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28/01/2018 29/01/2018
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    The Westin Excelsior Florence

    Piazza di Ognissanti 3, 50123, Florence, Italy
    Lowest prices for your stay
    28/01/2018 29/01/2018
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     5 people are viewing this hotel
    SAVE US$136
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    Traveller (1012)
    Room & Suite (699)
    Dining (140)
    • Excellent74%
    • Very good20%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “arno river” (186 reviews)
    “heavenly bed” (36 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Rooftop Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,661)
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    11 - 15 of 1,344 reviews

    Reviewed 4 weeks ago

    We loved our stay here. The property is beautiful and our suite had the most incredible view of the Duomo. We liked the location as it was a quick walk to everything yet away from all the craziness of Florence in the summer. The staff...More

    Thank MariaExplores
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 3 weeks ago

    Dear MariaExplores, Thank you for taking the time to review our Hotel; we truly appreciate it! But most of all thank you for the shout out to our staff and service, it is very rewarding being top notch :). We do hope to see you...More

    Reviewed 4 weeks ago via mobile

    Great way to use Starwood points in Europe. The hotel is very elegant and beautiful. Amazing location right on the water. Room was big/beautiful with comfortable bed with amazing view of the city and hills of Tuscany in the background. They gave us a complimentary...More

    Thank Alex W
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 3 weeks ago

    Dear Alex W, It is a real pleasure to learn that you have enjoyed your accommodation, our signature Heavenly Bed and the amazing views. Exceeding our guests’ expectations is what we always aim for and we are truly delighted we have accomplished it with you....More

    Reviewed 5 weeks ago via mobile

    This is most likely the world’s most glamorous Westin. It’s a former palace and convent, now with a mix of old charm and modern conveniences. Check out the rooftop restaurant for an incredible view of Florence. Also, walk across the square to the St Regis...More

    Thank Matt B
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 3 weeks ago

    Dear Matt B, , Stunning feedback and great guest, if you allow me to thank you! We proudly work in a very old building full of stories and charme; we are glad to hear we have communicated this to you! Please do reach out should...More

    Reviewed 14 December 2017

    Very impressive foyer and nice rooms - the view is to kill for and the staff is very friendly and welcoming. It is certainly not the cheapest venue in town, but wonderful for a night to remember with your special lady. I would suggest you...More

    Thank Armando C
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 5 weeks ago

    Dear Armando C, Thank you for your kind words. Being a historical building we do our best to respect and maintain the atmosphere created over the centuries by those here before us. Maintaining these historical qualities mixed with the modernization of the present century, we...More

    Reviewed 9 December 2017

    This hotel made my first experience in Florence amazing! I also stayed in Westin's in Rome and Venice on this trip. However, I was completely blown away by this beautiful hotel and exceptional service. Noemi Chiara and the entire staff are wonderful! They are wonderful...More

    Thank nanadaniels08
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 5 weeks ago

    Dear nanadaniels08, Thank you, thank you so much! First of all because you have mentioned my name in your feedback and I will not lie by saying this is not rewarding. This is very rewarding. A big shout out the entire staff, the one that...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Price range
    • US$352 - US$869 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Romantic Hotel in Florence
    • #19 Family Hotel in Florence
    • #23 Luxury Hotel in Florence
    • #30 Business Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Travelocity, Agoda, Priceline, getaroom.com, Hotwire, HotelQuickly, Cancelon and TripOnline SA so you can book your The Westin Excelsior Florence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • The Westin Excelsior Florence Hotel Florence ,
    • Westin Florence ,
    • Florence Westin ,
    • Westin Excelsior Florence
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    Traveller (1012)
    Room & Suite (699)
    Dining (140)
    Pool & Beach (3)
    Hotel & Grounds (642)
    Bathroom (58)
    Business Centre & Event Rooms (14)
    Family and Play Areas (2)
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
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    Ask a question
    Questions & Answers
    7 January 2018|
    AnswerShow all 3 answers
    Response from DCavidtraveller | Reviewed this property |
    There is a bus available. it's about a 5-7 min walk from the train station where you get dropped off to the hotel the bus is located outside the airport towards the right
    21 December 2017|
    Response from VB_General_Manager | Property representative |
    Dear yensb2017, Thank you for having contated us! We am delighted to confirm you our SESTO On Arno is opened to the public. We look forward to welcoming you to our splendid Location! With our best regards, The hotel... More
    Google Translation
    2 October 2017|
    Response from BettendorfTraveler | Reviewed this property |
    Hello - unfortunately, I have stayed only at the Westin, but not the St. Regis. As you are probably aware, they are on the same piazza. I doubt that you could go wrong with either one, but it is difficult to imagine a... More
    Room Tips
    "Ask for an Arno River view"
    Read review
    "Ask for a river view"
    Read review
    "terrace if possible facing the duomo"
    Read review
    "We loved our room on the river with a balcony!"
    Read review
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