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Hotel Atlantic Palace

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Hotel Atlantic Palace
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1,085 Reviews from our TripAdvisor Community

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Showing 521: English reviews
Singapore
Reviewed 12 January 2012

Stayed four nights in January. Location is excellent, within easy walking distance from the main train and bus station. The Via Nazionale is a busy road but I was never bothered by the noise once in my room. From the hotel there are two supermarkets along the Via Nazionale, also turn left and then take a right and you are...

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4Thank unfrequentflyer
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again. Francesca Russo

Albania
Reviewed 9 December 2011

I stayed 4 nights in this hotel It is located near the central station and the historic centre It has a nice ambient in the ground level and warm clean rooms in 4 other levels It is characterised of a beautiful classical architecture and very friendly staff I had the best capucino ever, ask for imelda... She will serve you...

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3Thank Kle_viss
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

Lynnwood, Washington
Reviewed 5 December 2011

I have stayed at this hotel several times and it has met my expectations every time. It is a 5 minute walk to the train station and probably about the same to the Duomo. There are some decent restaurants near by as well. The staff is very nice and always willing to give a great dinner recommendation. As for the...

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3Thank TravelWithDrea
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

Wellington, New Zealand
Reviewed 18 November 2011

Stayed 3 nights in October, and thought the room was quite dark, ie not enough lights in the room, very hard to read a book in bed. The bathroom was clean and serviced every day as were the sheets on the bed. The hotel was really very handy to the rail station and also to the Duomo and even the...

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1Thank Toshiemac
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

Mumbai (Bombay), India
Reviewed 11 November 2011

it was the 2nd destination of our Italian honeymoon . The hotel is situated at a 5 min walking distance from the railway station although its easy to miss the hotel and you cud walk right past it... neat and clean place with friendly staff although not a very lavish stay. breakfast spread was limited. i wud call it more...

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Thank hersheyhere
ATLPALAC, Front Office Manager at Hotel Atlantic Palace, responded to this review

Inglese: Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

Ferndown, United Kingdom
Reviewed 6 November 2011

Spent 2 nights in room 375 in October 2011 and had no problems. The room is a bit worn but is clean and the bathroom / shower was modern and very clean - at the end of the day we were there to see Florence on the cheap and if you want Marriot standards then stay round the corner at...

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3Thank Neil_Ness
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

Tokyo, Japan
Reviewed 28 October 2011

The areas inside looks good. the room is decorated in old style. And it is really very old. The hair dryer, AC, bathroom heater was not working. The power contents are broken and mainly there are no extra contents/ plugs to charge phone etc. too less light in room, and can not open window because other buildings are too close....

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Thank Green T
APM-GUESTSRELATION, Responsabile relazioni con la clientela at Hotel Atlantic Palace, responded to this review

We are pride ourselves on our property upkeep and attention to detail, but clearly we were not up to standards on your stay and for that I am truly sorry. I have shared your comments with my management team for review and will take your cue from your complaints to improve service. We hope to see you again so soon,...

Saint Louis, Missouri
Reviewed 30 September 2011

Hotel Atlantic Palace is in a great location to walk to and from the train station and a lot of the attractions of Florence. The hotel staff was very attentive. There was trouble with the lights in our room and they moved us quickly to another room. The air-conditioning was not working well and they brought us a fan right...

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1Thank lball1958
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

Knoxville, Tennessee
Reviewed 28 September 2011

We stayed at the Atlantic Palace in early September for three nights. We were given a room on the top floor - 375. The mattress had a spring sticking out of it, and the room was shabby and worn (though clean). The room had no chair for the desk, and we had to ask for one. The only positive was...

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6Thank JA988
ATLPALAC, Front Office Manager at Hotel Atlantic Palace, responded to this review

Dear Sir Thank you for your comment even if negative, but we want to clarify something: 1) First of all the staff of the hotel was not indifferent to your problem, that’s why the night desk receptionist try to resolve your problem and in the morning immediately the concierge desk, control the room for the safe of you and the...

London, United Kingdom
Reviewed 24 September 2011

The locaion was great and the hotel was nicely decorated which should have made for a great stay but unfortunately this was not the case for several reasons: 1. The air conditioning in the rooms was extremely weak and the hotel staff were fully aware of this but nothing has been done about it. They say it is not like...

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2Thank J D
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Dear Sir Thank you for your comment even if negative, but we want to clarify something: 1) In Italy there is a law a Presidential Decree n.412 of August 26, 1993, that regulates the temperature of the air conditioning and all hotels must to follow it in order to not have hefty fines. 2) Our rooms are cleaned every day...

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Staying in San Lorenzo

Neighbourhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The Atlantic Palace Hotel is an ancient palace built at the beginning of the XVII century, located in the very city centre. Our hotel in Florence is close to the Duomo, to Santa Maria Novella railway station, to the Expo Centre, and 200 metres away from the "Fortezza da Basso". The rooms are furnished in florentine style, and are equipped with all modern comforts and have been recently renovated as the common areas of the hotel. ... more   less 

Additional Information about Hotel Atlantic Palace

Address: Via Nazionale 12, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: $154 - $550 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Atlantic Palace 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Atlantic Palace Florence
Atlantic Palace Hotel Florence
Hotel Style:
#78 Luxury Hotel in Florence
#129 Romantic Hotel in Florence
#140 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Atlantic Palace staff and other travellers.
13 questions
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Questions? Get answers from Hotel Atlantic Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room with the full view of both domes is best.”
 of 5 bubbles skkildare, 16 Mar 2017 | Read review
“We are at the end of a corridor on the first floor & it is quiet & cosy”
 of 5 bubbles , 10 Mar 2017 | Read review
“Ask for a room on the top floor. It will still probably be noisy but maybe more managable”
 of 5 bubbles carolync652015, 29 Oct 2016 | Read review
“Probably better to ask for a room away from street”
 of 5 bubbles lync19, 20 Oct 2016 | Read review
“Don't stay here”
 of 5 bubbles Nikk0la, 7 Sep 2016 | Read review
5 of 5