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The St. Regis Florence

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The St. Regis Florence
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1,172 Reviews from our TripAdvisor Community

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San Francisco, California
Reviewed 2 days ago NEW

We stayed here for 4 nights during our visit to Florence. Even prior to our trip, the concierge was very helpful in assisting us in planning a day trip to the surrounding areas, include a visit to a Montalcino winery (Poggio Rubino--highly recommend!) via quick responses to email with great recommendations and tips. The service was very attentive, quick, professional,...

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Thank Sorha
Reviewed 5 days ago NEW

The hotel is very well located walking distance to Ponte Vecchio and Piazza della Signoria. The hotel is great and the service is actually great. Food is divine and they have a very nice sabering ritual at 7:00 pm every evening where they open a bottle of champagne with a sword and let guests try opening it as well. The...

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Thank claucuc
StarwoodFirenze, Butler at The St. Regis Florence, responded to this review

Dear claucuc, First of all I would like to thank you for the preferences given at the St. Regis Florence, and for taking the time to leave your comment regarding your stay. It is a great pleasure for us to read that you had an excellet experience at the Winter Garden restaurant. I will share your comment with all the...

Reviewed 1 week ago via mobile

We love to stayed any St Regis hotel in any city. This Florence St Regis was not made us disappointed. It was lovely and luxury. Hotel upgraded the room to suites which has presco paintings in the room. The room was too far from the elevator but still worthy to stay. Hotel recommends the local restaurant and it was great...

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Helpful?
Thank Eunice K
St_Regis_Florence, the head butler at The St. Regis Florence, responded to this review

Dear Eunice K, We are spoiled by your kind words and more than happy that you enjoyed our Hotel, your room, and our friendly associates and to read that our surroundings contributed to your satisfaction. Waiting for your return, we send you our warmest regards. Viviana Cannella, The Head Butler

Manama, Bahrain
Reviewed 1 week ago

Of course the hotel is beautiful, it's a St Regis. You will not be disappointed. But the staff are outstanding! Everyone at the Concierge station is fantastic, as you would expect from the St Regis. The champagne ceremony is truly "worth the price" of your stay. Watching Rami slice the tops off of Champagne Bottles is the most fun I've...

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Helpful?
Thank BillyFlint1
St_Regis_Florence, the Head butler at The St. Regis Florence, responded to this review

Dear BillyFint1 Our staff prides themselves on being attentive and helpful in every way possible, so it’s delightful to hear they exceeded your expectations and we look forward to sharing your compliments with them, expecially with Rami and Juliana, who with their professionalism made your stay with us. Hopefully, you will visit us again soon; we look forward to having...

New York City, New York
Reviewed 1 week ago

St. Regis Florence Hotel is an elegant luxury hotel with classic rooms and modern amenities. The services provided by the hotel's staff members ranging from reception desk, concierge desk, house keeping department, door greeting team and restaurant/bar restaurant to business office were all superb during our 3-night stay in October 2016 and 3-night stay in December 2016. The lobby with...

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Helpful?
Thank Jae L
St_Regis_Florence, the head butler at The St. Regis Florence, responded to this review

Dear Jae L, allow us to simply thank you for the amazing words you used to describe our hotel. We cannot add anythingelse, just our happiness to know that you enjoyed your stay with us, starting from our staff to the location. We really hope to see you again in nearest future, in the meantime we send you our best...

Sacramento, California
Reviewed 1 week ago

I stayed at this hotel in December 2016. I stayed in a Deluxe Arno River View Room. The room was a bit small but it was very well appointed and also had a small balcony from which you could view the Arno River, quite a view! Everything about the hotel is luxurious and the staff is very helpful, friendly and...

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Thank JimSingh11
St_Regis_Florence, the head butler at The St. Regis Florence, responded to this review

Dear JimSingh11, we are really delighted to hear that you have spent such a good time in our hotel enjoying the room we assigned and the view, our restaurant with its unique champagne ritual and our location, just few minutes walking distance from everything you must see and do in Florence. Hoping you will choose our hotel again for you...

Indianapolis, Indiana
Reviewed 2 weeks ago

From the moment we arrived to the moment we left I was taken aback with the elegance of this lovely hotel.We are travelers and have stayed many places but THIS is my favorite hotel and most likely will remain my favorite. I do hope to return someday, that would is a dream for me. We visited for my 50th birthday...

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Thank Mary R
St_Regis_Florence, the head butler at The St. Regis Florence, responded to this review

Dear Mary R, what we can say after reading your words...THANK YOU.. you made our day! We are delighted to here that you have found in our hotel your home away from home, and we are really impatient to share with you many other special moments. Hoping this could happen soon, we send you our warmest regards. Viviana Cannella, The...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

I know this may seem like a paradox but this hotel was able to seamlessly blend a beautiful, neo-classical building with all the modern and clean finishing you would expect of a top modern hotel. They took a great amount of care and discretion to fit out each of the rooms and public spaces. Even the TVs where surrounded with...

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Thank SinbadSam
St_Regis_Florence, the head butler at The St. Regis Florence, responded to this review

Dear SinbadSam, we have no other words, but just thank you for the amazing description you have done of you rstay in our hotel! We really appreciate the attention you paid to care we have had for the decoration during our last rennovation. as yo perfectly said we try to keep the classical heritage of our Renaissance Palace, without renouncing...

Boston, Massachusetts
Reviewed 3 weeks ago

Just returned home from a three night stay and could not recommend it enough.... Beautiful hotel, spacious room, a wonderful bar/ restaurant with live piano music for tea or a glass of wine to end the day. The staff was friendly and accommodating and was always ready to assist in any way. I would definitely stay here on any future...

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Thank travelbugs5143
St_Regis_Florence, the head butler at The St. Regis Florence, responded to this review

Dear travelbugs5143 what to say if not thank you to have chosen the St. Regis Florence, as your home away from home during your next trip in Florence, we are simply honored to hear this and more than happy that this is because you've enjoyed the job all our staff do every day to offer our guest the best experience...

Gurugram (Gurgaon), India
Reviewed 3 weeks ago via mobile

We stayed at here for two nights and were swept away with the great service of every single person. Whether it is information we required or a booking that needed to be made, each person seemed to love looking after us. The rooms are beautiful. We enjoyed our breakfast in the balcony over the winter garden and had the world's...

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Thank SheilaVSingla
St_Regis_Florence, the head butler at The St. Regis Florence, responded to this review

Dear SheilaVSingla, you have delighted all of us with your kind words! Thank you! We are happy to know that you enjoyed your stay with us and the service all the staff every day try to offer to our guest to give them a memorable experience in our city; and you ar eperfectly right our is like a mission: make...

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Winter Garden by Caino
Winter Garden by Caino
Cuisines: Italian, Mediterranean, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in a sumptuous palace in the heart of the city, The St. RegisFlorence is a privileged base from which to experience Tuscany'stimeless attractions. A short stroll will bring you to the iconic Uffizi,Duomo or Ponte Vecchio’s elegant jewelry shops. Legendary for its history, Florence’s streets offer inimitable treasures.The St. Regis Florence offers 19 exquisite suites enriched with refinedfurniture and antique artworks, together with 81 elegant guestroomsdecorated with the prestigious Medici, Fiorentino and Renaissancestyles. ... more   less 

Additional Information about The St. Regis Florence

Address: Piazza Ognissanti 1, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $593 - $1,475 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Florence 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence
Hotel Style:
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Romantic Hotel in Florence
#5 Spa Hotel in Florence
#8 Luxury Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Florence staff and other travellers.
22 questions
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Flemington, New Jersey

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with river view”
  • St Regis Florence Room
 of 5 bubbles 476jael, 10 Feb 2017 | Read review
“Choose an Arno River View Room you will not regret it”
 of 5 bubbles JimSingh11, 9 Feb 2017 | Read review
“Ask for a room with a view of the Arno. Some rooms also have small balconies that are fun to use for drinks at sunset.”
 of 5 bubbles TomE437, 31 Dec 2016 | Read review
“River Room”
 of 5 bubbles georgiem344, 7 Dec 2016 | Read review
“Ask for a room with views over the river.”
  • Painting over our bed
  • The River Arno from the room
 of 5 bubbles RobH3, 24 Nov 2016 | Read review
5 of 5