We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
06/08/2017 07/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    The Westin Excelsior Florence

    Piazza di Ognissanti 3, 50123, Florence, Italy
    Save
    Best prices for your stay
    06/08/2017 07/08/2017
    Savings alert: 14% below average rate

    The price you found is 14% lower than this hotel's average rate of US$689/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$757
    US$591
    SAVE US$166
    US$599
    US$599
    The St. Regis Florence
    1,260 reviews
    #11 of 411 hotels in Florence
     
    Hotel Savoy
    1,000 reviews
    #28 of 411 hotels in Florence
     
    Four Seasons Hotel Firenze
    1,480 reviews
    #10 of 411 hotels in Florence
     
    JK Place Firenze
    629 reviews
    #24 of 411 hotels in Florence
     
    Overview
    • Excellent73%
    • Very good21%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “arno river” (179 reviews)
    “heavenly bed” (34 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    The St. Regis Florence
    1,260 reviews
    #11 of 411 hotels in Florence
     
    Hotel Savoy
    1,000 reviews
    #28 of 411 hotels in Florence
     
    Four Seasons Hotel Firenze
    1,480 reviews
    #10 of 411 hotels in Florence
     
    JK Place Firenze
    629 reviews
    #24 of 411 hotels in Florence
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from US$591.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Florence hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "57c805a92c8c4f4dbed63f59ecb24145", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":195007,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79786588],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":592,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"57c805a92c8c4f4dbed63f59ecb24145","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":757,"lowestMetaPrice":591,"additionalPartner":false,"highestMetaPriceDisplay":757,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":757,"lowestMetaPrice":591,"highestMetaPriceDisplay":757,"hotelName":"The Westin Excelsior Florence","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU3YzgwNWE5MmM4YzRmNGRiZWQ2M2Y1OWVjYjI0MTQ1IiwiQUlLIjoiYTFiMTE1ZDVlMGI5NDVhYThiZDRhNDBlYjMwZTVjN2IifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$591", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32606592":"Expedia","34364840":"Hotwire","78326141":"PricelineIB","53910881":"TravelocityEWS","79408332":"CheapTicketsEWS","100876164":"StarwoodIB","79786588":"AgodaIB","78855917":"OrbitzEWS","32433793":"BookingCom","109235325":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,576)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for The Westin Excelsior Florence
    See the most recent reviews

    601 - 605 of 1,272 reviews

    Reviewed 15 June 2014

    Stayed for only one night during our week driving around Italy. Beautiful hotel, very friendly staff, great breakfast. Although no free parking they do have a valet service that will park for you. Easy to find with GPS if you are driving. Highly recommend.More

    1  Thank CDNinHH
    Response from Massimo B, Responsabile reception at The Westin Excelsior FlorenceResponded 20 June 2014

    Dear CDNinHH, we are thankful to receive this feedback, and hope to have you back in Florence this time for a longer stay! Our city, and the sorroundings, offer a wide variety of possibilities, so whenever you will plan to visit Italy, we invite you...More

    Reviewed 13 June 2014

    The staff, the rooms, the food - all wonderful and as I put in the title - can't miss! The waitsaff was particularly good. They couldn't do enough for us and were extremely attentive. The breakfast was the best of the hotels we stayed at...More

    1  Thank shappy2
    Response from Massimo B, Responsabile reception at The Westin Excelsior FlorenceResponded 20 June 2014

    Dear Shappy2, was great to read your comment, which I shared with Marino, our Restaurant Manager: he was enthusiast to hear it! Thank you for making our day! We hoep to have you back soon in Florence and wish you all the best for now,...More

    Reviewed 11 June 2014

    This hotel is located on a square just steps from the Arno river. The inside of the hotel is very "old world" with lots of stained glass windows. The rooms are very well appointed and the staff extremely courteous and helpful. The food in the...More

    Thank bapjr1
    Response from Massimo B, Responsabile reception at The Westin Excelsior FlorenceResponded 14 June 2014

    Dear Bapjr, thank you for your comment; it made us especially happy because we have just finished (in march) a renovation of the hotel, were the works were intented to be conserving the hotels' "soul and spirit"... Whenever you will plan another visit to Florence,...More

    Reviewed 8 June 2014 via mobile

    My wife and I thoroughly enjoyed our stay here while celebrating our anniversary. In combination of being Starwood Gold and celebrating our anniversary, we were upgraded to a premium deluxe room with a balcony that overlooked the courtyard and partially the Arno River. The room...More

    1  Thank Michael S
    Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 11 June 2014

    Dear Michael S, Thank you very much for taking time to post your wonderful review! We are more than happy to learn that you appreciated the room upgrade and the special amenity we choose for you to celebrate your anniversary. Thank you also for recommending...More

    Reviewed 6 June 2014 via mobile

    My husband and i recently visited Florence together and used our points to stay at this lovely hotel. It was by far one of the most beautiful rooms i have ever stayed in my life. The walls are a textured wallpaper grey complete with crown...More

    1  Thank Kristi L
    Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 11 June 2014

    Dear Kristi L, Thank you for sharing with us your feedback, the title says it all! It is so wonderful to know that you and your husband had an amazing visit with us and that you enjoyed your accommodation. Moreover, we are sincerely proud to...More

    The St. Regis Florence
    1,260 reviews
    #11 of 411 hotels in Florence
     
    Hotel Savoy
    1,000 reviews
    #28 of 411 hotels in Florence
     
    Four Seasons Hotel Firenze
    1,480 reviews
    #10 of 411 hotels in Florence
     
    JK Place Firenze
    629 reviews
    #24 of 411 hotels in Florence
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$427 - US$1,672 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Romantic Hotel in Florence
    • #19 Family Hotel in Florence
    • #22 Luxury Hotel in Florence
    • #30 Business Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Hotels.com, Priceline, Cheap Tickets, Agoda, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your The Westin Excelsior Florence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • The Westin Excelsior Florence Hotel Florence ,
    • Westin Florence ,
    • Florence Westin ,
    • Westin Excelsior Florence
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
    Patrizia Hotel
    75 reviews
    .23 km away
     
    Hotel Goldoni
    425 reviews
    .12 km away
     
    JK Place Firenze
    629 reviews
    .33 km away
     
    Hotel Palazzo Ognissanti
    941 reviews
    .20 km away
     
    Nearby Restaurants
    Trattoria Sostanza
    1,070 reviews
    .13 km away
    SESTO On Arno
    818 reviews
    .03 km away
    Ostaria dei Centopoveri
    1,703 reviews
    .19 km away
    Trattoria dei 13 Gobbi
    2,697 reviews
    .08 km away
    Nearby Attractions
    Chiesa di Ognissanti
    197 reviews
    .06 km away
    Ognissanti
    90 reviews
    .05 km away
    Palazzo Corsini
    31 reviews
    .23 km away
    San Frediano in Cestello
    40 reviews
    .21 km away
    Ask a question
    Questions & Answers
    Jodi U
    11 June 2017|
    AnswerShow all 2 answers
    Response from Karin C | Reviewed this property |
    Bathroom was really good . In my room I had a shower and a Bathtub . Really clean !!
    1
    Vote
    BigEasy504
    19 May 2017|
    Answer
    Response from VB_General_Manager | Property representative |
    Dear Mr. Dufrene, Thank you for having contacted us! Please let me inform you that it seems that your kind request concern the city of Rome. Kindly contact the Concierge directly and I am sure they will assist you... More
    0
    Votes
    Google Translation
    Auntcyn
    7 April 2017|
    Answer
    Response from Noemi C | Property representative |
    Dear Auntcyn, Thank you for contacting us. I would kindly ask if you can send me an e-mail with all the informations that you might need and I will inform the concierge about your requests. My personal e-mail is... More
    0
    Votes
    Google Translation
    Room Tips
    "careful...the river view is nice but can be loud. outdoor concert across river kept us up until 3:30 AM"
    Read review
    "River view rooms have great views of the sunset"
    Read review
    "Rooms overlooking the river."
    Read review
    "Dont take the bigger rooms on the first floor they are too dark."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing