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Hotel Atlantic Palace

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Hotel Atlantic Palace
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1,074 Reviews from our TripAdvisor Community

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Showing 514: English reviews
Cape Town Central, South Africa
Reviewed 13 July 2011

Having stayed in 4 star hotels in both Rome & Venice by comparison this was more like a 2 star. The room was the noisiest we've ever had in a hotel - walls were paper thin. Furniture was broken & air con barely functioned in 35 degC. The best part of the hotel was the lady at the front desk...

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4Thank Debsanne
APM-GUESTSRELATION, Responsabile relazioni con la clientela at Hotel Atlantic Palace, responded to this review

We are pride ourselves on our property upkeep and attention to detail, but clearly we were not up to standards on your stay and for that I am truly sorry. I have shared your comments with my management team for review and will take your cue from your complaints to improve service. We hope to see you again so soon,...

Moscow, Russia
Reviewed 13 July 2011

I am sorry but we had to disagree with the last remarks wrote on English on trip advisor, in fact me and my wife we have a pleasant stay at the Atlantic palace.We arrived in this hotel without reservation, we expected to a have a standard room, but Diego at the front desk made us a free upgrade and gave...

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Helpful?
Thank Russianwater
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

Toronto, Canada
Reviewed 11 July 2011

We stayed at the Atlantic Palace hotel in Florence for 3 days. I booked the hotel based on the photos on the hotel's website. Needless to say, the photos were much better than the actual hotel. The hotel desk staff are not too friendly. They are defensive and seem to be expecting you to give them a hard time. So...

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4Thank Alexis870
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Dear friends and customers, The Hotel building is an historic palace of the XIII century, and was almost completely renovated in December 2008 and December 2009, retaining original spaces and structures valued by the extraordinary restoration has returned the Florentine feel to the rooms of the hotel. Most of our furniture in the rooms are old and respects the style...

york, england
Reviewed 19 June 2011

Stayed here for 3 nights while exploring Florence. It made good base from which to explore all the main sights, less than 10 mins stroll from the Duomo. Requested a quiet room and were given a nice room at the back of the hotel (not much of a view, but perfectly quiet for a good night's sleep after sightseeing). Room...

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Helpful?
Thank Leemoo
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

Malverne, New York
Reviewed 9 June 2011

The thing I loved most about this hotel is where it is situated. Anything you could want to see in Florence is within a reasonable walking distance. The hotel itself is very clean, comfortable, and has its own unique charm. A very few select rooms have access to a shared balcony, and there is a second shared balcony on the...

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Helpful?
Thank ImraanK
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

Dubai, United Arab Emirates
Reviewed 1 June 2011

Pefrect location: 5 minutes walk from the train & bus stations. 10 minutes walk from the Market place & the Duomo, Nice & Clean rooms. Good Breakfast Friendly staff specifically Franscesca at the Reception.

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Thank Nicky025
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

New York City, New York
Reviewed 30 May 2011

I gave it a 2 because it really was in a good location but I have to say, it was not a pleasant stay. When we arrived, we asked the hotel to make reservations for two at one of the museums in Florence. The next day, we are told it cost 37Euros which sounds high. We contacted the museum directly...

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1Thank Gheenie
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Dear Sir Thank you for your comment even if negative, but we want to clarify something to you and to the client they are reading this comments: 1) First of all sir when you came in our hotel you ask to book the Uffizi gallery for a certain date e for a certain time. Now is true that what you...

Marlton, New Jersey
Reviewed 29 April 2011

This hotel is very conveniently located but we did find the noise level (local construction) to be annoying. We have pleasant memories of our stay because Diego at the front desk was so helpful. He took plenty of time with us, and helped us greatly with train schedules and day trip advice. He also recommended Il Porcospino, a restaurant we...

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Helpful?
Thank NJGale
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

Bury St Edmunds, United Kingdom
Reviewed 28 April 2011

Our second stay at this Hotel, booked early and choose a Suite as it was such good value. Fanatastic room as expected, spotlessly clean and nicely furnished. All the staff were very helpful and polite. It is ideally located for all the main sites of Florence and is only minutes walk from the Main train station. Would wholeheartedly recommend this...

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Thank govnher
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Thanks on behalf of the entire staff for your kind review. These comments lead us every day to improve and work better in order to satisfy the wishes of our customers. We hope to see you soon and thanks again.

Hong Kong, China
Reviewed 20 April 2011

I'm never leave comment at any website only this time because i very bad feeling in my trip , I stay 2 night in Atlantic palace at April 2011 by my honeymoon, the hotel is poor decoration no air -con before June , the (man) reception and (man) bellboy is very very very very unfriendly unhelpful (maybe I am Chinese...

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2Thank malone3211
ATLPALAC, Responsabile reception at Hotel Atlantic Palace, responded to this review

Dear friend, we are really sorry for your bad experience, and we are ivestigating with our staff what could have been go wrong. As per many of our comments left from our guests, the front office staff is friendly and helpful, always trying to satisfy all the needs of our clients, this is and will always be our goal. The...

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Staying in San Lorenzo

Neighbourhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Atlantic Palace Hotel is an ancient palace built at the beginning of the XVII century, located in the very city centre. Our hotel in Florence is close to the Duomo, to Santa Maria Novella railway station, to the Expo Centre, and 200 metres away from the "Fortezza da Basso". The rooms are furnished in florentine style, and are equipped with all modern comforts and have been recently renovated as the common areas of the hotel. ... more   less 

Additional Information about Hotel Atlantic Palace

Address: Via Nazionale 12, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: $111 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Atlantic Palace 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Atlantic Palace Florence
Atlantic Palace Hotel Florence
Hotel Style:
#74 Luxury Hotel in Florence
#129 Romantic Hotel in Florence
#140 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Atlantic Palace staff and other travellers.
13 questions
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Questions? Get answers from Hotel Atlantic Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the top floor. It will still probably be noisy but maybe more managable”
 of 5 bubbles carolync652015, 29 Oct 2016 | Read review
“Probably better to ask for a room away from street”
 of 5 bubbles lync19, 20 Oct 2016 | Read review
“Don't stay here”
 of 5 bubbles Nikk0la, 7 Sep 2016 | Read review
“Simple, clean and Italian. ”
 of 5 bubbles myworldimage, 30 Aug 2016 | Read review
“Quad rooms”
 of 5 bubbles A7594JMpatriciav, 9 Aug 2016 | Read review
5 of 5