.”
Martinian, 3 Jan 2017 | Read review
“We enjoyed the large Panorama Suite and would recommend it..”
NY-traveler63, 30 Oct 2016 | Read review
“Rooms that don't face the street are quieter, but don't worry, each one is unique and, from what we saw, lovely.”
MMPB1963, 21 Oct 2016 | Read review
“If you want a quieter room go for one at the back of the hotel”
Maisie27, 26 Sep 2016 | Read review
5 of 5