We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The St. Regis Florence

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
The St. Regis Florence
The St. Regis Florence
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,159 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The St. Regis Florence
See the most recent reviews
Showing 933: English reviews
Buffalo NY
Reviewed 16 October 2014

This hotel was just beautifu!! The service was wonderful, the location amazing and our rooms were spectacular. I am not a professional reviewer, so all I can say if that I have nothing negative to say about this Hotel. It was clean, quiet, great location. The concierge was helpful and friendly. The rooms were beautiful. I would recommend this hotel...

 Report
Helpful?
Thank jozo130
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear jozo130, Allow me to thank you for recommending the St. Regis hotel to the TripAdvisor community. We definitely look at welcoming you again, and doubling up our attention, care and level of service. We will patiently wait for your return. Ombretta - Guest Experience Manager

Italy
Reviewed 11 October 2014

This is the first time I am writing a review for Tripadvisor as I feel compelled to do so about my experience at St Regis. As reviewed by other writers, this is indeed a luxury hotel with beautiful decor, comfortable room and big bathroom. The view of the river from my room is superb. Yes, it is probably one of...

 Report
Helpful?
11Thank travellerkc2014
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Travellerkc2014, Allow me to thank you for taking the time to express your thoughts and concerns. We have noted that you have not particularly felt comfortable with us and ee would love to discover more about this particular feedback, so that we can learn from you, and work on enhancing this aspect of our Guests' experiences. Should you accept...

Farmington, Connecticut
Reviewed 9 October 2014

Well if you do than you should book a room at this grand palace. We stayed 2 nights as part of our 10 day tour of Italy. It was our favorite hotel out of all the places we stayed.. Our room was huge and very clean and well just beautiful. Can't think of anything negative about this hotel. Location is...

 Report
Helpful?
Thank Travelbug0517
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Travelbug0517, Allow me to tell you that we are spoiled by your kind words and more than happy that you enjoyed our Hotel, the breakfast's moment, your room, and our friendly associates and to read that our surroundings contributed to your satisfaction. Thank you once again for staying at The St. Regis Florence. It would be my distinct pleasure...

New York City, New York
Reviewed 5 October 2014

We booked a Prem Deluxe Riverview Room with Butler Service but upon being shown to our room we realized it was not the style that we had in mind. The hotel has 4 distinct styles from Florence, Renaissance to more modern. We were expecting a Renaissance style room. We were informed that no room in the category we booked was...

 Report
Helpful?
2Thank Jenna A
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Beaches2626, Allow me to tell you that we could read your review over and over again. I have to thank you for taking the time to tell everyone about your memorable experience with us and to explain also that we have so many different type of room that is not said that a guest would prefer at all costs...

Reviewed 4 October 2014 via mobile

We stayed 3 nights in this lovely hotel and must say that not only the rooms are gorgeous, but the staff is fantastic. Friendly, efficient and always polite, they even made us a surprise for our honeymoon. If you a looking for a 5 star treatment, that's the place!

 Report
Helpful?
Thank Tatidpc
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Tatidpc, Allow me first to thank you for choosing the St. Regis Florence to celebrate such important event in your life together as your honeymoon is! Such nice comment is invaluable. We have many loyal customers who come every year to celebrate their anniversary with us: it will be our pleasure to celebrate again with you the thousand of...

Jakarta
Reviewed 2 October 2014

Hotel is very nice situated near the center of the city by the river. Due to my status in SPG, the lady in the receptionist upgrade me to a junior suite which has small room and a living room ad two bathrooms, bed is heavenly perfect and the butler is so helpful especially for a first timer in florence.

 Report
Helpful?
1Thank Rapri22
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Rapri22, Allow me to thank you for your time on posting this lovely feedback. We are really glad that you have experienced two of our core values, Uncompromising and Bespoke, that distinguish the individual service provided by our world class Butlers. Looking forward to welcoming you back again at The St. Regis Florence. All our best regards, Ombretta –...

Reviewed 1 October 2014 via mobile

We stayed at this property from Sep 18-20 and had an amazing experience. From the moment we arrived, we were treated like royalty. Although we booked a standard room, we were very lucky to be upgraded to a 2-room suite overlooking the Arno River with our Starwood gold status. The front desk and dining service was outstanding and incredibly friendly...

 Report
Helpful?
Thank RLStraveler
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear RLStraveler, Allow me to tell you that it's always a delight to read that our dear guests have enjoyed the Hotel's facilities, the service and friendliness of our associates, as you are all that matters to us and to the entire St. Regis Florence family. We agree with you in thinking that there is nothing comparable in Florence as...

Tampa, Florida
Reviewed 29 September 2014

This hotel is absolutely incredible. No detail is overlooked. The interior design is wonderful... renaissance influence but done in a very modern way. At check-in we were upgraded to an amazing suite, with butler service. Everything about this room was perfection. We had daily coffee on our balcony overlooking the river. It was SO peaceful and relaxing. The bed was...

 Report
Helpful?
2Thank JamGolf3
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear JamGolf3, allow me to tell you that we are spoiled by your kind words and more than happy that you enjoyed our Hotel, restaurant, your room, and our friendly associates and to read that our surroundings contributed to your satisfaction and relax. Thank you again for recommending the St. Regis Florence hotel to the TripAdvisor community. We look forward...

St. John
Reviewed 27 September 2014

We stayed there from the 21st to 23rd of September 2014, and everything was perfect. Everything you expect from a St. Regis was perfect. Everything you forget to expect from a St. Regis was perfect. I am writing this review 4 days later, and yet, we can remember the amazing attitude, skills, service from Mirko, Sombretta, Luca, Reynaldo, Veronica, Aoife,...

 Report
Helpful?
Thank Aquablues73
Manchester, New Hampshire
Reviewed 26 September 2014

The St. Regis Florence is an absolute jewel. It must be one of the best hotels in Italy. During our trip we also stayed at the Four Seasons, Milan and the St. Regis, Rome - neither compared to the St. Regis Florence. The check-in was friendly and efficient; rooms were very luxurious with balconies overlooking the Arno river; the restaurant...

 Report
Helpful?
Thank havaneserule
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear havaneser, Allow me to tell you that it's a great pleasure to read about you extarordinary experience with us. I will personally congratulate Danilo (one of our best sommelier) on your behalf for the great service he provided. Sincerely, Ombretta - The Guest Experience Manager

1,474 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (798)
Viewed
Room/Suite (225)
Viewed
Hotel & Grounds (106)
Viewed
Bathroom (55)
Viewed
View from Room (65)
Viewed
Dining (87)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
0:48
Videos (1)
Viewed
Other (256)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (658)
Viewed
Amenities (35)
Viewed
Deluxe Arno - Florentine style (30)
Viewed
Deluxe Room (Fiorentino Style) (44)
Viewed
Junior Suite Arno - Medici style (54)
Viewed
Junior Suite (Arno View) (46)
Viewed
Premium Deluxe Arno - Renaissance style (36)
Viewed
Premium Room (Arno View) (38)
Viewed
Premium Room (Medici Style) (35)
Viewed
Presidential Suite (110)
Viewed
Dining (90)
Viewed
Royal Suite - Renaissance style (53)
Viewed
The Hotel (87)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (18)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Florence hotels
Uffizi
Portrait Firenze
Portrait Firenze
#3 of 421 in Florence
437 reviews
San Marco
Four Seasons Hotel Firenze
Santa Maria Novella
The Westin Excelsior Florence
Show Prices
Show Prices
Show Prices
Villa Cora
#7 of 421 in Florence
787 reviews
Hotel David
#1 of 421 in Florence
2,949 reviews
Santa Maria Novella
JK Place Firenze
JK Place Firenze
#13 of 421 in Florence
592 reviews
Show Prices
Show Prices
Show Prices

Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Winter Garden by Caino
Winter Garden by Caino
Cuisines: Italian, Mediterranean, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in a sumptuous palace in the heart of the city, The St. RegisFlorence is a privileged base from which to experience Tuscany'stimeless attractions. A short stroll will bring you to the iconic Uffizi,Duomo or Ponte Vecchio’s elegant jewelry shops. Legendary for its history, Florence’s streets offer inimitable treasures.The St. Regis Florence offers 19 exquisite suites enriched with refinedfurniture and antique artworks, together with 81 elegant guestroomsdecorated with the prestigious Medici, Fiorentino and Renaissancestyles. ... more   less 

Additional Information about The St. Regis Florence

Address: Piazza Ognissanti 1, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: $559 - $1,155 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Florence 5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Travelocity, Cheap Tickets and Jetsetter so you can book your The St. Regis Florence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence
Hotel Style:
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Romantic Hotel in Florence
#5 Spa Hotel in Florence
#8 Luxury Hotel in Florence
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Florence staff and other travellers.
22 questions
Ask a question
Flemington, New Jersey

See all questions (22)

Questions? Get answers from The St. Regis Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the Arno. Some rooms also have small balconies that are fun to use for drinks at sunset.”
 of 5 bubbles TomE437, 31 Dec 2016 | Read review
“River Room”
 of 5 bubbles georgiem344, 7 Dec 2016 | Read review
“Ask for a room with views over the river.”
  • Painting over our bed
  • The River Arno from the room
 of 5 bubbles RobH3, 24 Nov 2016 | Read review
“probably not worth the increased price for a river view.”
  • view of the city from room 512
  • Plaster art in the room
  • plaster art in the room
  • another room with a more intimate feel
  • bathroom amenities. Nothing left to need!
 of 5 bubbles TraumaJoe, 6 Nov 2016 | Read review
“River view with Balcony for a scene of the Arno River and the bridges”
 of 5 bubbles ramirog353, 31 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay