We reached the hotel and the stuff person who met us was answering to our questions strangely. The first room they planed to provide in the 3rd floor us was tooo small, and there was a lizard in the corridor. I was very afraid about it and asked them at least to take it away but they said there’s nothing to worry, and we want we can catch it or kill it, up to us 😫 . Then we asked another larger room, they provided one in the ground floor. That one was bigger enough at least to have space to put our things easily. But the room was overall in dust, and we disgusted to touch anything and even lie in those bed sheets. There were dead mosquito traces on walls. The breakfast was okay, average.
First I would like to say the only thing good at this hotel is it’s lobby. Front reception very rude. I was looking at breakfast at 7:00 and got yelled at “HEY 7:15!” even tho food is sitting out. Ive stayed for a week and not one has the reception bothered to say hello or anything. They completely ignore you. The hotel is made for a toddler just by the sizing of everything. Hotel wifi is dog water. For the amount of money that was payed you expect a warm welcome and even a hello every time you walk in. I will never recommend this to anyone and refer them to another hotel more cleaner, nicer and more centrally located.
The room, value, cleanliness, service, location, staff, clientele, were all very good here. Their free breakfast is amazing. I had a little trouble getting up the steps at entrance, because I use a walker, but managed with frequent help from lobby staff. This location is not great for guests with cars , because of a tiny parking lot and limited street parking. It’s walk-in distance or a short cab ride from Santa Maria Novella train station. I walked alone in the neighborhood, with no worries.
A nice, affordable hotel placed 3 min walk from tramvia 2 station (tram linking Peretola airport) and 5 min walk from train station.Rooms are cozy and clean, bathrom is not suitable for extralarge persons - for us was not the case - but you never know. Breakfast was plentiful and enough variaty to have several choices for one week. Staff was very kind and helpful.The only downfall were the extra-thin walls that sometimes gave you the sensation that you are sharing the room with extra 3 people.
Really enjoyed our stay at the Hotel Golf. Close to everything, large room, large bathroom, affordable and a delicious breakfast. Front desk staff was extremely helpful and friendly. Breakfast was perfect and very delicious. Location was very close to train station which was a relief, no cabs needed--always a plus!
Very bad hotel with very bad experience. Money had been stolen from my room without any action from the hotel after reporting. No security cameras in floors. Even after reporting to the police, there was no action from their side. Not recommended for stay at all.
My partner and I stayed here in September, the hotel is a bit awkward to find if your going there by car its on a main busy road. They do have parking but they keep the gate closed so its a bit of hassle. But once you get in check in is pretty quick. The rooms are very clean and tidy, Wifi is free and its very good.. its about a 20min walk to the Florence Cathedral, and from there everything is within walking distance. Breakfast has a good choice of things. over all stay was perfect. Would highly recommend.
nice, beautiful, close to rail station and friendly people, i stayed there for one night, short but enough to know this hotel deeply, easy and fast access to historical area, safe and secure for tourists
Nice and pleasent staying.Very close to the city center (15-20 min on foot with a baby) and very quiet.The staff was profesional and solved all our demands.They let us leave our car in their parking for a few hours after we checked out.Recomand it!
We had a wonderful honeymoon stay here. The staff was incredibly helpful, warm, and welcoming. We got a great price with parking, breakfast, and free wifi. We were a short walk from major sites and public transportation. We will definitely return.