Staying in another part of Tuscany we wanted a couple of full days in Florence and chose to get the train to avoid messing around with parking (train was cheap, clean, fast and spacious- fantastic compared to UK). What a Gem of a hotel! Minutes walk from the Santa Maria Novella Station. We arrived around 10.30am and expected to leave our bags at the hotel but they very kindly let us check in early and go straight to our room which was spotless and had notes everywhere letting us know it had been sanitized. We had plenty of space for 3 adults overlooking the court yard with a great little balcony to get some air. Bags unpacked we were able to go an explore the heart of this beautiful city within 10 minutes. The Covid situation meant we had to book a half hour slot to use the jacuzzi which was a very pleasant way to relax after walking all day. As per previous reviews a good choice of breakfast was served by the very pleasant staff we didn't eat in the restaurant but did enjoy a drink at the bar and again the lovely staff overheard it was my daughters Birthday and brought out a small but delicious cake with candles!! Check out straight forward and left our luggage until late in the evening before hoping back on the train. Wouldn't hesitate to recommend this hotel to anyone, you can feel the ambience as soon as you walk through the doors and tell the labour of love to bring this old Monestry into the modern day is still loved by those working there.…
We stayed at the Hotel Rivoli for 6 nights in September 2020 and really enjoyed our stay. The hotel was in a great location- less than 5 mins walk from the main train station, bus station and tram stop so great for visiting other parts of Tuscany, and only 10 mins walk to the Duomo. Our room was clean and nicely decorated (just like on the website), but the bathroom a little cramped- their was a bidet that took up all the floor space, and the shower was in the middle of the bath rather than the end so it made taking a shower a little tricky (not s a major issue but just something to note). Our room overlooked the inner courtyard and was nice and quiet- absolutely no road noise, and we only occasionally heard some noise from outside our room so we had a restful and pleasant stay. The air conditioning was effective which was much needed as a respite from the heat outside! Due to the ongoing COVID situation, the breakfast buffet was served for you by a member of staff. There were plenty of options and you could have as much as you liked but if you were unlucky there was sometimes a bit of a queue, although this did not happen to us personally and we thought this worked well considering the situation. They had a separate member of staff taking orders for coffees and they were all very friendly and helpful. Overall we hugely enjoyed our stay and would certainly recommend this hotel to others.…
Very clean and safe, specially during these times. They take all the necessary measures to avoid the spread of covid 19. The service was very good and the room very comfortable. However, if you plan to use the jacuzzi you must book it in advance because it can be used only upon request. This is also to avoid the spread of corona virus.
We were extremely well received ,the room was cosy and clean with a lot of details for the comfort of the guests. Personnel was extremely polite and professional. We had a car that was conveniently picked up at the reception and delivered the following day at the reception. Good breakfast .
We have stayed at the other Ars hotel on several occasions and the Rivoli had quite an act to follow but we were soon won over by this lovely hotel. From the moment we arrived the staff were friendly and kind as well as very efficient.Every effort has been made to reduce any risk from Covid 19 whilst keeping the hotel comfortable and welcoming. The rooms are tasteful and had everything we needed with a lovely bathroom. Great breakfast with personal service and plenty of choice, and the breakfast staff were especially friendly and patient with our attempts at speaking Italian! The location is also really convenient - only a few minutes walk from the station or the river with all the historic attractions within easy walking distance, as are several very nice restaurants. Grazie Mille Hotel Rivoli, we will be back!…
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