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The St. Regis Florence

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The St. Regis Florence
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1,147 Reviews from our TripAdvisor Community

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Showing 923: English reviews
New York, NY
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

I was upgraded to a suite, both the living room and bedroom had beautiful frescoes on the walls. Open the windows and look out on the Arno river (although the view itself was less than I had imagined when I read "A Room with a View"). A bit of walk to the Uffizi and other sights, but a nice walk... More 

Helpful?
Thank AmiP
New York City, New York
Level Contributor
156 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 days ago NEW

We've been here several times and just had another amazing 5 night stay. From the check in staff, concierge who are super responsive, butlers who are so professional and courteous, breakfast team who are so gracious. I cannot say enough great things about the whole team and the hotel. It also helped we had an amazing suite which overlooked the... More 

Helpful?
Thank Wilson L
Raleigh, North Carolina
Level Contributor
3 reviews
Reviewed 1 week ago

We are staying here through December 2nd, and this hotel has exceeded all of our expectations in every way (I have fairly high expectations, to be quite honest). The staff are all very friendly, and go above and behind to help us. Upon entering our room, they had decorated our bed with hearts, a personalized card, and a bottle of... More 

Helpful?
Thank ashhart10
St_Regis_Florence, Head Butler at The St. Regis Florence, responded to this review

Dear ashhart10, We could read your review over and over! We are very happy to hear that we succeded in letting you feel pampered during your stay with us for a such a special event as your anniversary is. We really love to surprise our guests giving them memorable moments and our Butler Team is the best in offering the... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Wonderful hotel,in beautiful location and view ,comfortable and luxury furniture,few minutes from the historic church ,close to shopping center,you start your day with luxury breakfast ,you will finds all kinds ,,,I travel all the world and I didn't find best than the st.regis Florence as a hotel as luxury as location I hope I will soon stay again and again... More 

Helpful?
Thank bintalmanaei61
St_Regis_Florence, Head Butler at The St. Regis Florence, responded to this review

Dear bintalmanaei61, I am very glad to know that you enjoyed our Hotel's location, the room facilities and the food as well. It truly brings smiles to our faces when we see guests enjoy themselves whilst with us and we will do everything in our power to ensure that smile remains long after having left us. Be sure that our... More 

Toronto, Canada
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

We arrived at the St Regis late afternoon after a train ride from Bologne. We were swiftly escorted into the hotel by the very friendly and helpful door men and seated at a desk for check in. The lobby is stunning and comfortable. We were told on check in that we would have butler service during our stay. We arrived... More 

Helpful?
Thank RobH3
St_Regis_Florence, Head Butler at The St. Regis Florence, responded to this review

Dear RobH3, We are delighted to read that you have truly enjoyed your days in our Hotel. It is motivating to read comments like yours and we look forward to welcoming you for another memorable stay with us. Please rest assured that your compliments have gladly been shared with the entire team. Sending you our best regards, Viviana Cannella the... More 

Atlanta, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

What a gracious and elegant setting with friendly staff! It is among our favorite places we have ever stayed. Its small scale fostered a genuine intimacy. The service was impeccable. Special thanks to Rami in the bar who had my son perform the sabering for the nightly Champagne ritual. Also to the kind lady at check in who upgraded us... More 

Helpful?
1 Thank pmagnus99
St_Regis_Florence, Head Butler at The St. Regis Florence, responded to this review

Dear pmagnus99, We are spoiled by your kind words and more than happy that you enjoyed our Hotel, restaurant, your room, and our friendly associates and to read that our surroundings contributed to your satisfaction. We will make sure to congratulate with Rami as he seems to has been your experience's highlights ! We cannot wait to welcome you during... More 

Hong Kong, China
Level Contributor
121 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed 2 weeks ago

Arrival: Swift and friendly assistance getting out of the taxi and through to the check in area of hotel. Check in: Absolutely delightful experience. Not the fastest check in experience but I wasn't in a hurry and it was so pleasant that I didn't mind at all. SPG platinum recognition: Very minor room upgrade to a river facing room but... More 

Helpful?
Thank MsHellfire
St_Regis_Florence, head butler at The St. Regis Florence, responded to this review

Dear MsHellfire, allow me thank you to have found the time to review your experience with us at the St. Regis Florence and for the detaild descriptions of your stay with us, which allow us to know where we can improve our services, to give our guest a better experience during their stay in our hotel. We hope that you... More 

Jacksonville, Florida
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

We stayed in several beautiful hotels throughout our trip to Italy and this was one of my favorites. It was updated and comfortable. It was walking distance to all the sights you want to see when visiting Florence.

Helpful?
Thank Robinpj904
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Robinpj904, Allow us to thank you for recommending the St. Regis hotel to the TripAdvisor community. It is motivating to read comments like yours and we look forward to welcoming you for another memorable stay with us. Ombretta - The Guest Experience Manager More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

The hotel picked us up at the train platform and transported us to the hotel lobby. The "desk" staff genuinely welcoming and accommodating, placing our rooms ext to each other. The rooms were very comfortable and decorated in period style. The television was a little hard to negotiate with many things being separated charged. Having said that, most else was... More 

Helpful?
1 Thank TraumaJoe
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear TraumaJoe, Allow us to thank you for individually recognize Christian, our bar Manager. Our staff is commited to be attentive and helpful in every way possible, so it’s delightful to hear they exceeded your expectations. We look forward to welcoming you back for another indelible stay. Sincerely, Ombretta - The Guest Experience Manager More 

Athens, Greece
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

We booked 2 suites for 4 nights at this great hotel for our family of 2 adults and 3 kids. The rooms were great and the service and housekeeping exceptional. Buffet at breakfast had everything and any extra we asked for was always available and offered on time. Just a small suggestion for the concierge, eventhough helpful and attentive, to... More 

Helpful?
Thank antonis367081
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear antonis367081, We really appreciate you taking the time to share your feelings on your recent stay at The St. Regis Florence and for such a nice review mark !We look forward to welcoming you back for another indelible stay. Sincerely, Ombretta - The Guest Experience Manager More 

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Deluxe Arno - Florentine style (30)
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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Winter Garden by Caino
Winter Garden by Caino
Cuisines: Italian, Mediterranean, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Located in a sumptuous palace in the heart of the city, The St. RegisFlorence is a privileged base from which to experience Tuscany'stimeless attractions. A short stroll will bring you to the iconic Uffizi,Duomo or Ponte Vecchio’s elegant jewelry shops. Legendary for its history, Florence’s streets offer inimitable treasures.The St. Regis Florence offers 19 exquisite suites enriched with refinedfurniture and antique artworks, together with 81 elegant guestroomsdecorated with the prestigious Medici, Fiorentino and Renaissancestyles. ... more   less 

Additional Information about The St. Regis Florence

Address: Piazza Ognissanti 1, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $606 - $1,429 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Florence 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence
Hotel Style:
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Romantic Hotel in Florence
#5 Spa Hotel in Florence
#8 Luxury Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Florence staff and other travellers.
22 questions
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Flemington, New Jersey

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Questions? Get answers from The St. Regis Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with views over the river.”
  • The River Arno from the room
  • Painting over our bed
 of 5 bubbles RobH3, 24 Nov 2016 | Read review
“probably not worth the increased price for a river view.”
  • view of the city from room 512
  • Plaster art in the room
  • plaster art in the room
  • another room with a more intimate feel
  • bathroom amenities. Nothing left to need!
 of 5 bubbles TraumaJoe, 6 Nov 2016 | Read review
“River view with Balcony for a scene of the Arno River and the bridges”
 of 5 bubbles ramirog353, 31 Oct 2016 | Read review
“Rooms overlooking the Arno have an exceptional view.”
 of 5 bubbles JBN1958, 31 Oct 2016 | Read review
“mention room preference at booking”
 of 5 bubbles sternenklar, 24 Oct 2016 | Read review
5 of 5
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