Friendly, helpful and courteous staff. Each one of you made our vacation even better. From the cleaning staff to the front desk team to the Food services workers at Breakfast, each of you worked together to make our stay enjoyable. The front desk team took the time to give us suggestions on tours and travel in the area. Thank you so much! We would definitely stay again if in the area.
The hotel itself is close enough to walk to some of the main attractions. If not walk there are bus stops very close by. There are also multiple restaurants in the vicinity to step out in the evening to have a drink and a meal. The hotel staff and amenities are both great and we enjoyed the experience as a family. We stayed across 5 hotels even our 15 day trip and this room was the most comfortable for us as a family across all of them.
Everything was excellent, from the moment we checked in to check out. The staff is incredibly friendly and professional. The rooms are spacious and clean. The breakfast was abundant and really tasty. Great location as well, super close to everything yet quiet and calm.
WORST HOTEL IN THE HISTORY OF THE WORLD. 2 NIGHTS WITHOUT AIR CONDITIONER (they never fix it)and the owner didn't wanted to help us at all. She was telling us that she had to paid the technician to come and fix the problem and that's why they couldn't gave us a discount.😡😡
Nice hotel. Breakfast and cappuccino were very good. Staff is helpful and kind. Family room was big and clean. Bathroom was ok. We had a room on the 3rd floor at the street side which was a bit noisy. The hotel is situated at a 15 minutes walking distance from the historic centre.
My sister and I stayed at this hotel for 5 nights and it was amazing. The staff were so friendly and welcoming. In particular Nico, who went above and beyond to ensure that we had everything we needed for a comfortable stay. The hotel had a cosy and welcoming atmosphere, with a cute and friendly family dog at the lobby to greet you every morning and evening. The breakfast was amazing and the rooms were so clean and tidy. The hotel is located very close to the centre of Florence, with everything just a 10 min walk away. I definitely recommend staying at this hotel if you prefer a homely atmosphere, the staff are extremely attentive and the atmosphere felt as though you are staying with a family friend as they were so kind and warm!!
We are very pleased with our stay in this Florence hotel. The staff was friendly, welcoming and helpful.The hotel is beautiful, our room was immaculate. The hotel is located within easy walking distance from several downtown attractions. The David is just a few blocks away, the Duomo is a few blocks further. I highly recommend this location.
Nico (the owner) is amazing, very kind and helpful. He welcomed us with open arms. I would always recommend this place. Make sure you stay here if you are coming to Florence. Location is also central to everything in the city. Price is reasonable and worth it.
What a fantastic family run hotel. My friend and I were visiting from Chicago and stayed here for 3 days while visiting Florence. The first thing that stood out was the hospitality, like really it was the best we experienced during our travels. Nico, Lorenzo and their cute furry friend Maggie were the best hosts and always made sure we were comfortable. If you want to support a family run business while visiting Florence then this is the one. What a lovely experience.
Love to come back to this lovely place. Every time I come back I feel at home. This place it’s just a few minutes away from the Duomo. If you would like some tips to visit the city don’t hesitate to ask to the blond guy at the reception. He’s always been super helpful!! Thank you de la Pace Family !!