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The St. Regis Florence

1,328 reviews
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Traveller (951)
Room & Suite (839)
Dining (198)
Overview
  • Excellent87%
  • Very good9%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“butler service”(125 reviews)
“winter garden”(66 reviews)
“arno river”(132 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,328)Write a Review
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11 - 15 of 1,067 reviews
Reviewed 28 December 2017

3. time traveling to Florence in December. Been staying at The Westin but always having dinner at St Regis. This time I wanted to also stay at St. Regis. One word: PERFECT. Everything was 100%. Amazing property and high scale service. We tried room service,...More

2  Thank Jan Erik J
Response from St_Regis_Florence, Guest Relations Manager at The St. Regis FlorenceResponded 29 December 2017

Dear Jan Erik J, First of all allow us to thank you for choosing for third time our family (The Westin Excelsior and The St. Regis Florence are sister properties) as your exclusive address in The City of Renaissance. Such nice comment, from a repeat...More

Reviewed 28 December 2017

I had been planning on staying at the Savoy as I saw one or two complaining about the St Regis but what a mistake that was! I checked out the lousy Savoy after the 1st night and spend the 2nd at the St Regis. My...More

1  Thank RJB1000
Response from St_Regis_Florence, Guest Relations Manager at The St. Regis FlorenceResponded 29 December 2017

Dear RJB1000, You've just made our day, thank you for your wonderful review. We are honored that you define "sheer" our service, no matter if delivered by a manager or an associate. There is a bit of all our associate's soul in each and every...More

Reviewed 26 December 2017

We visited Florence and stayed at the St Regis last week. We had a wonderful experience. We stayed in 2 jr suites. The rooms are in the classic style. We had river views. Everyone was friendly and cared about our comfort and experience. Highly recommend...More

Thank OMeany99
Reviewed 23 December 2017 via mobile

We visited the St. Regis Florence over Easter vacation. The hotel is beautiful with an excellent staff. The hotel is centrally located on the river within walking distance to most of the city. The rooms are well appointed and spacious. The marble bathrooms are large....More

Thank itsallgood2017
Response from St_Regis_Florence, Guest Relations Manager at The St. Regis FlorenceResponded 26 December 2017

Dear itsallgood2017, Thank you for recommending the St. Regis hotel to the TripAdvisor community. It is motivating to read comments like yours and we look forward to welcoming you for another memorable stay with us. Ombretta - The Guest Experience Manager

Reviewed 8 December 2017 via mobile

I stayed 2 nights in St Regis Firenze and liked the style of the hotel. It is well located you are in the center of the town and you can have a nice walk around. The room was spacious with a nice view on the...More

Thank Nejlaaaaa
Response from St_Regis_Florence, Guest Relations Manager at The St. Regis FlorenceResponded 10 December 2017

Dear Nejlaaaaa, We really appreciate you taking the time to share your feelings on your recent stay at The St. Regis Florence. Regarding the breakfast, we are sorry you fond slow the service and afraid that our selection of fresh products, included gluten free, vegeterian...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$476 - US$950 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Romantic Hotel in Florence
#5 Spa Hotel in Florence
#11 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$476 - US$950 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Romantic Hotel in Florence
#5 Spa Hotel in Florence
#11 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (951)
Room & Suite (839)
Dining (198)
Pool & Beach (2)
Amenities (35)
Business Centre & Event Rooms (4)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
Ask a question
eerickso
5 November 2017|
AnswerShow all 6 answers
Response from louisellebryan | Reviewed this property |
You'll be happy no matter what. If you want a view, ask for it. The rooms are ALL spectacular.
1
Vote
Karen R
14 August 2017|
Answer
Response from trevormom | Reviewed this property |
You can get in the entry without a problem and there is an elevator but it is not a big one
0
Votes
Sachin00
1 June 2017|
AnswerShow all 3 answers
Response from Manisha B | Reviewed this property |
Yes it has twin beds , best is to ask the hotel
1
Vote
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Room Tips
"Choose and Arno or Piazza view room."
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"River view room."
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"river views are wonderfuk"
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"Our room was 323. Overlooked the Arno. Very large room with very nice bathroom. Noise was not a factor in..."
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