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I stayed here with a group of friends, and I forgot my jacket on the coat hook. I realized that I forgot it about an hour after we checked out, and went straight back. They told me that the lost and found was locked and...More
We called very late at night and they had a room for us. They were super friendly and helpful. We stayed another night and wanted to stay a third. We accidentally double booked ourselves, and they actually gave us our money back for one night!...More
Historical, cozy, clean, cute, a bit strange and unusual and very quiet little hotel, there are no free parking of any kind. On premises parking is 16€ per night and the unattended parking in front of the hotel is 1.5€ per hour.
Facility wise and...More
This hotel is situated about a 10 min drive from the centre of Florence. Easy enough for us to get a taxi, reception called one for us.
Our room was really small, one of the smallest we had in Europe. Our double bed was pressed...More
2 Thank Emma_HOT
Response from 98169, Responsabile relazioni pubbliche at Select HotelResponded 22 December 2017
Thanks for your review.
We look forward to welcome you again.
We were booked for a room with twin beds for 3 nights. Upon arrival the room had only one bed and they could not separate the bed as the housekeeping staff had left for the day. They offered another room on the main floor with...More
1 Thank emcarter
Response from 98169, Responsabile relazioni pubbliche at Select HotelResponded 13 November 2017
Thank you for your review.
We really apologize fo any inconvenience you may have had to our place.
We are also glad for your appreciation about our staff.
We hope to welcome you again, in order to show you how the guest point...More