the hotel is far from the city center, but you can reach it easily by public transport (bus stop is near and ticket is cheap ). Remember that Florence has great problems of traffic and parking ( you can NEVER enter city center by car) This hotel has free private parking, that is a great pro. Rooms are Ok for size and furniture, bathroom is a bit small, there is no shelf, basin is small and shower too. Staff is competent and efficient. The hall is comfortaqble with many settees. Price is a bit overrated. I didn't have any breakfast, but family told me it was OK. Remember to put on the handle of the door the label " non disturbare" because staff keeps entering your room in the morning,very annoying
I stay here as part of tour group. Biggest concern with this place is rooms at times had bad smell. Bathroom are really small even for Italy and walls are paper thin. You can hear your neighbors easily. I won’t recommend the place due to above reasons.
Modern hotel, clean and well maintained. We had breakfast and dinner here and both were excellent. The walls between rooms are paper thin and you might hear some surprising things from your neighbours. Elevator and showers are typical for Italy, small but adequate.
Newly remodeled, clean and comfy with a friendly staff. The restaurant had yummy breakfast to fuel our days exploring the city. It was perfect for a week in the world’s most beautiful city. I definitely recommend this hotel.
Recently I finally managed to travel back to Italy to celebrate the new year in the most romantic city of Florence. My husband and I stayed at the hotel Raffaello. It was our wedding anniversary and staff were very caring and paid attention to all details of our staying . When the hotel director found out that it was our wedding anniversary, he came and congratulated us and surprised with a treat in our bedroom. The menu for the festive season was carefully prepared and was utterly enjoyable. We would be happy to be back there any time and we strongly recommend it.
Very clean hotel, and very welldone Renovation. Staff were very knowledgeable and helpful. It was great to see (where so many others don’t) that the staff ensured that all persons were following the covid rules. Great hotel for connectivity due to proximity to transport and services. Food was great in the restaurant. Throughly enjoyed the trip and will certainly start here again.
I've been in this hotel for few days the first week of December with my partner, and since the warm welcome we received at the reception, we understood that we made the right choice. The Hotel is lovely, newly refurbished and very clean. But the staff is what makes the difference. Everyone is very attentive, caring and smiling, and they go over and beyond to satisfy any request. Nothing is too much trouble for them. Claudia and Luisa (hope I get the names right) at the reception have been amazing. They always recognised us by name (yes they remembered our names), and greeted us with a smile even though we had few requests for the room. They simply accommodated our requests in an efficient and timely manner. We had breakfast every day and few times lunch or dinner as well during our stay. Food was great and the Chef (Stefano if I am not wrong) was often going around the table to make sure that guests are happy and satisfied. We also felt very safe thanks to the Health & Safety measure they have in place in the whole Hotel after Covid. Staff is wearing masks and they follow the government guidelines. We had the chance to meet the General Manager Marco, which helped us in various situation with suggestions and directions to make sure that we enjoy our trip in Florence. He is passionate about his job, and you can clearly feel it when he talks. Overall, me and my partner had an amazing experience. It was our first trip outside UK since Covid, and we are happy that we choose this hotel. We will definitely come back, and recommend to our friends.…
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