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Italiana Hotels Florence

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Italiana Hotels Florence
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859 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Reviewed 3 weeks ago

Wonderful, VERY helpful staff, perfect English. (Very embarrassing when you only know a few Italian phrases, so THANK YOU VERY MUCH for the staffs language skills!) Lovely, quiet room, nicely decorated in a modern fashion. Thanks to the very helpful lady on reception who pretty much escorted us through Florence with her accurate directions! Thanks again!

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Helpful?
Thank George T
Italiana Hotels R, Direttore at Italiana Hotels Florence, responded to this review

Dear George, Thank you for taking the time to post your positive review. We are pleased to hear that you enjoyed our hotel, the room that you were checked into, and the service that you were provided with. We are very happy to hear that you enjoyed your stay and that you evaluated our Hotel in such a nice way....

Vilnius, Lithuania
Reviewed 3 weeks ago

It's quite big hotel near gas station (it's not working, so no worries) but it's free parking (good thing if you come with car). Hotel looks very old from outside, if you will get a room with windows in front of gas station every single morning you will hear tourist buses which stop to pick up or drop tourist, so...

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Thank Victoria V
Italiana Hotels R, Direttore at Italiana Hotels Florence, responded to this review

Dear Victoria, thank you so much for the comprehensive review of our hotel and your stay. We are sorry that some aspects of your experience did not live up to your expectations Every day we strive to deliver better service and it is your feedback that allows us to improve; we will be sure to work on the areas that...

Reviewed 4 weeks ago

It is a modern style hotel, wonderful client service, breakfast is amazing and rich of choice, the rooms are spacious and clean with modern bathroom amenities. Good option for tourists with a car, free parking and direct bus line to the old town. It was a great stay.

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Thank Dim A
Italiana Hotels R, Direttore at Italiana Hotels Florence, responded to this review

Dear Dim, Thank you for being our guest and for sharing your impressions with us. We are pleased to hear that you enjoyed our hotel, the room that you were checked into, and the service that you were provided with. Your feedback is important to us and we have shared your review with the team. We do hope to have...

Mettmann, Germany
Reviewed 7 October 2016

A business trip this week brought me to this hotel which got booked by my Italian business partner after his usual hotel recommondations simply got sold out. This hotel has been the former Holiday Inn of Florence and got sold to Group Italian Hotels lately. Rooms got a new paint job and inside of room and bathroom is kind of...

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1Thank Estrangeiro58
Italiana Hotels R, Direttore at Italiana Hotels Florence, responded to this review

Dear Guest, Thank you for being our guest and for sharing your impressions with us. We are delighted to hear you enjoyed your overall experience with us. Every day we strive to deliver better service and it is your feedback that allows us to improve; we will be sure to work on the areas that need attention. We do hope...

sofia
Reviewed 28 September 2016

The door of the bathroom was broken. It was very hard to open it in order to get out of the bathroom. We checked in after 20:00 anf the receptionist gave us a voucher for complimentary drinks in the resaturant, but after that the staff in the restaurant refused to give us the drinks, becasue it was aftre 20:00. The...

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Thank hibisscus
Italiana Hotels R, Direttore at Italiana Hotels Florence, responded to this review

Dear Guest, thank you so much for the comprehensive review of our hotel and your stay. We are extremely apologetic for the inconvenience with our restaurant. We can assure you that what happened does not comply with our service standards and that we were very surprised to read about the issue Rest assured we have shared your comments with our...

Reviewed 27 September 2016 via mobile

Visited here after 4 busy days in Rome to relax, this is no 4 star a bit below a 3 if I'm honest. Breakfast- scrambled egg and sausage (cut up frankfurter) all cold, coffee machine that didn't work and had to have staff called to fix it every 5 minutes! Never have I stayed in a hotel that doesn't have...

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Thank AndyEmbo
Italiana Hotels R, Direttore at Italiana Hotels Florence, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback in regards to your recent stay at the Italiana Hotels Florence. We are sorry that some aspects of your experience did not live up to your expectations Every day we strive to deliver better service and it is your feedback that allows us to improve; we will be...

Berkshire, United Kingdom
Reviewed 26 September 2016

We arrived at this hotel after already having 5 busy days in Rome so we came to this hotel to relax. The room we had been given did not look like the room in the photos at all, it was old and run down. It said we were supposed to have 'city views' but all we could see was a...

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3Thank Jadelou16
Italiana Hotels R, Direttore at Italiana Hotels Florence, responded to this review

Dear Guest, thank you so much for the comprehensive review of our hotel and your stay. It is very disappointing to hear that you did not have an enjoyable experience here at Italiana Florence. We are so sorry that we did not live up to your expectations and that your stay was not as enjoyable as we had hoped for....

Aberdeen
Reviewed 25 September 2016

We stopped in Florence on the way from Interlaken to Rome, this hotel was very convenient. Parking on site, bus stop right across the road so we could visit the city centre. Friendly and knowledgable staff and clean rooms. Breakfast was a selection of pastries, cold meats, cheese, fruit, cereals and bacon and egg. The building isn't pretty, but once...

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Thank A1ireview
Italiana Hotels R, Direttore at Italiana Hotels Florence, responded to this review

Dear Guest, We sincerely appreciate your compliments regarding the level of our service. Your kind words encourage us all and help us to maintain the high standards of service that provide such joy to our valued guests. We look forward to a future chance to greet you back at Italiana Hotels Florence Best regards The Management and the Staff of...

A TripAdvisor Member
Level Contributor
11 reviews
8 hotel reviews
Reviewed 24 September 2016 via mobile

Despite that from outside the hotel doesn't look very attractive, inside the rooms are modern and clean, breakfast is good and reception staff very helpful. In summer the pool is nice. The hotel is a bit far from center but has a bus station right in front for bus 23 that goes to center and railway station and takes around...

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Thank A TripAdvisor Member
Italiana Hotels R, Direttore at Italiana Hotels Florence, responded to this review

Dear Guest, We are very happy to hear that you enjoyed your stay and that you evaluated our Hotel in such a nice way. It has been an absolute pleasure to be of service. We look forward to a future chance to greet you back at Italiana Hotels Florence Best Regards The Management and the Staff of Italiana Hotels Florence

Forney
Reviewed 22 September 2016

The staff was extremely helpful and the room size is good. Breakfast was always excellent. We used the laundry services and were very pleased with the results. Taxi into the heart of Florence typically cost us 12 euro one way.

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Thank gary b
Italiana Hotels R, Direttore at Italiana Hotels Florence, responded to this review

Dear Gary Thank you very much for your compliments on Italiana Hotels Florence. We are delighted to hear you enjoyed your overall experience with us. Here at Italiana Hotels Milan Rho Fair we are very proud of the positive contributions that members of the Trip Advisor community have left for us over the years and it is a joy to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the residential district in the south of the city of Florence at only 15 minutes from the city centre, the Italiana Hotels Florence is a traditional Hotel which underwented to a partial restyling to valorize the building. It's the ideal point of departure to reach the main tourist attractions: Ponte Vecchio, Uffizi Gallery, , the Accademia and moreover the 3 main art, music and show centres: the Obihall Theatre, the Mandela Forum and the Franchi Stadium. Moreover, the Hotel is not far from the famous Tuscan courtyard, where through a pleasant walk, you will discover the Chianti vineyards and taste the best Chianti red wine along with typical hand-made snacks. Choose to live in the heart of the city where you find everything from opera and theatres to museums, typical Tuscany restaurants and shopping places, an Hotel that lives the city with your passion. We will be happy to help you to discover the treasures of the city that we love. ... more   less 

Additional Information about Italiana Hotels Florence

Address: Viale Europa 205, 50126, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Price Range: $80 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Italiana Hotels Florence 4*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Priceline, Travelocity and Cancelon so you can book your Italiana Hotels Florence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Florence Hotel Florence
Florence Holiday Inn
Hotel Style:
#42 Best Value Hotel in Florence
#92 Luxury Hotel in Florence
#129 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Italiana Hotels Florence staff and other travellers.
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Questions? Get answers from Italiana Hotels Florence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room when booking”
 of 5 bubbles K7625WRgeorget, 14 Nov 2016 | Read review
“Try to get a room facing the poolside ... much more quiet !”
 of 5 bubbles Estrangeiro58, 7 Oct 2016 | Read review
“Ask for a room that actually looks like the picture on the website.”
 of 5 bubbles Jadelou16, 26 Sep 2016 | Read review
“choose the new renovate room”
 of 5 bubbles joergkettenburg, 8 Sep 2016 | Read review
“Enjoy the pool, it is really cool for swimming and to sip on a fresh cocktail !”
 of 5 bubbles 41franb, 28 Aug 2016 | Read review
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