Sina Villa Medici, Autograph Collection
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About
#137 of 433 hotels in Florence
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Car hire
Business Centre with Internet Access
Paid private parking nearby
Wifi
Outdoor pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Minibar
Flatscreen TV
Hair dryer
Air purifier
Bathrobes
Room service
Safe
VIP room facilities
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Classic
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
100Great for walkers
Grade: 100 out of 100
115Restaurantswithin 0.5 km
38Attractionswithin 0.5 km
Contact
Via Il Prato 42, 50123, Florence Italy
Name/address in local language
Getting there
Porta al Prato-Leopolda Parco della musicaFlorence Tramway Network4 min
Alamanni-Stazione Santa Maria NovellaFlorence Tramway Network6 min
Car HireSee all Florence car hire
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Trip per Tre
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See all nearby attractions1178Reviews27Q+A100Room tips
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+1
I had the pleasure of long term stay at Villa Medici (10 nights). Fabio and his team are world class! I arrived late due to flight delays and he was understanding and incredibly helpful. If you have the opportunity the 5th floor rooms with Terraces have incredible views. Absolutely perfect for a glass of wine with some cheese & prosciutto while you have sweeping views over the centre of Florence. The breakfast in Harry’s Bar ran by Simone and his team is the perfect start to long days of sightseeing. I am still dreaming about the fresh pastries every day. Do yourself a favour and stay at Villa Medici when your next in Florence.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Fernando Pane, General Manager at Sina Villa Medici, Autograph Collection
Responded 2 weeks ago
Dear Guest, First of all let me thank you for the time you have dedicated to tell us about your stay at Sina Villa Medici, Autograph Collection. I am most honoured to receive such a wonderful message like the one you sent it, and I consider it even much important because of your continued loyalty to our “house”. We constantly work all together sharing our passion for our guests’ happiness and you can’t imagine how rewarding it is getting back a “thank you letter” by a satisfied guest like in your case. I believe that finding the right balance between professionalism and friendliness with our guest is probably the most difficult target to achieve but it looks like we are on the right way and we do our utmost not to get lost..... I know I am a lucky man having the opportunity to work in such a special place and supported by such a great team. I will share your comments with Fabio, Simone and each of our employees, and I am sure they will be highly encouraged by your remarks and will be energized to face the whole year. Thank you again for sharing your experience and we look forward to welcoming you again in the near future. Arrivederci! Fernando Pane General Manager Sina Villa Medici, Autograph Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GrowMyRevenue wrote a review Aug 2022
Washington DC, District of Columbia57 contributions54 helpful votes
Hotel's Favourite
From the moment you arrive at Sina Villa Medici in Florence, you feel transported to a place and time where service and hospitality are cherished. The only things warmer than the furnishings and decor are the wonderful hospitality professionals throughout the property. Each person we encounter knows us by name. if you are considering other properties in Florence, stop searching and book this property right away. The concierge team lead by Paolo is extraordinary. We have some dietary restrictions in our party. Not only did they recommend amazing restaurants, but you could tell that they took the time to share those dietary needs with the restaurant management. We arrived for dinner and the owner of the restaurant warmly greeted us and said that the Sina Villa Medici team had briefed him on our dietary needs and everything was in order. Those details matter. This property doesn't miss a trick. We were staying for a special wedding anniversary, and the management and staff have made us feel like royalty. I have seen them treat each guest with the same level of care and attention across the board. Enjoy Florence. Enjoy the Sina Villa Medici... and trust the concierge to ensure that you have the best experience during your visit in this amazing city.…
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Date of stay: August 2022
Location
Cleanliness
Service
Room Tip: Spring for a room on the top floor with a balcony for great views of Florence
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Fernando Pane, General Manager at Sina Villa Medici, Autograph Collection
Responded 25 Aug 2022
Dear Guest, First of all let me thank you for the time you have dedicated to tell us about your stay at Sina Villa Medici, Autograph Collection. I am most honoured to receive your message, we constantly work with such a passion for our guests’ happiness and you can’t imagine how rewarding it is getting back a “thank you letter” by a satisfied guest like in your case. I believe that finding the right balance between professionalism and friendliness with our guest is probably the most difficult target to achieve but it looks like we are on the right way. I will share your comments with Paolo and each person of our our team, and I am sure they will be highly encouraged by your remarks. Thank you again for sharing your experience. Sincerely, Fernando Pane General Manager Sina Villa Medici, Autograph Collection
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: The exterior, restaurant, and lobby of the Villa Medici are very historical/classic and beautiful and feel like a 5 star hotel. For the ideal location and luxury feel of the common areas as well as the beautiful bar with a pianist, I would recommend this hotel. Our room was also beautiful and spacious for a room downtown in a large European city. Cons: However, as others have noted the Wifi speed would not be acceptable for business use. I would not recommend this hotel for business use for this reason. We were extremely hot in our room as others have also noted but it is not ideal to leave screen-less windows open all night. For a summer visit when the hotel’s air conditioning is on it would be better I think. While the bathroom was beautiful and luxurious, the shower half wall was falling off and it was impossible to shower without getting water all over the floor.…
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fernando Pane, General Manager at Sina Villa Medici, Autograph Collection
Responded 2 weeks ago
Dear Sadie, First of all let me thank you for choosing us during your last journey and for taking the time to tell us about your experience. I will share your positive comments with the whole Team, who I am sure they will be even more encouraged by your words. Please be assured that your comments do not fall on deaf ears. We value feedback such as yours to continually monitor services provided in our hotel. Please know that we have followed up with the appropriate staff in an effort to preclude these occurrences from happening again in the future. I apologize the inconvenience or frustration we caused you. In regards the Wifi, due the high occupancy during your stay dates we're registred a default of our provider that it has been fixed the following day. Moreover the unaxpected the hot temparatures we have experienced during Christmas had compromised our air conditioning system, non giving us the possibility to switch the system. I do hope that you will consider this litany of circumstances as an exception and give us the chance to regain your confidence in us. Myself and all the Team look forward to welcoming you back in the future. Sincerely, Fernando Pane General Manager Sina Villa Medici, Autograph Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I spend a lot of time in Marriott properties, and this one — objectively — is problematic. To be clear, the staff couldn’t have been nicer, and the public facilities are lovely. But this hotel suffers from two serious problems, and they are both related. The hotel’s air system is centrally controlled, which means if the hotel staff thinks it needs heat, you’re going to have heat everywhere. Your options are “on or off.” On an unseasonably warm Christmas week in Florence, when the heat is “on” despite temps in the 60s, that means you’re left with leaving balcony doors open. Lovely, right? Wrong. The hotel is uniquely situated against a small park where apparently inebriated locals like to hang out and scream at all hours of the night. They often have dogs which bark all night long. Even on a top floor of the hotel, there was no avoiding largely sleepless nights. Do you sweat and sleep with the doors closed, or do you enjoy cool air and screaming drunk people? Additionally, unlike sister properties the Westin Excelsior and St. Regis, the Sina Villa Medici is a few blocks the wrong way. That means walking to and from central locations may not be dicey, but certainly felt that way — especially when walking with younger family members. Again, the staff was attentive and the on-site food was excellent. But there is nothing staff can do about a hotel’s location, or —- apparently — the people who congregate outside. If you want a Marriott property, I would suggest the Westin or St. Regis, both are on the water. If you want quirky and probably more a “local” experience than you would anticipate, go with the Sina Villa Medici. The good news is you’ll be up all night to write about your experience.…
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Date of stay: January 2023
Location
Service
Sleep Quality
Room Tip: Consider the Westin or St. Regis.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fernando Pane, General Manager at Sina Villa Medici, Autograph Collection
Responded 2 weeks ago
Dear Guest, First of all let me thank you for choosing us during your last journey and for taking the time to tell us about your experience with the TripAdvisor community. I will share your positive comments about our services with the whole Team, who I am sure they will be even more encouraged by the high scores you were so kind to assign. As you may know we continuously strive to meet our guests' needs and expectation and for this reason I wish to thank you for giving us a "warning" by expressing a disatisfaction with regards to the hotel location and the centrally controlled air conditioning . Please be assured that your comments do not fall on deaf ears but I wish to give assurance to all the readers that we are centally located in center of Florence and the area around the hotel is absolutely safe. Moreover the unaxpected the hot temparatures we have experienced during Christmas had compromised our air conditioning system, non giving us the possibility to switch the system setup. Anyway your frustration is understandable. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Fernando Pane General Manager Sina Villa Medici, Autograph Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our second visit to the Hotel, we were here exactly 20 years ago. A lot has changed since then. The Hotel staff have been extremely friendly and helpful throughout our one week stay. The Hotel is nicely located right in the center of Florence, and there are plenty of things to do and see in and around Florence. The Restaurant is nice as well, perhaps a bit sparse with their Menu, only a small handful of dishes are available and if you stay a week at the Hotel, you would have quickly 'eaten' yourself through the Menu, as there is not much choice. But otherwise the Hotel is top, marred perhaps only by a small theft from our room on the last day. I foolishly left a few Euro on the top of my bedside table, and although they were hidden by some papers that I had put on top of them, they were gone by the time I was packing up. I did not say anything at the Reception and did not report the matter, as I did not wish to make a scene out of a small incident, as other than that, the stay was perfect.…
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Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fernando Pane, General Manager at Sina Villa Medici, Autograph Collection
Responded 2 weeks ago
Dear Mr. Hugo, First of all let me thank you for choosing us during your last journey and for taking the time to tell us about your experience. I will share your positive comments about our services with the whole Team, who I am sure they will be even more encouraged by your words. As you may know we continuously strive to meet our guests' needs and expectation and for this reason I wish to thank you for giving us a "warning" by expressing a not complete satisfaction with regards to your personal effects. I feel to say that they have been taken by mistake and if you were so kind to report it we would have immediately resolved the case. I wish to assure you that I've shared your comments with our Front Office Manager and Housekeeping Manager in order to look into the issue improving our attention. Thank you again for sharing your experience, I and all the Team look forward to welcoming you back again. Kindest Regards Fernando Pane General Manager Sina Villa Medici, Autograph Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This hotel is beautiful, the staff is lovely and one of the best night sleeps I have had so far halfway through our trip. Beautiful green space and lovely back garden with beautiful pool. Harry’s Bar has a bar here which was perfect for a nightcap. Appears to be a true king size bed which was hard to find when we first started traveling in Europe in 2005. This is a beautiful, updated space and perfect for our stay in Firenze! We easily walked here from the Santa Maria Novella station.
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: We easily walked to popular areas of Florence and taxis are easy to arrange with the front desk.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Fernando Pane, General Manager at Sina Villa Medici, Autograph Collection
Responded 10 Dec 2022
Dear Guest, First of all let me thank you for the time you have dedicated to tell us about your stay. I am most honoured to receive your message, we constantly work with such a passion for our guests’ happiness and you can’t imagine how rewarding it is getting back a “thank you letter” by a satisfied guest like in your case. I will share your comments with each person of our our team, and I am sure they will be highly encouraged by your remarks. Thank you again for sharing your experience and we look forward to welcoming you again in the near future. Sincerely, Fernando Pane General Manager Sina Villa Medici, Autograph Collection
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We enjoyed staying at the hotel. Its in a good location, easy to get around. Rooms are spacious, very clean and pillows, mattresses of high standard and very comfortable. The staff are lovely, especially luca! All too happy to help and answer any questions. We are in the restaurant, lovely view looking at the pool, sadly freezing! Food was a huge disappointment! We did not enjoy it at all nor feel it matched the hotel standards. Thank you for a nice stay.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fernando Pane, General Manager at Sina Villa Medici, Autograph Collection
Responded 4 Dec 2022
Dear Guest, First of all let me thank you for choosing us during your last journey and for taking the time to tell us about your experience with the Tripadvisor community. I will share your positive comments about our services with the whole Team, who I am sure they will be even more encouraged by the high scores you were so kind to assign. As you may know we continuously strive to meet our guests' needs and expectation and for this reason I wish to thank you for giving us a "warning" by expressing a not complete satisfaction with regards to the Restaurant experience. I wish to assure you that I've shared your comments with our Restaurant Manager in order to look into the issue improving our attentions. Thank you again for sharing your experience I and all the Team look forward to welcoming you back again. Sincerely, Fernando Pane General Manager Sina Villa Medici, Autograph Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
From the moment you enter you can notice that this is not an autograph collection! No Bellboy at the door, only a security man Looking at me and my preagnant Wife Taking the bags from the taxi and bringing them to the reception ( the gentleman was probably not hired to carry luggage but … Its a preagnant lady!) I thought It was something that happened at that moment but… for the all stay, i have never seen a bellboy at the door! The checkin was ok but i was not told Anything about what distinguished this autograph, i later saw It on the counter their “Mark”. Until today i Dont undestand Why the receptionist took a copy of our id and credit card without Asking for permission! Arriving to the room…. The smell of pipes was quite unpleasent during the all stay. Air filtres in the bathroom Where filthy. The wallpaper was in very bad condition! The bed looked made by a kid! No care of at least steatching the sheets. Dont go to the Gym!!! The machines are ok but the sauna and Turkish Bath smell bad. Fallen tiles and stains on the wall are absolutely discusting! There is no maintnence or care! The Breakfast was “funny” in the first 2 days. We where seated and we ordered some coffee and tea (that came at the end of the metal!) employees Where doing Everything but serving tables. The “best part” was the tea pot that came broken to the table,with a Piece of porcelain “flavoring” the water! The employees barely spoke English and the one that saw the pot, laughed and said Sorry! Regarding the bar, it is located on the meadle of 2 restaurants but there seems to be only one kitchen!!! You will see a circus of employees running through the bar, transporting dishes to serve guests. Wi-Fi has very slow speed in the room. Very poor quality! To end: The rooms need investment Housekeeping needs to be organized and trained Reception must be trained (needs “fresh blood”) Belboys should always be present hosting and assisting guests Maintenance department should be created or controlled The restaurants and bar… no words… Hotel has stopped in time! This hotel definitely needs someone ahead taking real care of the operations, training staff and urgently improving guest experience. The only Good part was the concierge Paolo. He was polite and knew is guests! I do not recomend this property until major renovations and staff training happens. Until then, stay at the westin! Its a pitty. The hotel has Huge potential!!!…
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Fernando Pane, General Manager at Sina Villa Medici, Autograph Collection
Responded 1 Dec 2022
Dear Guest, Thank you for taking the time to share the comments regarding your recent stay. I would like to express my sincerest apology for the lack of flawless service and attention you experienced during your recent stay. I am terribly sorry you felt the service was impersonal and below par. Your disappointment is certainly understandable. Obviously we fell short of fulfilling your expectations, as well as our own. I assure you that the circumstances you encountered are not indicative of our high standard of service and attention that we strive to provide our guests, and for which we are well known . Our mission was for you to enjoy another fantastic and memorable stay. I do hope that you will consider this litany of circumstances as an exception and give us the chance to regain your confidence in us. Myself and the staff look forward to welcoming you back in the future, and I will personally ensure your next experience is impeccable. Sincerely, Fernando Pane General Manager Sina Villa Medici, Autograph Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is an oasis in one of the loveliest cities in the world. The front desk staff and concierge desk are extremely friendly and helpful. Taxis in a minute. Our room and open aired balcony faced the elegant pool and fountain. Harry’s Bar was just downstairs. I have never taken so many photos of furnishings in my life. Absolutely great detail to decor - old and new and very , very appealing in every way. The restaurants just down the street were wonderful with delicious food and a local grocery available within a minute walk Thank you for a fabulous stay
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Fernando Pane, General Manager at Sina Villa Medici, Autograph Collection
Responded 1 Nov 2022
Dear Guest, We appreciate your comments regarding your stay at Sina Villa Medici, Autograph Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of Marriott Hotels & Resorts the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Arrivederci! Fernando Pane General Manager Sina Villa Medici, Autograph Collection
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel in a quiet neighborhood near the Santa Maria Novella church and convenient access to the train station. Our room was quiet and beautiful. We had a view of the sunset every evening. Our king size bed (hard to find in Italy) was so comfortable. The lobby is spacious and comfortable and there is a beautiful garden and a swimming pool! We had some warm weather while we were staying there and cooled off in the pool! :-) We also relaxed by the pool and had a lovely lunch and also ate breakfast and dinner at the hotel's restaurant, Harry's Bar. The staff was warm, friendly and so helpful. The concierge staff made museum and restaurant reservations for us and answered my ongoing questions with grace and good humor. I would stay there again in a heartbeat. Grazie Mille!…
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Fernando Pane, General Manager at Sina Villa Medici, Autograph Collection
Responded 25 Oct 2022
Dear Lizzy, First of all let me thank you for the time you have dedicated to tell us about your stay at Sina Villa Medici, Autograph Collection. I am most honoured to receive your message, we constantly work with such a passion for our guests’ happiness and you can’t imagine how rewarding it is getting back a “thank you letter” by a satisfied guest like in your case. I believe that finding the right balance between professionalism and friendliness with our guest is probably the most difficult target to achieve but it looks like we are on the right way. I will share your comments with each person of our our Team, and I am sure they will be highly encouraged by your remarks. Thank you again for sharing your experience and we look forward to welcoming you in the near future. Sincerely, Fernando Pane General Manager Sina Villa Medici, Autograph Collection
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$297 - US$561 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel medici, grand hotel florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Maria Novella
NUMBER OF ROOMS
99
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Claim Your ListingSINA VILLA MEDICI, AUTOGRAPH COLLECTION: UPDATED 2023 Hotel Reviews, Price Comparison and 1,297 Photos (Florence, Italy) - Tripadvisor
Frequently Asked Questions about Sina Villa Medici, Autograph Collection
Which popular attractions are close to Sina Villa Medici, Autograph Collection?
Nearby attractions include Chiesa di San Salvatore in Ognissanti (0.4 km), Officina Profumo-Farmaceutica di Santa Maria Novella (0.5 km), and Trip per Tre (0.2 km).
What are some of the property amenities at Sina Villa Medici, Autograph Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sina Villa Medici, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sina Villa Medici, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sina Villa Medici, Autograph Collection?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Sina Villa Medici, Autograph Collection?
Conveniently located restaurants include Ristorante Taj Palace, Trattoria Dall'Oste, and Casa Ciabattini.
Are there opportunities to exercise at Sina Villa Medici, Autograph Collection?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Sina Villa Medici, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Sina Villa Medici, Autograph Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sina Villa Medici, Autograph Collection?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Russian.