We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
28/01/2018 29/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    The Westin Excelsior Florence

    Piazza di Ognissanti 3, 50123, Florence, Italy
    Save
    Lowest prices for your stay
    28/01/2018 29/01/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     5 people are viewing this hotel
    US$742
    US$606
    SAVE US$136
    US$742
    US$606
    SAVE US$136
    US$742
    US$606
    SAVE US$136
    Traveller (1012)
    Room & Suite (699)
    Dining (140)
    Overview
    • Excellent74%
    • Very good20%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “arno river” (186 reviews)
    “heavenly bed” (36 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$605.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Florence hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "75d49cfa72aa40b0bf231350fcda2383", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":195007,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[51383470],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":605,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"75d49cfa72aa40b0bf231350fcda2383","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":742,"lowestMetaPrice":605,"additionalPartner":false,"highestMetaPriceDisplay":742,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":742,"lowestMetaPrice":605,"highestMetaPriceDisplay":742,"hotelName":"The Westin Excelsior Florence","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijc1ZDQ5Y2ZhNzJhYTQwYjBiZjIzMTM1MGZjZGEyMzgzIiwiQUlLIjoiOWQ3MGFlZjMyZjYxNDI3ODk2NDRlNmQ4NjlkMzk5M2QifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "US$605", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32606592":"Expedia","34364840":"Hotwire","78326141":"PricelineIB","100876164":"StarwoodIB","79408332":"CheapTicketsEWS","53910881":"TravelocityEWS","51383470":"GetARoom","78855917":"OrbitzEWS","109235325":"HotelsCom2IB","32433793":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (1,661)
    There are newer reviews for The Westin Excelsior Florence
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    11 - 15 of 1,344 reviews

    Reviewed 4 weeks ago

    We loved our stay here. The property is beautiful and our suite had the most incredible view of the Duomo. We liked the location as it was a quick walk to everything yet away from all the craziness of Florence in the summer. The staff...More

    Thank MariaExplores
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 3 weeks ago

    Dear MariaExplores, Thank you for taking the time to review our Hotel; we truly appreciate it! But most of all thank you for the shout out to our staff and service, it is very rewarding being top notch :). We do hope to see you...More

    Reviewed 4 weeks ago via mobile

    Great way to use Starwood points in Europe. The hotel is very elegant and beautiful. Amazing location right on the water. Room was big/beautiful with comfortable bed with amazing view of the city and hills of Tuscany in the background. They gave us a complimentary...More

    Thank Alex W
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 3 weeks ago

    Dear Alex W, It is a real pleasure to learn that you have enjoyed your accommodation, our signature Heavenly Bed and the amazing views. Exceeding our guests’ expectations is what we always aim for and we are truly delighted we have accomplished it with you....More

    Reviewed 5 weeks ago via mobile

    This is most likely the world’s most glamorous Westin. It’s a former palace and convent, now with a mix of old charm and modern conveniences. Check out the rooftop restaurant for an incredible view of Florence. Also, walk across the square to the St Regis...More

    Thank Matt B
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 3 weeks ago

    Dear Matt B, , Stunning feedback and great guest, if you allow me to thank you! We proudly work in a very old building full of stories and charme; we are glad to hear we have communicated this to you! Please do reach out should...More

    Reviewed 14 December 2017

    Very impressive foyer and nice rooms - the view is to kill for and the staff is very friendly and welcoming. It is certainly not the cheapest venue in town, but wonderful for a night to remember with your special lady. I would suggest you...More

    Thank Armando C
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 5 weeks ago

    Dear Armando C, Thank you for your kind words. Being a historical building we do our best to respect and maintain the atmosphere created over the centuries by those here before us. Maintaining these historical qualities mixed with the modernization of the present century, we...More

    Reviewed 9 December 2017

    This hotel made my first experience in Florence amazing! I also stayed in Westin's in Rome and Venice on this trip. However, I was completely blown away by this beautiful hotel and exceptional service. Noemi Chiara and the entire staff are wonderful! They are wonderful...More

    Thank nanadaniels08
    Response from Noemi C, Responsabile relazioni con la clientela at The Westin Excelsior FlorenceResponded 5 weeks ago

    Dear nanadaniels08, Thank you, thank you so much! First of all because you have mentioned my name in your feedback and I will not lie by saying this is not rewarding. This is very rewarding. A big shout out the entire staff, the one that...More

    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$352 - US$869 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Romantic Hotel in Florence
    • #19 Family Hotel in Florence
    • #23 Luxury Hotel in Florence
    • #30 Business Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Travelocity, Agoda, Priceline, getaroom.com, Hotwire, HotelQuickly, Cancelon and TripOnline SA so you can book your The Westin Excelsior Florence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • The Westin Excelsior Florence Hotel Florence ,
    • Westin Florence ,
    • Florence Westin ,
    • Westin Excelsior Florence
    Add Photo Photos
    Traveller (1012)
    Room & Suite (699)
    Dining (140)
    Pool & Beach (3)
    Hotel & Grounds (642)
    Bathroom (58)
    Business Centre & Event Rooms (14)
    Family and Play Areas (2)
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
    Nearby HotelsSee all 411 hotels in Florence
    Hotel Goldoni
    450 reviews
    .12 km away
    The St. Regis Florence
    1,325 reviews
    .12 km away
    Hotel Palazzo Ognissanti
    996 reviews
    .20 km away
    Soggiorno Prestipino
    3 reviews
    .21 km away
    Nearby Restaurants
    Trattoria Sostanza
    1,135 reviews
    .13 km away
    Ostaria dei Centopoveri
    1,874 reviews
    .19 km away
    SESTO On Arno
    914 reviews
    .03 km away
    Trattoria dei 13 Gobbi
    2,999 reviews
    .08 km away
    Nearby Attractions
    Chiesa di Ognissanti
    218 reviews
    .06 km away
    Ognissanti
    97 reviews
    .05 km away
    Piazza Ognissanti
    49 reviews
    .07 km away
    San Frediano in Cestello
    41 reviews
    .21 km away
    Ask a question
    Questions & Answers
    TamarKhrikadze
    7 January 2018|
    AnswerShow all 3 answers
    Response from DCavidtraveller | Reviewed this property |
    There is a bus available. it's about a 5-7 min walk from the train station where you get dropped off to the hotel the bus is located outside the airport towards the right
    1
    Vote
    yensb2017
    21 December 2017|
    Answer
    Response from VB_General_Manager | Property representative |
    Dear yensb2017, Thank you for having contated us! We am delighted to confirm you our SESTO On Arno is opened to the public. We look forward to welcoming you to our splendid Location! With our best regards, The hotel... More
    0
    Votes
    Google Translation
    kathleentitus
    2 October 2017|
    Answer
    Response from BettendorfTraveler | Reviewed this property |
    Hello - unfortunately, I have stayed only at the Westin, but not the St. Regis. As you are probably aware, they are on the same piazza. I doubt that you could go wrong with either one, but it is difficult to imagine a... More
    2
    Votes
    Room Tips
    "Ask for an Arno River view"
    Read review
    "Ask for a river view"
    Read review
    "terrace if possible facing the duomo"
    Read review
    "We loved our room on the river with a balcony!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing